Can not establish an internet connection via Huawei ETS2058/2258/2558 ISP Neotel

Bug #418763 reported by Duster
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: network-manager

Linux [xxxx]-desktop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux
Description: Ubuntu 9.04
Release: 9.04

apt-cache policy network-manager
network-manager:
  Installed: 0.7.1~rc4.1.cf199a964-0ubuntu2
  Candidate: 0.7.1~rc4.1.cf199a964-0ubuntu2
  Version table:
 *** 0.7.1~rc4.1.cf199a964-0ubuntu2 0
        500 http://za.archive.ubuntu.com jaunty/main Packages
        100 /var/lib/dpkg/status

Steps followed:
1. Added extra entry in /boot/grub/menu.lst

title Ubuntu 9.04, kernel 2.6.28-11-generic custom
uuid 39e495fe-c573-4584-98ef-3fe79cfabac0
kernel /boot/vmlinuz-2.6.28-11-generic root=UUID=39e495fe-c573-4584-98ef-3fe79cfabac0 ro quiet splash usbserial.vendor=0x12d1 usbserial.product=0x1010
initrd /boot/initrd.img-2.6.28-11-generic

2. Checked that it is recognized.

lsusb

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 007: ID 12d1:1010 Huawei Technologies Co., Ltd.
Bus 005 Device 002: ID 0572:1321 Conexant Systems (Rockwell), Inc.
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

ls -l /dev/ttyU*
crw-rw---- 1 root dialout 188, 0 2009-08-25 18:36 /dev/ttyUSB0

3. Set up pppconfig

cat /etc/ppp/peers/neotel
# This optionfile was generated by pppconfig 2.3.18.
#
#
hide-password
noauth
connect "/usr/sbin/chat -v -f /etc/chatscripts/neotel"
debug
/dev/ttyUSB0
115200
defaultroute
noipdefault
user "[nnnnnnnnnn]@neotel.co.za"
remotename neotel
ipparam neotel

4. Ensured that the chatscript is correct

cat /etc/chatscripts/neotel

# This chatfile was generated by pppconfig 2.3.18.
# Please do not delete any of the comments. Pppconfig needs them.
#
# ispauth PAP
# abortstring
ABORT BUSY ABORT 'NO CARRIER' ABORT VOICE ABORT 'NO DIALTONE' ABORT 'NO DIAL TONE' ABORT 'NO ANSWER' ABORT DELAYED
# modeminit
'' ATZ
# ispnumber
OK-AT-OK "ATDT#777"
# ispconnect
CONNECT \d\c
# prelogin

# ispname
# isppassword
# postlogin

# end of pppconfig stuff

5. Tried to dial

sudo pon neotel while running tail -f /var/log/syslog

syslog output:

Aug 25 19:13:38 [xxxx]-desktop pppd[7286]: pppd 2.4.5 started by root, uid 0
Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (BUSY)
Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (NO CARRIER)
Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (VOICE)
Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (NO DIALTONE)
Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (NO DIAL TONE)
Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (NO ANSWER)
Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (DELAYED)
Aug 25 19:13:39 [xxxx]-desktop chat[7288]: send (ATZ^M)
Aug 25 19:13:39 [xxxx]-desktop chat[7288]: expect (OK)
Aug 25 19:14:24 [xxxx]-desktop chat[7288]: alarm
Aug 25 19:14:24 [xxxx]-desktop chat[7288]: send (AT^M)
Aug 25 19:14:24 [xxxx]-desktop chat[7288]: expect (OK)
Aug 25 19:15:09 [xxxx]-desktop chat[7288]: alarm
Aug 25 19:15:09 [xxxx]-desktop chat[7288]: Failed
Aug 25 19:15:09 [xxxx]-desktop pppd[7286]: Script /usr/sbin/chat -v -f /etc/chatscripts/neotel finished (pid 7287), status = 0x3
Aug 25 19:15:09 [xxxx]-desktop pppd[7286]: Connect script failed
Aug 25 19:15:10 [xxxx]-desktop pppd[7286]: Exit.

