no sound after upgrade (9.04->9.10). ubuntu AMD64

[xigen]

AMD64, Delta66 audio card, ubuntu 9.10

Audio worked perfectly in 9.04 and fails upon upgrade.

https://help.ubuntu.com/community/SoundTroubleshootingProcedure .. OK. Here we go.

1) Alsa upgrade -- check
2) terminal -- check
3) wget -O alsa-info.sh http://212.20.107.51/alsa-info.sh and bash alsa-info.sh --pastebin
http://pastebin.ca/1605557

4) (long command)
Your ALSA information is located at http://pastebin.ca/1605557

Please inform the person helping you.

wilson@wilson-desktop:~$ cat /proc/asound/cards; sudo aptitude install gnome-alsamixer asoundconf-gtk alsa-utils flashplugin-nonfree-extrasound; asoundconf list; aplay -l; sudo lshw -C sound; ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; sudo which alsactl; lsmod | grep snd
 0 [M66 ]: ICE1712 - M Audio Delta 66
                      M Audio Delta 66 at 0xb800, irq 17
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Couldn't find any package whose name or description matched "flashplugin-nonfree-extrasound"
Couldn't find any package whose name or description matched "flashplugin-nonfree-extrasound"
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 1 not upgraded.
Need to get 0B of archives. After unpacking 0B will be used.
Writing extended state information... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done

asoundconf: command not found
**** List of PLAYBACK Hardware Devices ****
card 0: M66 [M Audio Delta 66], device 0: ICE1712 multi [ICE1712 multi]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
  *-multimedia
       description: Multimedia audio controller
       product: ICE1712 [Envy24] PCI Multi-Channel I/O Controller
       vendor: VIA Technologies Inc.
       physical id: 7
       bus info: pci@0000:01:07.0
       version: 02
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list
       configuration: driver=ICE1712 latency=32
       resources: irq:17 ioport:b800(size=32) ioport:b400(size=16) ioport:b000(size=16) ioport:ac00(size=64)
total 0
crw-rw----+ 1 root audio 116, 2 2009-10-08 15:15 timer
crw-rw----+ 1 root audio 116, 3 2009-10-08 15:15 seq
crw-rw----+ 1 root audio 116, 6 2009-10-08 15:15 controlC0
drwxr-xr-x 2 root root 60 2009-10-08 15:15 by-path
drwxr-xr-x 3 root root 160 2009-10-08 15:15 .
crw-rw----+ 1 root audio 116, 4 2009-10-08 15:51 pcmC0D0p
crw-rw----+ 1 root audio 116, 5 2009-10-08 15:51 pcmC0D0c
drwxr-xr-x 16 root root 3740 2009-10-08 16:44 ..
Sound Driver:3.8.1a-980706 (ALSA v1.0.20 emulation code)
Kernel: Linux wilson-desktop 2.6.31-12-generic #41-Ubuntu SMP Wed Oct 7 19:37:12 UTC 2009 x86_64
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
M Audio Delta 66 at 0xb800, irq 17

Audio devices:
0: ICE1712 multi (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
31: system timer

Mixers:
0: ICE1712 - multitrack
00:00.0 Memory controller [0580]: nVidia Corporation CK804 Memory Controller [10de:005e] (rev a4)
00:01.0 ISA bridge [0601]: nVidia Corporation CK804 ISA Bridge [10de:0050] (rev f1)
00:01.1 SMBus [0c05]: nVidia Corporation CK804 SMBus [10de:0052] (rev a2)
00:02.0 USB Controller [0c03]: nVidia Corporation CK804 USB Controller [10de:005a] (rev a2)
00:02.1 USB Controller [0c03]: nVidia Corporation CK804 USB Controller [10de:005b] (rev a4)
00:06.0 IDE interface [0101]: nVidia Corporation CK804 IDE [10de:0053] (rev f3)
00:07.0 IDE interface [0101]: nVidia Corporation CK804 Serial ATA Controller [10de:0054] (rev f3)
00:08.0 IDE interface [0101]: nVidia Corporation CK804 Serial ATA Controller [10de:0055] (rev f3)
00:09.0 PCI bridge [0604]: nVidia Corporation CK804 PCI Bridge [10de:005c] (rev f2)
00:0a.0 Bridge [0680]: nVidia Corporation CK804 Ethernet Controller [10de:0057] (rev f3)
00:0b.0 PCI bridge [0604]: nVidia Corporation CK804 PCIE Bridge [10de:005d] (rev f3)
00:0c.0 PCI bridge [0604]: nVidia Corporation CK804 PCIE Bridge [10de:005d] (rev f3)
00:0d.0 PCI bridge [0604]: nVidia Corporation CK804 PCIE Bridge [10de:005d] (rev f3)
00:0e.0 PCI bridge [0604]: nVidia Corporation CK804 PCIE Bridge [10de:005d] (rev a3)
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration [1022:1100]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map [1022:1101]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller [1022:1102]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control [1022:1103]
01:01.0 FireWire (IEEE 1394) [0c00]: VIA Technologies, Inc. VT6306 Fire II IEEE 1394 OHCI Link Layer Controller [1106:3044] (rev c0)
01:07.0 Multimedia audio controller [0401]: VIA Technologies Inc. ICE1712 [Envy24] PCI Multi-Channel I/O Controller [1412:1712] (rev 02)
05:00.0 VGA compatible controller [0300]: nVidia Corporation G96 [GeForce 9500 GT] [10de:0640] (rev a1)
/sbin/alsactl
snd_ice1712 69572 2
snd_ice17xx_ak4xxx 4320 1 snd_ice1712
snd_ak4xxx_adda 9472 2 snd_ice1712,snd_ice17xx_ak4xxx
snd_cs8427 9376 1 snd_ice1712
snd_ac97_codec 125720 1 snd_ice1712
snd_pcm_oss 44704 0
snd_mixer_oss 18976 1 snd_pcm_oss
snd_pcm 93160 4 snd_ice1712,snd_ac97_codec,snd_pcm_oss
snd_page_alloc 10928 1 snd_pcm
ac97_bus 2176 1 snd_ac97_codec
snd_i2c 6464 2 snd_ice1712,snd_cs8427
snd_mpu401_uart 8480 1 snd_ice1712
snd_seq_dummy 3460 0
snd_seq_oss 33440 0
snd_seq_midi 8192 0
snd_rawmidi 27360 2 snd_mpu401_uart,snd_seq_midi
snd_seq_midi_event 8448 2 snd_seq_oss,snd_seq_midi
snd_seq 60608 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 26992 2 snd_pcm,snd_seq
snd_seq_device 8308 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 77096 17 snd_ice1712,snd_ak4xxx_adda,snd_cs8427,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_i2c,snd_mpu401_uart,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 9088 1 snd

