I cant see anything in the screen of my laptop

Bug #423510 reported by Felipe Besoain
16
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Hi,

all started when I've started using ubuntu 9.10, when I plugged a data-show the configuration of my screen change and now I cant see anything in my laptop screen.

I have check the configuration in "display" and I changed many resolutions but still not working.

Tags: karmic
Revision history for this message
Felipe Besoain (fbesoain) wrote :
Revision history for this message
Felipe Besoain (fbesoain) wrote : apport-collect data

Architecture: i386
CheckboxSubmission: aa329c1efe06a4a4caecc481e7dfcbb3
CheckboxSystem: 3044cd7d35674f8a10ecdf5b3f7eee2d
DistroRelease: Ubuntu 9.10
MachineType: Hewlett-Packard Compaq 610
Package: xserver-xorg-video-intel 2:2.8.1-1ubuntu1
PackageArchitecture: i386
PccardctlIdent:

PccardctlStatus:

ProcCmdLine: root=UUID=e205e39b-abca-49eb-a8ca-023eb2300296 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-9.29-generic
RelatedPackageVersions:
 xserver-xorg 1:7.4+3ubuntu5
 libgl1-mesa-glx 7.6.0~git20090817.7c422387-0ubuntu3
 libdrm2 2.4.12+git20090801.45078630-0ubuntu1
 xserver-xorg-video-intel 2:2.8.1-1ubuntu1
 xserver-xorg-video-ati 1:6.12.99+git20090825.fc74e119-0ubuntu1
Uname: Linux 2.6.31-9-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 04/24/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PVU Ver. F.01
dmi.board.name: 308A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 26.07
dmi.chassis.asset.tag: CNU9261N05
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PVUVer.F.01:bd04/24/2009:svnHewlett-Packard:pnCompaq610:pvrF.01:rvnHewlett-Packard:rn308A:rvrKBCVersion26.07:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: Compaq 610
dmi.product.version: F.01
dmi.sys.vendor: Hewlett-Packard
fglrx: Not loaded
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.31-9-generic

Revision history for this message
Bryce Harrington (bryce) wrote :

Hi Felipe Besoain,
Hmm... I'm not sure I totally understand your description of the problem. Could you please elaborate and clarify?

In particular, I'm failing to parse the meaning of "when I plugged a data-show..." What is a 'data-show'?

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Incomplete
Revision history for this message
Bryce Harrington (bryce) wrote :

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Felipe Besoain (fbesoain) wrote : Re: [Bug 423510] Re: I cant see anything in the screen of my laptop

hey bryce,

I am so sorry if I am replying you too late, but here is the thing:

Data show: means projector such as
http://images.google.cl/imgres?imgurl=http://www.todato.net/hardware/images/110/49-e500-_1.jpg&imgrefurl=http://www.info-proyectores.com.ar/ibm/index.php&usg=__eItmWV9sy-McWYV6Xx4tsfXvKKg=&h=110&w=110&sz=2&hl=es&start=7&um=1&tbnid=ZutikuN_jfRr8M:&tbnh=85&tbnw=85&prev=/images%3Fq%3Dproyector%2Bibm%26hl%3Des%26client%3Dfirefox-a%26rls%3Dcom.ubuntu:en-US:unofficial%26sa%3DN%26um%3D1

<http://projector>
I've downloaded the new version of Karmic, I am talking about the beta one,
and the problem persist again.
right now I am in Ubuntu 9.04 because I have to work, but this is my HW:

00:02.0 VGA compatible controller: Intel Corporation Mobile GME965/GLE960
Integrated Graphics Controller (rev 0c)
00:02.1 Display controller: Intel Corporation Mobile GME965/GLE960
Integrated Graphics Controller (rev 0c)

In ubuntu 9.04 I dont have any problem with the screen, but in Karmic, I
can't see anything the window is black whole the time I've tried to change
to the console, but it is imposible, right afther to loaded the grub, the
windows flush in black...

I don't how I can help you more, but if you have any idea, just let me know,
I will be around..

best,

On Fri, Sep 4, 2009 at 6:07 PM, Bryce Harrington
<email address hidden>wrote:

> Hi Felipe Besoain,
> Hmm... I'm not sure I totally understand your description of the problem.
> Could you please elaborate and clarify?
>
> In particular, I'm failing to parse the meaning of "when I plugged a
> data-show..." What is a 'data-show'?
>
> ** Changed in: xserver-xorg-video-intel (Ubuntu)
> Status: New => Incomplete
>
> --
> I cant see anything in the screen of my laptop
> https://bugs.launchpad.net/bugs/423510
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “xserver-xorg-video-intel” package in Ubuntu: Incomplete
>
> Bug description:
> Hi,
>
> all started when I've started using ubuntu 9.10, when I plugged a data-show
> the configuration of my screen change and now I cant see anything in my
> laptop screen.
>
> I have check the configuration in "display" and I changed many resolutions
> but still not working.
>

--

Felipe Andrés Besoaín Pino
Ing. En Bioinformática
Universidad de Talca- Chile
Universidad Politecnica de Madrid

Changed in xserver-xorg-video-intel (Ubuntu):
status: Invalid → Confirmed
Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → New
importance: Undecided → Low
Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Incomplete
Bryce Harrington (bryce)
tags: added: karmic
Bryce Harrington (bryce)
Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Geir Ove Myhr (gomyhr) wrote :

This bug report has been inactive for quite some time and in the meantime Ubuntu has moved along. I hope the reported problem has been resolved in the current version of Ubuntu. If it has not and there are people willing to follow up with information collecting and testing, it is best to file a new bug report with the latest Ubuntu development version (10.04 still works, but soon 10.10 is better), using the ubuntu-bug command if possible. Feel free to mention the bug number of this bug.

We are sorry that we are not always have the capacity to look at all reported bugs in a timely manner. Occasionally we have to purge old bug reports where no progress has been made. Whether it is due to the reporter not being able to respond or lack of manpower on the Ubuntu side, the reality is that after a while the attached information is outdated and it is better to close this bug report. Sorry for the inconvenience this may cause.

Here are a few general tips that will make it easier for triagers and developers to process your bug:
* Read https://wiki.ubuntu.com/X/Reporting
* Browse https://wiki.ubuntu.com/X and see if there is some relevant information for you problem
* Respond quickly to questions from triagers
* Try changing things to see if the behaviour changes, e.g.
  * A new mainline kernel from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=M;O=D (more information at https://wiki.ubuntu.com/KernelTeam/MainlineBuilds)
  * The xorg-edgers PPA: https://launchpad.net/~xorg-edgers/+archive/ppa
  * Various options in `/etc/X11/xorg.conf` (see `man intel`)
* Browse other bug reports to see if you find a similar one and provide the information that is being asked for there.

Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Invalid
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