6. tail -f /var/log/syslog and removed the usb connection - got the following output

Aug 25 19:27:07 [xxxx]-desktop kernel: [ 4792.520039] usb 5-2: USB disconnect, address 8
Aug 25 19:27:07 [xxxx]-desktop kernel: [ 4792.521458] generic ttyUSB0: generic converter now disconnected from ttyUSB0
Aug 25 19:27:07 [xxxx]-desktop kernel: [ 4792.521474] usbserial_generic 5-2:1.0: device disconnected

7. tail -f /var/log/syslog and inserted the usb connection again - got the following output

Aug 25 19:29:02 [xxxx]-desktop kernel: [ 4908.328017] usb 5-2: new full speed USB device using uhci_hcd and address 10
Aug 25 19:29:03 [xxxx]-desktop kernel: [ 4908.570169] usb 5-2: configuration #1 chosen from 1 choice
Aug 25 19:29:03 [xxxx]-desktop kernel: [ 4908.573231] usbserial_generic 5-2:1.0: generic converter detected
Aug 25 19:29:03 [xxxx]-desktop kernel: [ 4908.573308] usb 5-2: generic converter now attached to ttyUSB0
Aug 25 19:29:03 [xxxx]-desktop NetworkManager: <info> (ttyUSB0): ignoring due to lack of mobile broadband capabilties

8. stopped NetworkManager and set export NM_SERIAL_DEBUG=1 and ran NetworkManager --no-daemon

sudo /etc/init.d/NetworkManager stop
 * Stopping network connection manager NetworkManager [ OK ]

export NM_SERIAL_DEBUG=1
NetworkManager --no-daemon

NetworkManager: <info> starting...
/sbin/ifup: interface lo already configured
NetworkManager: <info> (ttyUSB0): ignoring due to lack of mobile broadband capabilties
NetworkManager: <info> (ttyUSB0): ignoring due to lack of mobile broadband capabilties
NetworkManager: <info> (ttyS0): ignoring due to lack of mobile broadband capabilties
NetworkManager: <info> (ttyACM0): ignoring due to lack of mobile broadband capabilties

9. sudo vi /lib/udev/rules.d/77-nm-probe-modem-capabilities.rules

# do not edit this file, it will be overwritten on update

ACTION!="add|change", GOTO="nm_modem_probe_end"
SUBSYSTEM!="tty", GOTO="nm_modem_probe_end"

DRIVERS=="serial_cs|nozomi", IMPORT{program}="nm-modem-probe --delay 3000 --export $tempnode", GOTO="nm_modem_probe_end"

# Only probe known mobile broadband drivers
DRIVERS=="option|sierra|hso|cdc_acm|qcserial", GOTO="probe"

GOTO="nm_modem_probe_end"

LABEL="probe"

# Don't probe new-style beagleboard cdc-acm ports
SUBSYSTEMS=="usb", ATTRS{idVendor}=="0525", GOTO="nm_modem_probe_end"

SUBSYSTEM=="tty", SUBSYSTEMS=="usb", DRIVERS=="?*", ENV{NM_MODEM_DRIVER}="$attr{driver}"
SUBSYSTEM=="tty", SUBSYSTEMS=="usb", ATTRS{bInterfaceNumber}=="?*", ENV{NM_MODEM_USB_INTERFACE_NUMBER}="$attr{bInterfaceNumber}"
SUBSYSTEM=="tty", SUBSYSTEMS=="usb", ATTRS{idVendor}=="?*", ATTRS{idProduct}=="?*", IMPORT{program}="nm-modem-probe --vid 0x$attr{idVendor} --pid 0x$attr{idProduct} --usb-interface $env{NM_MODEM_USB_INTERFACE_NUMBER} --driver $env{NM_MODEM_DRIVER} --delay 3000 --export $tempnode", GOTO="nm_modem_probe_end"

LABEL="nm_modem_probe_end"

10. Found bug http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=533645 - According to the bug report the Huawei modem takes longer than 3 seconds to respond. Did the following to try and solve the problem.