5) yes... posted (above)

6) Experiment with the audio settings in gnome-alsamixer and asoundconf-gtk until you get sound (hopefully)
Tried it (* several times)
See: http://ubuntuforums.org/newreply.php?do=newreply&noquote=1&p=8074382

(hmmmm... strange)...
 wilson@wilson-desktop:~$ asoundconf-gtk
sh: /usr/bin/asoundconf: not found
You need to make sure asoundconf is active!
By default, asoundconf's configuration file is ~/.asoundrc.asoundconf
and must be included in ~/.asoundrc. Open this file to make sure it is!

7) ... check.
Make sure to set all channels to high volume levels in gnome-alsamixer. Make sure the different speakers (especially 'Front', 'Master', and 'PCM") are NOT muted and NOT set to low volume levels in gnome-alsamixer.

8) no sound -- speakers or headphones.

9) The sys boots to ubuntu only.

10) not sure how this works

11) theme = 'no sound'

12) same result -- no sound.

13) If you happen to have two sound-cards installed in your pc, one integrated into the motherboard and one inserted into a PCI slot, then try removing the PCI audio-card, reboot your pc and retest sound using only the motherboard's sound-chip.
hmmm .. I wanted to avoid that.
the sys worked just fine with 9.04

14) white box. AMD64

[PJ (eespjl)]

I had no sound with my 1010LT after trying various things it now works, I think this fixed the problem

https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/178442/comments/30

[Jeremy Foshee (jeremyfoshee)]

Hi xigen,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 446813

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[xigen (ldap86)]

Dear Jeremy,

You read my mind.

I have 9.10 and I will begin testing this week.

Best regards,

MW

PS: Thank you so much for the follow up - I truly appreciate your efforts.

On Mon, Apr 5, 2010 at 7:06 AM, Jeremy Foshee
<email address hidden>wrote:

> Hi xigen,
>
> This bug was reported a while ago and there hasn't been any activity in it
> recently. We were wondering if this is still an issue? Can you try with the
> latest development release of Ubuntu? ISO CD images are available from
> http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal
> (Applications->Accessories->Terminal). It will automatically gather and
> attach updated debug information to this report.
>
> apport-collect -p linux 446813
>
> Also, if you could test the latest upstream kernel available that would be
> great. It will allow additional upstream developers to examine the issue.
> Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've
> tested the upstream kernel, please remove the 'needs-upstream-testing' tag.
> This can be done by clicking on the yellow pencil icon next to the tag
> located at the bottom of the bug description and deleting the
> 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kernel-sound
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> no sound after upgrade (9.04->9.10). ubuntu AMD64
> https://bugs.launchpad.net/bugs/446813
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> AMD64, Delta66 audio card, ubuntu 9.10
>
> Audio worked perfectly in 9.04 and fails upon upgrade.
>
> https://help.ubuntu.com/community/SoundTroubleshootingProcedure .. OK.
> Here we go.
>
> 1) Alsa upgrade -- check
> 2) terminal -- check
> 3) wget -O alsa-info.sh http://212.20.107.51/alsa-info.sh and bash
> alsa-info.sh --pastebin
> http://pastebin.ca/1605557
>
> 4) (long command)
> Your ALSA information is located at http://pastebin.ca/1605557
>
> Please inform the person helping you.
>
> wilson@wilson-desktop:~$ cat /proc/asound/cards; sudo aptitude install
> gnome-alsamixer asoundconf-gtk alsa-utils flashplugin-nonfree-extrasound;
> asoundconf list; aplay -l; sudo lshw -C sound; ls -lart /dev/snd; cat
> /dev/sndstat; lspci -nn; sudo which alsactl; lsmod | grep snd
> 0 [M66 ]: ICE1712 - M Audio Delta 66
> M Audio Delta 66 at 0xb800, irq 17
> Reading package lists... Done
> Building dependency tree
> Reading state information... Done
> Reading extended state information
> Initializing package states... Done
> Couldn't find any package whose name or description matched
> "flashplugin-nonfree-extrasound"
> Couldn't find any package whose name or description matched
> "flashplugin-nonfree-extrasound"
> ...

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]