Totem crashes after installing restricted extras

Bug #442839 reported by Ishan katoch
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
totem (Ubuntu)
Invalid
Medium
Ubuntu Desktop Bugs

Bug Description

I tried to install the Restricted plugins for the totem movie player(gstreamer or xine may be), but my net was disconnected and it interrupted the download. So it asked me whether to ignore the unistalled (not downloaded) plugins, I clicked yes and then it crashed. Now whenever I try to play a Mp3 or avi file it just opens for a moment and then closes abruptly. It works only when rhythm music player is open, then it works fine.

Binary package hint: totem

Ubutu 9.04

totem-gstreamer 2.26.1obuntu5

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/totem-gstreamer
Package: totem-gstreamer 2.26.1-0ubuntu5
ProcEnviron:
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: totem
Uname: Linux 2.6.28-11-generic i686

Revision history for this message
Ishan katoch (ishankatoch) wrote :
Philip Muškovac (yofel)
summary: - I tried to install the Restricted plugins for the totem movie
- player(gstreamer or xine may be), but my net was disconnected and it
- interrupted the download. So it asked me whether to ignore the
- unistalled (not downloaded) plugins, I clicked yes and then it crashed.
- Now whenever I try to play a Mp3 or avi file it just opens for a moment
- and then closes abruptly. It works only when rhythm music player is
- open, then it works fine.
+ Totem crashes after installing restricted extras
Philip Muškovac (yofel)
description: updated
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a '.crash' file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

 If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

 If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.
 I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in totem (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Medium
status: New → Invalid
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a '.crash' file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

 If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

 If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.
 I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a '.crash' file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

 If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

 If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.
 I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Revision history for this message
kambleung (kambleung) wrote :

I have Ubuntu 9.04 installed on this machine as well as a Toshiba Satellite notebook. On both machines I tried to play the following 5 types of files:
1. mp3
2. ape
3. rmvb
4. avi
5 mkv

With both machines I was instructed to install extra plug-ins and I did so. On the Toshiba notebook Totem works beautifully with all 5 files.

On this machine, when I moved the mouse on top of the mp3 and ape files (on desktop), sound came out nicely. However, when I right-click to open the files with Totem, Totem started up and I can see the file name loaded on the right hand panel then Totem switched off immediately.

The same happened when I tried to open the video files, except that no sound was played.

I have issued the following command

sudo force_start=1 /etc/init.d/apport restart

according to Ubuntu Wiki to restart apport and hope this would help.

Revision history for this message
Ishan katoch (ishankatoch) wrote : Re: [Bug 442839] Re: Totem crashes after installing restricted extras

Thanks for help. Will definitely try this.

On 10/24/09, kambleung <email address hidden> wrote:
> I have Ubuntu 9.04 installed on this machine as well as a Toshiba Satellite
> notebook. On both machines I tried to play the following 5 types of files:
> 1. mp3
> 2. ape
> 3. rmvb
> 4. avi
> 5 mkv
>
> With both machines I was instructed to install extra plug-ins and I did
> so. On the Toshiba notebook Totem works beautifully with all 5 files.
>
> On this machine, when I moved the mouse on top of the mp3 and ape files
> (on desktop), sound came out nicely. However, when I right-click to
> open the files with Totem, Totem started up and I can see the file name
> loaded on the right hand panel then Totem switched off immediately.
>
> The same happened when I tried to open the video files, except that no
> sound was played.
>
> I have issued the following command
>
> sudo force_start=1 /etc/init.d/apport restart
>
> according to Ubuntu Wiki to restart apport and hope this would help.
>
> --
> Totem crashes after installing restricted extras
> https://bugs.launchpad.net/bugs/442839
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “totem” package in Ubuntu: Invalid
>
> Bug description:
> I tried to install the Restricted plugins for the totem movie
> player(gstreamer or xine may be), but my net was disconnected and it
> interrupted the download. So it asked me whether to ignore the unistalled
> (not downloaded) plugins, I clicked yes and then it crashed. Now whenever I
> try to play a Mp3 or avi file it just opens for a moment and then closes
> abruptly. It works only when rhythm music player is open, then it works
> fine.
>
> Binary package hint: totem
>
> Ubutu 9.04
>
> totem-gstreamer 2.26.1obuntu5
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/totem-gstreamer
> Package: totem-gstreamer 2.26.1-0ubuntu5
> ProcEnviron:
> LANG=en_IN
> SHELL=/bin/bash
> SourcePackage: totem
> Uname: Linux 2.6.28-11-generic i686
>

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