10.1 Installed (unstable) network-manager-0.7.1-2 - debian
10.2 Tested again - same results.
10.3 Changed /lib/udev/rules.d/77-nm-probe-modem-capabilities.rules to as follows

# do not edit this file, it will be overwritten on update

ACTION!="add|change", GOTO="nm_modem_probe_end"
SUBSYSTEM!="tty", GOTO="nm_modem_probe_end"

DRIVERS=="serial_cs|nozomi", IMPORT{program}="nm-modem-probe --delay 3000 --export $tempnode", GOTO="nm_modem_probe_end"

# Only probe known mobile broadband drivers
DRIVERS=="option|sierra|hso|cdc_acm|qcserial", GOTO="probe"

GOTO="nm_modem_probe_end"

LABEL="probe"
# default settle time
SUBSYSTEMS=="usb", ENV{NM_MODEM_PROBE_DELAY}="15000"

# Don't probe new-style beagleboard cdc-acm ports
SUBSYSTEMS=="usb", ATTRS{idVendor}=="0525", GOTO="nm_modem_probe_end"

SUBSYSTEM=="tty", SUBSYSTEMS=="usb", DRIVERS=="?*", ENV{NM_MODEM_DRIVER}="$attr{driver}"
SUBSYSTEM=="tty", SUBSYSTEMS=="usb", ATTRS{bInterfaceNumber}=="?*", ENV{NM_MODEM_USB_INTERFACE_NUMBER}="$attr{bInterfaceNumber}"
#SUBSYSTEM=="tty", SUBSYSTEMS=="usb", ATTRS{idVendor}=="?*", ATTRS{idProduct}=="?*", IMPORT{program}="nm-modem-probe --vid 0x$attr{idVendor} --pid 0x$attr{idProduct} --usb-interface $env{NM_MODEM_USB_INTERFACE_NUMBER} --driver $env{NM_MODEM_DRIVER} --delay 3000 --export $tempnode", GOTO="nm_modem_probe_end"

# some Huawei modems require a longer settle time
SUBSYSTEMS=="usb", ATTRS{idVendor}=="12d1", ENV{NM_MODEM_PROBE_DELAY}="12000"

# on Huawei modems, better not touch interface #1.
SUBSYSTEMS=="usb", ATTRS{idVendor}=="12d1", ENV{NM_MODEM_USB_INTERFACE_NUMBER}=="01", GOTO="nm_modem_probe_end"

SUBSYSTEM=="tty", SUBSYSTEMS=="usb", ATTRS{idVendor}=="?*", ATTRS{idProduct}=="?*", IMPORT{program}="nm-modem-probe --vid 0x$attr{idVendor} --pid 0x$attr{idProduct} --usb-interface $env{NM_MODEM_USB_INTERFACE_NUMBER} --driver $env{NM_MODEM_DRIVER} --delay $env{NM_MODEM_PROBE_DELAY} --export $tempnode", GOTO="nm_modem_probe_end"

LABEL="nm_modem_probe_end"

10.4 Modified nm-modem-probe.c as follows

@@ -455,6 +455,11 @@

  guint32 delay_ms = 0;

  unsigned int vid = 0, pid = 0, usbif = 0, last_err = 0;

  unsigned long int tmp;

+ GTimeVal probe_start, probe_end, probe_diff;

+ glong probe_time_ms;

+

+ g_get_current_time (&probe_start);

+

  while (1) {

   int option;

@@ -469,7 +474,7 @@

    break;

   case 'a':

    tmp = strtoul (optarg, NULL, 10);

- if (tmp < 1 || tmp > 3000) {

+ if (tmp < 1 || tmp > 30000) {

     fprintf (stderr, "Invalid delay: %s\n", optarg);

     return 1;

    }

@@ -613,6 +618,11 @@

   printf ("ID_NM_MODEM_PROBED=1\n");

  }

+ g_get_current_time (&probe_end);

+ g_timeval_subtract (&probe_diff, &probe_end, &probe_start);

+ probe_time_ms = (probe_diff.tv_sec * 1000) + (probe_diff.tv_usec / 1000);

+ printf ("ID_NM_MODEM_PROBE_TIME_MS=%ld\n", probe_time_ms);

to increase the wait time from 3 seconds to 30 seconds and recompiled NetworkManager.

10.4 rebooted.
10.5 Tested again - same results.

Could you please have a look at this issue and let me know what you find. I might have missed something on the way.

