openshot crash and freeze

[imhotep59]

Hi,
I have just discovered this new video editor (thank U to cenwen on the french Ubuntu forum). Thank U to J Thomas for this beautiful and very easy-to-use software !
I installed with the .deb package (1- dependencies, 2- openshot.deb and 3- the french .deb package, of course).
I have two bugs to report :
- One time openshot provoked a general freeze of the graphic session and I had to kill the application in a terminal. Unfortunately I could not see any error messages.
- Another time, openshot closed suddenly. I had no error message and I had not the opportunity to save my job.

I would like to make a last remark : I have imported 16/9 videos but they appear as 4/3 video. Thus I have to unlock the case "keep ratio" in the properties of the clip to obtain the export of 16/9 videos.

(sorry for my loosy english)

OS: Ubuntu 9.04 (Jaunty)
Installation of openshot : .deb
Version of openshot : 0.9.22

[Helen McCall (wildnfree)]

Hello Imhotep59,

There are three bugs in your description.

1) Freezing of the graphic session is a bug I have reported which we have been working on.
   It would help us if you could state exactly what you were doing when it happened.

2) There are a few circumstances which cause a Segmentation Fault like you had with
    OpenShot closing suddenly:

2a) If trying to open a file that is not a supported image or video type.
2b) if trying to open a corrupted video or image file
2c) if trying to open an empty or non-existant file

3) The importation of 16:9 videos - with them rendered as 4:3 is not something I have ever encountered.

Do you know the source of these files?
What are the formats and codecs used in them?
Are these videos anamorphic (16:9 in a 4:3 package using anamorphic pixels for TV)?

Please give us some more information so we can help you.

Best wishes, Helen

[imhotep59 (mhazzan)]

Hello Helen,

Thank you for your response.

1) During the freeze of the graphic I was exporting a video (mpeg2
encoding).
2) I was'nt doing anything special when OpenShot closed suddenly. Actually,
I had a session with Firefox and the web bowser reported a problem with a
web page (url unreacheable or something like that) exactly when OpenShot
closed. So I cannot be sure that there is not a link between these 2 events.
3) The videos were made with my own camera, a Canon FS100. It is very
strange because when I open a clip with a video reader as Totem or Xine it
appear as a 16:9 video. I made another test with another video editor,
Kenlive, and it also open these clips as 4:3. The codecs used in these file
are mpeg2 for video and ac3 for audio. On a 4:3 TV they look like 16:9 video
with black stripes at the top and bottom of the screen. Is there a way to
know if these are anamorphic video ? (sorry for this question but I am not a
specialist).

Sincerely,
Marc.

On Sun, Aug 30, 2009 at 4:12 AM, Helen McCall <email address hidden>wrote:

> Hello Imhotep59,
>
> There are three bugs in your description.
>
> 1) Freezing of the graphic session is a bug I have reported which we have
> been working on.
> It would help us if you could state exactly what you were doing when it
> happened.
>
> 2) There are a few circumstances which cause a Segmentation Fault like you
> had with
> OpenShot closing suddenly:
>
> 2a) If trying to open a file that is not a supported image or video type.
> 2b) if trying to open a corrupted video or image file
> 2c) if trying to open an empty or non-existant file
>
> 3) The importation of 16:9 videos - with them rendered as 4:3 is not
> something I have ever encountered.
>
> Do you know the source of these files?
> What are the formats and codecs used in them?
> Are these videos anamorphic (16:9 in a 4:3 package using anamorphic pixels
> for TV)?
>
> Please give us some more information so we can help you.
>
> Best wishes, Helen
>
> ** Changed in: openshot
> Status: New => Incomplete
>
> --
> openshot crash and freeze
> https://bugs.launchpad.net/bugs/421160
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in OpenShot Video Editor: Incomplete
>
> Bug description:
> Hi,
> I have just discovered this new video editor (thank U to cenwen on the
> french Ubuntu forum). Thank U to J Thomas for this beautiful and very
> easy-to-use software !
> I installed with the .deb package (1- dependencies, 2- openshot.deb and 3-
> the french .deb package, of course).
> I have two bugs to report :
> - One time openshot provoked a general freeze of the graphic session and I
> had to kill the application in a terminal. Unfortunately I could not see any
> error messages.
> - Another time, openshot closed suddenly. I had no error message and I had
> not the opportunity to save my job.
>
> I would like to make a last remark : I have imported 16/9 videos but they
> appear as 4/3 video. Thus I have to unlock the case "keep ratio" in the
> properties of the clip to obtain the export of 16/9 videos.
>
> (sorry for my loosy english)
>
> OS: Ubuntu 9.04 (Jaunty)
> Installation of openshot : ...

