[Dell Inc. Latitude E6500] late resume failure

Bug #428510 reported by Kal McFate
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

During resume its a 1 in 10 that it works... 6 in 10 that it locks up... and 3 in 10 that it works, but compiz crashes and it locks up entirely if i try and start it again.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly. The resume processing hung very near the end and will have appeared to have completed normally.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kmcfate 3692 F.... pulseaudio
                      kmcfate 3974 f.... fgt_t.exe
                      kmcfate 3990 F.... ~e5.0001
                      kmcfate 3992 F.... explorer.exe
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6adc000 irq 21'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:111d76b2,1028024f,00100302 HDA:80862802,80860101,00100000'
   Controls : 33
   Simple ctrls : 20
Date: Sat Sep 12 11:44:47 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: late resume
InterpreterPath: /usr/bin/python2.6
MachineType: Dell Inc. Latitude E6500
Package: linux-image-2.6.31-9-generic 2.6.31-9.29
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=01c1b082-b820-489e-a857-87128bcb8fe9 quiet splash profile rw
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-10.32-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-10-generic N/A
 linux-firmware 1.16
SourcePackage: linux
Tags: resume suspend resume-late-hang
Title: [Dell Inc. Latitude E6500] late resume failure
Uname: Linux 2.6.31-10-generic x86_64
UserGroups:

WpaSupplicantLog:

dmi.bios.date: 05/08/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 0NY667
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA13:bd05/08/2009:svnDellInc.:pnLatitudeE6500:pvr:rvnDellInc.:rn0NY667:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6500
dmi.sys.vendor: Dell Inc.

Revision history for this message
Kal McFate (kmcfate) wrote :
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote :

I use 64-bit Karmic on Dell E6500; I tried suspend several times and it worked in all of cases.

Could You try to provide steps to reproduce it? Otherwise I doubt anybody will be able to help...

Revision history for this message
Kal McFate (kmcfate) wrote : Re: [Bug 428510] Re: [Dell Inc. Latitude E6500] late resume failure
Download full text (3.2 KiB)

 I downgraded to a 2.6.30 kernel and it works fine. As soon as i put a
2.6.31 kernel it always hangs attempting to suspend. Now it is guaranteed
hang. I am just running 2.6.30 for now.

2009/10/28 Michał Gołębiowski <email address hidden>

> I use 64-bit Karmic on Dell E6500; I tried suspend several times and it
> worked in all of cases.
>
> Could You try to provide steps to reproduce it? Otherwise I doubt
> anybody will be able to help...
>
> --
> [Dell Inc. Latitude E6500] late resume failure
> https://bugs.launchpad.net/bugs/428510
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: New
>
> Bug description:
> During resume its a 1 in 10 that it works... 6 in 10 that it locks up...
> and 3 in 10 that it works, but compiz crashes and it locks up entirely if i
> try and start it again.
>
> ProblemType: KernelOops
> Annotation: This occured during a previous suspend and prevented it from
> resuming properly. The resume processing hung very near the end and will
> have appeared to have completed normally.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: kmcfate 3692 F.... pulseaudio
> kmcfate 3974 f.... fgt_t.exe
> kmcfate 3990 F.... ~e5.0001
> kmcfate 3992 F.... explorer.exe
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xf6adc000 irq 21'
> Mixer name : 'Intel G45 DEVCTG'
> Components : 'HDA:111d76b2,1028024f,00100302
> HDA:80862802,80860101,00100000'
> Controls : 33
> Simple ctrls : 20
> Date: Sat Sep 12 11:44:47 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: late resume
> InterpreterPath: /usr/bin/python2.6
> MachineType: Dell Inc. Latitude E6500
> Package: linux-image-2.6.31-9-generic 2.6.31-9.29
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> ProcCmdLine: root=UUID=01c1b082-b820-489e-a857-87128bcb8fe9 quiet splash
> profile rw
> ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
> ProcEnviron: PATH=(custom, no user)
> ProcVersionSignature: Ubuntu 2.6.31-10.32-generic
> RelatedPackageVersions:
> linux-backports-modules-2.6.31-10-generic N/A
> linux-firmware 1.16
> SourcePackage: linux
> Tags: resume suspend resume-late-hang
> Title: [Dell Inc. Latitude E6500] late resume failure
> Uname: Linux 2.6.31-10-generic x86_64
> UserGroups:
>
> WpaSupplicantLog:
>
> dmi.bios.date: 05/08/2009
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A13
> dmi.board.name: 0NY667
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA13:bd05/08/2009:svnDellInc.:pnLatitudeE6500:pvr:rvnDellInc.:rn0NY667:rvr:cvnDellInc.:ct8:cvr:
> dmi.product.name: Latitude E6500
> dmi.sys.vendor: D...

Read more...

Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote :

Strange... I use fully updated 64-bit Karmic, I have enabled compiz and it seems ok.