Revision history for this message
Joern (linuxjoern) wrote :

Hi,

and two questions:

### "/etc/chatscripts/neotel" and error in "pon neotel" ###

# modeminit
'' ATZ

Aug 25 19:13:39 [xxxx]-desktop chat[7288]: send (ATZ^M)

Why it tried to send ATZ^M ?
Normally it need to send ATZ.

As next the "pon neotel" try to send:
Aug 25 19:14:24 [xxxx]-desktop chat[7288]: send (AT^M)
How did they get this?

Revision history for this message
Joern (linuxjoern) wrote :

### additional information ###

For it looks like that your "neotel" script has some control character.

You wrote the script direct under your Linux?

Best wisches
  Bassbluete

Revision history for this message
Duster (wmhmuller) wrote : Re: [Bug 418763] Re: Can not establish an internet connection via Huawei ETS2058/2258/2558 ISP Neotel
Download full text (11.2 KiB)

Hi bassbluete,

Are you saying that the ATZ must be sent without the [ENTER] ^M
character? How do I send it without the ^M? I am assuming that I
should hex edit the chatscript and ensure that there is no ^M at the
end of the ATZ?

I do not have enough knowledge about the dialing rules to know why ATZ
is sent and then AT. Some insight into that would be welcome.

On Wed, Sep 2, 2009 at 8:43 AM, bassbluete<email address hidden> wrote:
> Hi,
>
> and two questions:
>
>
> ###  "/etc/chatscripts/neotel" and error in "pon neotel" ###
>
> # modeminit
> '' ATZ
>
> Aug 25 19:13:39 [xxxx]-desktop chat[7288]: send (ATZ^M)
>
> Why it tried to send ATZ^M ?
> Normally it need to send ATZ.
>
>
> As next the "pon neotel" try to send:
> Aug 25 19:14:24 [xxxx]-desktop chat[7288]: send (AT^M)
> How did they get this?
>
> --
> Can not establish an internet connection via Huawei ETS2058/2258/2558 ISP Neotel
> https://bugs.launchpad.net/bugs/418763
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “network-manager” package in Ubuntu: New
>
> Bug description:
> Binary package hint: network-manager
>
> Linux [xxxx]-desktop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux
> Description:    Ubuntu 9.04
> Release:        9.04
>
> apt-cache policy network-manager
> network-manager:
>  Installed: 0.7.1~rc4.1.cf199a964-0ubuntu2
>  Candidate: 0.7.1~rc4.1.cf199a964-0ubuntu2
>  Version table:
>  *** 0.7.1~rc4.1.cf199a964-0ubuntu2 0
>        500 http://za.archive.ubuntu.com jaunty/main Packages
>        100 /var/lib/dpkg/status
>
>
> Steps followed:
> 1. Added extra entry in /boot/grub/menu.lst
>
> title           Ubuntu 9.04, kernel 2.6.28-11-generic custom
> uuid            39e495fe-c573-4584-98ef-3fe79cfabac0
> kernel          /boot/vmlinuz-2.6.28-11-generic root=UUID=39e495fe-c573-4584-98ef-3fe79cfabac0 ro quiet splash usbserial.vendor=0x12d1 usbserial.product=0x1010
> initrd          /boot/initrd.img-2.6.28-11-generic
>
> 2. Checked that it is recognized.
>
> lsusb
>
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 005 Device 007: ID 12d1:1010 Huawei Technologies Co., Ltd.
> Bus 005 Device 002: ID 0572:1321 Conexant Systems (Rockwell), Inc.
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>
> ls -l /dev/ttyU*
> crw-rw---- 1 root dialout 188, 0 2009-08-25 18:36 /dev/ttyUSB0
>
> 3. Set up pppconfig
>
> cat /etc/ppp/peers/neotel
> # This optionfile was generated by pppconfig 2.3.18.
> #
> #
> hide-password
> noauth
> connect "/usr/sbin/chat -v -f /etc/chatscripts/neotel"
> debug
> /dev/ttyUSB0
> 115200
> defaultroute
> noipdefault
> user "[nnnnnnnnnn]@neotel.co.za"
> remotename neotel
> ipparam neotel
>
> 4. Ensured that the chatscript is correct
>
> cat /etc/chatscripts/neotel
>
> # This chatfile was generated by pppconfig 2.3.18.
> # Please do not delete any of the comments.  Pppconfig needs them.
> #
> # ispauth PAP
> # abortstring
> ABORT BUSY ABORT 'NO CARR...

