Unable to add email address
Bug #431845 reported by
Gustavo Niemeyer
This bug report is a duplicate of:
Bug #423447: Trying to add an email that's already registered as a SSO account but not a person, oopses.
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This bug affects 3 people
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Launchpad itself |
Invalid
|
Undecided
|
Unassigned | ||
Bug Description
Everytime I try to add another email address (g.n@c.c) to my account in Launchpad, I get an OOPS. This happens both in edge and production.
The latest OOPS ID I got is 1356EC672.
| description: | updated |
Revision history for this message
| Guilherme Salgado (salgado) wrote Re: [Bug 431845] [NEW] Unable to add email address | #1 |
| Changed in launchpad: | |
| status: | New → Triaged |
| Changed in launchpad: | |
| status: | Triaged → Invalid |
| Changed in launchpad-foundations: | |
| status: | New → Triaged |
| importance: | Undecided → High |
Revision history for this message
| Pablo Rubianes (pablorubianes-uy) wrote | #2 |
Revision history for this message
| Hendrik Schrieber (hennekn) wrote | #3 |
| tags: | added: openid |
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status triaged
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affects launchpad-
This happens because the address you're trying to add is associated with
an existing SSO-only account, and the code (wrongly) expects that
account to have a person associated with.
To workaround it you can recover the password for the SSO account
associated with g.n@c.c on login.launchpad.net and use those credentials
to log into LP. After that you'll be able to merge these two accounts
into a single one. (It should be possible to do that without having to
log into LP with the SSO-only account, but currently it isn't)