Unable to add email address
Bug #431845 reported by
Gustavo Niemeyer
This bug report is a duplicate of:
Bug #423447: Trying to add an email that's already registered as a SSO account but not a person, oopses.
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This bug affects 3 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Launchpad itself |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Everytime I try to add another email address (g.n@c.c) to my account in Launchpad, I get an OOPS. This happens both in edge and production.
The latest OOPS ID I got is 1356EC672.
description: | updated |
Changed in launchpad: | |
status: | Triaged → Invalid |
Changed in launchpad-foundations: | |
status: | New → Triaged |
importance: | Undecided → High |
tags: | added: openid |
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status triaged foundations
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affects launchpad-
This happens because the address you're trying to add is associated with
an existing SSO-only account, and the code (wrongly) expects that
account to have a person associated with.
To workaround it you can recover the password for the SSO account
associated with g.n@c.c on login.launchpad.net and use those credentials
to log into LP. After that you'll be able to merge these two accounts
into a single one. (It should be possible to do that without having to
log into LP with the SSO-only account, but currently it isn't)