Revision history for this message
Duster (wmhmuller) wrote :
Download full text (10.9 KiB)

No, I ran pppconfig and then used it. The configuration is as
pppconfig created it.
I know what you are saying as you get this when you create a file in
some windows editor and then use it in linux.

On Wed, Sep 2, 2009 at 9:07 AM, bassbluete<email address hidden> wrote:
> ### additional information ###
>
> For it looks like that your "neotel" script has some control character.
>
> You wrote the script direct under your Linux?
>
>
> Best wisches
>  Bassbluete
>
> --
> Can not establish an internet connection via Huawei ETS2058/2258/2558 ISP Neotel
> https://bugs.launchpad.net/bugs/418763
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “network-manager” package in Ubuntu: New
>
> Bug description:
> Binary package hint: network-manager
>
> Linux [xxxx]-desktop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux
> Description:    Ubuntu 9.04
> Release:        9.04
>
> apt-cache policy network-manager
> network-manager:
>  Installed: 0.7.1~rc4.1.cf199a964-0ubuntu2
>  Candidate: 0.7.1~rc4.1.cf199a964-0ubuntu2
>  Version table:
>  *** 0.7.1~rc4.1.cf199a964-0ubuntu2 0
>        500 http://za.archive.ubuntu.com jaunty/main Packages
>        100 /var/lib/dpkg/status
>
>
> Steps followed:
> 1. Added extra entry in /boot/grub/menu.lst
>
> title           Ubuntu 9.04, kernel 2.6.28-11-generic custom
> uuid            39e495fe-c573-4584-98ef-3fe79cfabac0
> kernel          /boot/vmlinuz-2.6.28-11-generic root=UUID=39e495fe-c573-4584-98ef-3fe79cfabac0 ro quiet splash usbserial.vendor=0x12d1 usbserial.product=0x1010
> initrd          /boot/initrd.img-2.6.28-11-generic
>
> 2. Checked that it is recognized.
>
> lsusb
>
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 005 Device 007: ID 12d1:1010 Huawei Technologies Co., Ltd.
> Bus 005 Device 002: ID 0572:1321 Conexant Systems (Rockwell), Inc.
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>
> ls -l /dev/ttyU*
> crw-rw---- 1 root dialout 188, 0 2009-08-25 18:36 /dev/ttyUSB0
>
> 3. Set up pppconfig
>
> cat /etc/ppp/peers/neotel
> # This optionfile was generated by pppconfig 2.3.18.
> #
> #
> hide-password
> noauth
> connect "/usr/sbin/chat -v -f /etc/chatscripts/neotel"
> debug
> /dev/ttyUSB0
> 115200
> defaultroute
> noipdefault
> user "[nnnnnnnnnn]@neotel.co.za"
> remotename neotel
> ipparam neotel
>
> 4. Ensured that the chatscript is correct
>
> cat /etc/chatscripts/neotel
>
> # This chatfile was generated by pppconfig 2.3.18.
> # Please do not delete any of the comments.  Pppconfig needs them.
> #
> # ispauth PAP
> # abortstring
> ABORT BUSY ABORT 'NO CARRIER' ABORT VOICE ABORT 'NO DIALTONE' ABORT 'NO DIAL TONE' ABORT 'NO ANSWER' ABORT DELAYED
> # modeminit
> '' ATZ
> # ispnumber
> OK-AT-OK "ATDT#777"
> # ispconnect
> CONNECT \d\c
> # prelogin
>
> # ispname
> # isppassword
> # postlogin
>
> # end of pppconfig stuff
>
> 5. Tried to dial
>
> sudo pon neotel while running tail -f /var/log/syslog
>
>...

Revision history for this message
Joern (linuxjoern) wrote :

Hi Duster,

then I have no idea at the moment, sorry.

Revision history for this message
Duster (wmhmuller) wrote :
Download full text (10.7 KiB)

If there is a control char at the end I will remove it and test again.
At work at the moment though, will try tonight.