[fredthefrenchy (frederic-segard)]

Hello,

I installed OpenShot on a fresh installed Ubuntu 9.04 in a VirtualBox session.

I have the same pb : when I try to record a Video, after clicking the button (Record), OpenShot Crash.

My tests :
Input format : AVCHD 1080i-25 (CamCorder Everio) + Audio Flac and Oga. 35 min length. 3 tracks.

Output Format : Blu-Ray or DVD : both crash.

When I was running OpenShot earlier version ( <0.9.34), not with VirtualBox : it freeze completly my PC. I have to reboot with the power button.

I didn't see any message or core dumped.

[fredthefrenchy (frederic-segard)]

Ok, when the system is going to freeze, there is a lot of disk access and the system is very very slow (we can't move the mouse).

After a while, the system freeze.

But, the size of the output file is only at 527 bytes for Nautilus before freeze. When I reboot, the size is quit correct at 5.6 Gb. But I don't have the end of the movie (crash before finishing ?).

May be, it could help you ...

[fredthefrenchy (frederic-segard)]

With codec libx264 or mpeg4, openshot crashes.

With codec mpeg2, openshot works fine. When recording several times a movie, Openshot increase its memory (~ 1.5 Gb per recording) and never free memory.

[Jonathan Thomas (jonoomph)]

Have you tried installing with our new PPA? Instructions are on the
download page at www.openshotvideo.com. I would give that a try and see if
you have the same behavior. This sounds very much like a FFmpeg version
issue. Thanks.

On Mon, Sep 28, 2009 at 1:52 AM, fredthefrenchy <email address hidden> wrote:

> With codec libx264 or mpeg4, openshot crashes.
>
> With codec mpeg2, openshot works fine. When recording several times a
> movie, Openshot increase its memory (~ 1.5 Gb per recording) and never
> free memory.
>
> --
> openshot crash and freeze
> https://bugs.launchpad.net/bugs/421160
> You received this bug notification because you are the registrant for
> OpenShot Video Editor.
>
> Status in OpenShot Video Editor: Incomplete
>
> Bug description:
> Hi,
> I have just discovered this new video editor (thank U to cenwen on the
> french Ubuntu forum). Thank U to J Thomas for this beautiful and very
> easy-to-use software !
> I installed with the .deb package (1- dependencies, 2- openshot.deb and 3-
> the french .deb package, of course).
> I have two bugs to report :
> - One time openshot provoked a general freeze of the graphic session and I
> had to kill the application in a terminal. Unfortunately I could not see any
> error messages.
> - Another time, openshot closed suddenly. I had no error message and I had
> not the opportunity to save my job.
>
> I would like to make a last remark : I have imported 16/9 videos but they
> appear as 4/3 video. Thus I have to unlock the case "keep ratio" in the
> properties of the clip to obtain the export of 16/9 videos.
>
> (sorry for my loosy english)
>
> OS: Ubuntu 9.04 (Jaunty)
> Installation of openshot : .deb
> Version of openshot : 0.9.22
>

[Paulo Brito (paulorsbrito)]

On the last screen freeze, I was dragging a png image to a track. Nothing happens to the system, but the mouse being useless, with a mini openshot icon. I had to switch to the terminal and kill openshot.

[Julian (hubude)]

Hi,

I have the same error.
I import .MTS files from my camera (1080p 50Hz).

Import successfully and I can edit it. But after 3-4 Min. the program close and no changes saved. :(

When I save the error came so much, when I edit about 3-4 Min.

[kai peterson (mail-wz6bkyhu4uqpfausw0ege9b0y33ee)]

Hi!

It is a real pity this keeps happening because the programs is GREAT!!!! It is intuitive and easy to handle. It would be perfect if it wasn't for the glitch.

I am running Ubuntu 15.10 and installed newest Openshot with all suggested ad-ons from newest PPA with Ubuntu Sofware Center
Openshot keeps crashing, freezes or just shuts down unexpectantly.

The project had 5 tracks on which there was a WAVE file, two tracks JPGs and two tracks with PNGs. The PNGs and JPEGs had Fades (In and Out).

I can't figure out why / and / or when it crashes. I can only assume it is too many different files at the same time. Could that be?
I am running i7 4core with SSD and Intel graphics card.

Cheers
K