Have You tried disabling compiz? Does it work then?

Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : apport-collect data

Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mgol 2467 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6adc000 irq 21'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:111d76b2,1028024f,00100302 HDA:80862802,80860101,00100000'
   Controls : 32
   Simple ctrls : 19
CheckboxSubmission: 38a02a3e64856f28c4282db7a77b74c3
CheckboxSystem: d00f84de8a555815fa1c4660280da308
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Alpha amd64 (20091008)
MachineType: Dell Inc. Latitude E6500
NonfreeKernelModules: wl
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.31-14-generic root=UUID=e53695eb-254d-4e3f-a123-fbad8c303dd9 ro
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 3: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-14-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/08/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 0NY667
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA13:bd05/08/2009:svnDellInc.:pnLatitudeE6500:pvr:rvnDellInc.:rn0NY667:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6500
dmi.sys.vendor: Dell Inc.

Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : AlsaDevices.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : AplayDevices.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : BootDmesg.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : Card0.Amixer.values.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : Card0.Codecs.codec.0.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : Card0.Codecs.codec.2.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : CurrentDmesg.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : IwConfig.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : Lspci.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : Lsusb.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : PciMultimedia.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : ProcCpuinfo.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : ProcEnviron.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : ProcInterrupts.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : ProcModules.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : UdevDb.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : UdevLog.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : WifiSyslog.txt
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote : XsessionErrors.txt
tags: added: apport-collected
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote :

I attached my info, maybe sb will see what's different between our configurations.

Revision history for this message
Kal McFate (kmcfate) wrote :

After installation of karmic final, works fine. Not sure if it was a previous configuration issue (from jaunty), but i can no longer duplicate.

Revision history for this message
Kal McFate (kmcfate) wrote : Re: [Bug 428510] Re: [Dell Inc. Latitude E6500] late resume failure

n/m still broken

2009/10/28 Michał Gołębiowski <email address hidden>

> I attached my info, maybe sb will see what's different between our
> configurations.
>
> --
> [Dell Inc. Latitude E6500] late resume failure
> https://bugs.launchpad.net/bugs/428510
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: New
>
> Bug description:
> During resume its a 1 in 10 that it works... 6 in 10 that it locks up...
> and 3 in 10 that it works, but compiz crashes and it locks up entirely if i
> try and start it again.
>
> ProblemType: KernelOops
> Annotation: This occured during a previous suspend and prevented it from
> resuming properly. The resume processing hung very near the end and will
> have appeared to have completed normally.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: kmcfate 3692 F.... pulseaudio
> kmcfate 3974 f.... fgt_t.exe
> kmcfate 3990 F.... ~e5.0001
> kmcfate 3992 F.... explorer.exe
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xf6adc000 irq 21'
> Mixer name : 'Intel G45 DEVCTG'
> Components : 'HDA:111d76b2,1028024f,00100302
> HDA:80862802,80860101,00100000'
> Controls : 33
> Simple ctrls : 20
> Date: Sat Sep 12 11:44:47 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: late resume
> InterpreterPath: /usr/bin/python2.6
> MachineType: Dell Inc. Latitude E6500
> Package: linux-image-2.6.31-9-generic 2.6.31-9.29
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> ProcCmdLine: root=UUID=01c1b082-b820-489e-a857-87128bcb8fe9 quiet splash
> profile rw
> ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
> ProcEnviron: PATH=(custom, no user)
> ProcVersionSignature: Ubuntu 2.6.31-10.32-generic
> RelatedPackageVersions:
> linux-backports-modules-2.6.31-10-generic N/A
> linux-firmware 1.16
> SourcePackage: linux
> Tags: resume suspend resume-late-hang
> Title: [Dell Inc. Latitude E6500] late resume failure
> Uname: Linux 2.6.31-10-generic x86_64
> UserGroups:
>
> WpaSupplicantLog:
>
> dmi.bios.date: 05/08/2009
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A13
> dmi.board.name: 0NY667
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA13:bd05/08/2009:svnDellInc.:pnLatitudeE6500:pvr:rvnDellInc.:rn0NY667:rvr:cvnDellInc.:ct8:cvr:
> dmi.product.name: Latitude E6500
> dmi.sys.vendor: Dell Inc.
>

--
Kal McFate | Systems Engineer | The Rackspace Cloud | 210-415-1546
Sent from Kyle, TX, United States

Revision history for this message
^_Pepe_^ (jose-angel-fernandez-freire) wrote :

Please, can you take a look to this bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/446525 and see if finally fixes your issue?

I know it's different video card, but it would be interesting to test.

Thanks in advance.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: karmic
Revision history for this message
Michał Gołębiowski-Owczarek (mgol) wrote :

@^_Pepe_^
For now I don't use swap so hibernation is impossible. Suspend works fine, though.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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