On Wed, Sep 2, 2009 at 11:14 AM, bassbluete<email address hidden> wrote:
> Hi Duster,
>
> then I have no idea at the moment, sorry.
>
> --
> Can not establish an internet connection via Huawei ETS2058/2258/2558 ISP Neotel
> https://bugs.launchpad.net/bugs/418763
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “network-manager” package in Ubuntu: New
>
> Bug description:
> Binary package hint: network-manager
>
> Linux [xxxx]-desktop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux
> Description:    Ubuntu 9.04
> Release:        9.04
>
> apt-cache policy network-manager
> network-manager:
>  Installed: 0.7.1~rc4.1.cf199a964-0ubuntu2
>  Candidate: 0.7.1~rc4.1.cf199a964-0ubuntu2
>  Version table:
>  *** 0.7.1~rc4.1.cf199a964-0ubuntu2 0
>        500 http://za.archive.ubuntu.com jaunty/main Packages
>        100 /var/lib/dpkg/status
>
>
> Steps followed:
> 1. Added extra entry in /boot/grub/menu.lst
>
> title           Ubuntu 9.04, kernel 2.6.28-11-generic custom
> uuid            39e495fe-c573-4584-98ef-3fe79cfabac0
> kernel          /boot/vmlinuz-2.6.28-11-generic root=UUID=39e495fe-c573-4584-98ef-3fe79cfabac0 ro quiet splash usbserial.vendor=0x12d1 usbserial.product=0x1010
> initrd          /boot/initrd.img-2.6.28-11-generic
>
> 2. Checked that it is recognized.
>
> lsusb
>
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 005 Device 007: ID 12d1:1010 Huawei Technologies Co., Ltd.
> Bus 005 Device 002: ID 0572:1321 Conexant Systems (Rockwell), Inc.
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>
> ls -l /dev/ttyU*
> crw-rw---- 1 root dialout 188, 0 2009-08-25 18:36 /dev/ttyUSB0
>
> 3. Set up pppconfig
>
> cat /etc/ppp/peers/neotel
> # This optionfile was generated by pppconfig 2.3.18.
> #
> #
> hide-password
> noauth
> connect "/usr/sbin/chat -v -f /etc/chatscripts/neotel"
> debug
> /dev/ttyUSB0
> 115200
> defaultroute
> noipdefault
> user "[nnnnnnnnnn]@neotel.co.za"
> remotename neotel
> ipparam neotel
>
> 4. Ensured that the chatscript is correct
>
> cat /etc/chatscripts/neotel
>
> # This chatfile was generated by pppconfig 2.3.18.
> # Please do not delete any of the comments.  Pppconfig needs them.
> #
> # ispauth PAP
> # abortstring
> ABORT BUSY ABORT 'NO CARRIER' ABORT VOICE ABORT 'NO DIALTONE' ABORT 'NO DIAL TONE' ABORT 'NO ANSWER' ABORT DELAYED
> # modeminit
> '' ATZ
> # ispnumber
> OK-AT-OK "ATDT#777"
> # ispconnect
> CONNECT \d\c
> # prelogin
>
> # ispname
> # isppassword
> # postlogin
>
> # end of pppconfig stuff
>
> 5. Tried to dial
>
> sudo pon neotel while running tail -f /var/log/syslog
>
> syslog output:
>
> Aug 25 19:13:38 [xxxx]-desktop pppd[7286]: pppd 2.4.5 started by root, uid 0
> Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (BUSY)
> Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on ...

Revision history for this message
Joern (linuxjoern) wrote :

Ok,

please post your new informations here.
Good luck

Joern

Revision history for this message
Duster (wmhmuller) wrote :
Download full text (10.5 KiB)

Which new information do you refer to Joern?
The new logs after the control characters are removed and dialling is done?

