Ubuntu
thunderbird package

New emails has problems but old emails are working

Bug #430457 reported by George Silva
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: thunderbird

Inbox is not slow or any other strange behavior, but since yesterday my new emails has very strange behavior.
New emails look empty or a lot of nonsense block of letter and numbers, or even they refer to very old messages.

I have more than 4.000 emails in my inbox and the Inbox file size is 2156435914 bytes, I tried to delete old messages (more than 200), but the problem still happening with all new messages since yesterday

I try to check the email source for each message and got some clue:
Three messages before the error started have the following "number"
- Source of: mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=2146731143
- Source of: mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=2146784062
- Source of: mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=2146812640

Starting from the error message, they have the following "number":
- Source of: mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=157864
- Source of: mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=257330
- Source of: mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=346558
- Source of: mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=346558

I will try to delete more emails because I think my problem is the size of the Inbox.

Please, give me some idea to fix this problem.

ProblemType: Bug
Architecture: i386
Date: Wed Sep 16 10:39:58 2009
Dependencies:

DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: mozilla-thunderbird None [modified: /var/lib/dpkg/info/mozilla-thunderbird.list]
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
SourcePackage: thunderbird
Uname: Linux 2.6.24-23-generic i686

Tags: apport-bug
Revision history for this message
vinay sreenivasa (vinay-sreenivasa) wrote :

Dear All,

I have the same error and am unable to fix it, i tried un-installing and re-installing tb, but that didnt help either. Please help!

Vinay

Revision history for this message
George Silva (ghsilva) wrote : Re: [Bug 430457] Re: New emails has problems but old emails are working

Hello,
This bug is related to the size of your Inbox.
I found some option to recreate the index and it fixed the problem
partially.
Later I used right-click over Inbox icon and select "compact" option.

So at this time, the old emails where removed and real size of Inbox
reduced.

This worked for me.

On Sun, Oct 4, 2009 at 3:49 AM, vinay sreenivasa <<email address hidden>
> wrote:

> Dear All,
>
> I have the same error and am unable to fix it, i tried un-installing and
> re-installing tb, but that didnt help either. Please help!
>
> Vinay
>
> --
> New emails has problems but old emails are working
> https://bugs.launchpad.net/bugs/430457
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “thunderbird” package in Ubuntu: New
>
> Bug description:
> Binary package hint: thunderbird
>
> Inbox is not slow or any other strange behavior, but since yesterday my new
> emails has very strange behavior.
> New emails look empty or a lot of nonsense block of letter and numbers, or
> even they refer to very old messages.
>
> I have more than 4.000 emails in my inbox and the Inbox file size is
> 2156435914 bytes, I tried to delete old messages (more than 200), but the
> problem still happening with all new messages since yesterday
>
> I try to check the email source for each message and got some clue:
> Three messages before the error started have the following "number"
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=2146731143
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=2146784062
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=2146812640
>
> Starting from the error message, they have the following "number":
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=157864
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=257330
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=346558
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=346558
>
> I will try to delete more emails because I think my problem is the size of
> the Inbox.
>
> Please, give me some idea to fix this problem.
>
> ProblemType: Bug
> Architecture: i386
> Date: Wed Sep 16 10:39:58 2009
> Dependencies:
>
> DistroRelease: Ubuntu 8.04
> NonfreeKernelModules: nvidia
> Package: mozilla-thunderbird None [modified:
> /var/lib/dpkg/info/mozilla-thunderbird.list]
> PackageArchitecture: all
> ProcEnviron:
> SHELL=/bin/bash
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SourcePackage: thunderbird
> Uname: Linux 2.6.24-23-generic i686
>

--
--
George Henrique Silva

Revision history for this message
vinay sreenivasa (vinay-sreenivasa) wrote : Re: [Bug 430457] Re: New emails has problems but old emails are working
Download full text (5.9 KiB)

Thanks a lot George! Compacting worked for me :-)

----------------------------

Streets and Their side walks are the main public places of a city; they are its most vital organs. Think of the city and what comes to the mind? Its streets – Jane Jacobs, 1961.

--- On Sun, 4/10/09, George Silva <email address hidden> wrote:

From: George Silva <email address hidden>
Subject: Re: [Bug 430457] Re: New emails has problems but old emails are working
To: <email address hidden>
Date: Sunday, 4 October, 2009, 6:33 AM

Hello,
This bug is related to the size of your Inbox.
I found some option to recreate the index and it fixed the problem
partially.
Later I used right-click over Inbox icon and select "compact" option.

So at this time, the old emails where removed and real size of Inbox
reduced.

This worked for me.

On Sun, Oct 4, 2009 at 3:49 AM, vinay sreenivasa <<email address hidden>
> wrote:

> Dear All,
>
> I have the same error and am unable to fix it, i tried un-installing and
> re-installing tb, but that didnt help either. Please help!
>
> Vinay
>
> --
> New emails has problems but old emails are working
> https://bugs.launchpad.net/bugs/430457
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “thunderbird” package in Ubuntu: New
>
> Bug description:
> Binary package hint: thunderbird
>
> Inbox is not slow or any other strange behavior, but since yesterday my new
> emails has very strange behavior.
> New emails look empty or a lot of nonsense block of letter and numbers, or
> even they refer to very old messages.
>
> I have more than 4.000 emails in my inbox and the Inbox file size is
> 2156435914 bytes, I tried to delete old messages (more than 200), but the
> problem still happening with all new messages since yesterday
>
> I try to check the email source for each message and got some clue:
> Three messages before the error started have the following "number"
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=2146731143
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=2146784062
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=2146812640
>
> Starting from the error message, they have the following "number":
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=157864
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=257330
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=346558
> - Source of:
> mailbox:///home/ghsilva/.mozilla-thunderbird/Profiles/w0hzxyqu.default/Mail/Local%20Folders/Inbox?number=346558
>
> I will try to delete more emails because I think my problem is the size of
> the Inbox.
>
> Please, give me some idea to fix this problem.
>
> ProblemType: Bug
> Architecture: i386
> Date: Wed Sep 16 10:39:58 2009
> Dependencies:
>
> DistroRelease: Ubuntu 8.04
>...

Read more...

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Closing based on reporter’s comments; compacting inbox solves the problem.
Thanks
G

Changed in thunderbird (Ubuntu):
status: New → Invalid
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