On 9/2/09, Joern <email address hidden> wrote:
> Ok,
>
> please post your new informations here.
> Good luck
>
> Joern
>
> --
> Can not establish an internet connection via Huawei ETS2058/2258/2558 ISP
> Neotel
> https://bugs.launchpad.net/bugs/418763
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “network-manager” package in Ubuntu: New
>
> Bug description:
> Binary package hint: network-manager
>
> Linux [xxxx]-desktop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59
> UTC 2009 i686 GNU/Linux
> Description: Ubuntu 9.04
> Release: 9.04
>
> apt-cache policy network-manager
> network-manager:
> Installed: 0.7.1~rc4.1.cf199a964-0ubuntu2
> Candidate: 0.7.1~rc4.1.cf199a964-0ubuntu2
> Version table:
> *** 0.7.1~rc4.1.cf199a964-0ubuntu2 0
> 500 http://za.archive.ubuntu.com jaunty/main Packages
> 100 /var/lib/dpkg/status
>
>
> Steps followed:
> 1. Added extra entry in /boot/grub/menu.lst
>
> title Ubuntu 9.04, kernel 2.6.28-11-generic custom
> uuid 39e495fe-c573-4584-98ef-3fe79cfabac0
> kernel /boot/vmlinuz-2.6.28-11-generic
> root=UUID=39e495fe-c573-4584-98ef-3fe79cfabac0 ro quiet splash
> usbserial.vendor=0x12d1 usbserial.product=0x1010
> initrd /boot/initrd.img-2.6.28-11-generic
>
> 2. Checked that it is recognized.
>
> lsusb
>
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 005 Device 007: ID 12d1:1010 Huawei Technologies Co., Ltd.
> Bus 005 Device 002: ID 0572:1321 Conexant Systems (Rockwell), Inc.
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>
> ls -l /dev/ttyU*
> crw-rw---- 1 root dialout 188, 0 2009-08-25 18:36 /dev/ttyUSB0
>
> 3. Set up pppconfig
>
> cat /etc/ppp/peers/neotel
> # This optionfile was generated by pppconfig 2.3.18.
> #
> #
> hide-password
> noauth
> connect "/usr/sbin/chat -v -f /etc/chatscripts/neotel"
> debug
> /dev/ttyUSB0
> 115200
> defaultroute
> noipdefault
> user "[nnnnnnnnnn]@neotel.co.za"
> remotename neotel
> ipparam neotel
>
> 4. Ensured that the chatscript is correct
>
> cat /etc/chatscripts/neotel
>
> # This chatfile was generated by pppconfig 2.3.18.
> # Please do not delete any of the comments. Pppconfig needs them.
> #
> # ispauth PAP
> # abortstring
> ABORT BUSY ABORT 'NO CARRIER' ABORT VOICE ABORT 'NO DIALTONE' ABORT 'NO DIAL
> TONE' ABORT 'NO ANSWER' ABORT DELAYED
> # modeminit
> '' ATZ
> # ispnumber
> OK-AT-OK "ATDT#777"
> # ispconnect
> CONNECT \d\c
> # prelogin
>
> # ispname
> # isppassword
> # postlogin
>
> # end of pppconfig stuff
>
> 5. Tried to dial
>
> sudo pon neotel while running tail -f /var/log/syslog
>
> syslog output:
>
> Aug 25 19:13:38 [xxxx]-desktop pppd[7286]: pppd 2.4.5 started by root, uid 0
> Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (BUSY)
> Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (NO CA...

Revision history for this message
Joern (linuxjoern) wrote :

Yes, that will be great.

Revision history for this message
Duster (wmhmuller) wrote :
Download full text (10.4 KiB)

Sure, no problem.

On 9/2/09, Joern <email address hidden> wrote:
> Yes, that will be great.
>
> --
> Can not establish an internet connection via Huawei ETS2058/2258/2558 ISP
> Neotel
> https://bugs.launchpad.net/bugs/418763
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “network-manager” package in Ubuntu: New
>
> Bug description:
> Binary package hint: network-manager
>
> Linux [xxxx]-desktop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59
> UTC 2009 i686 GNU/Linux
> Description: Ubuntu 9.04
> Release: 9.04
>
> apt-cache policy network-manager
> network-manager:
> Installed: 0.7.1~rc4.1.cf199a964-0ubuntu2
> Candidate: 0.7.1~rc4.1.cf199a964-0ubuntu2
> Version table:
> *** 0.7.1~rc4.1.cf199a964-0ubuntu2 0
> 500 http://za.archive.ubuntu.com jaunty/main Packages
> 100 /var/lib/dpkg/status
>
>
> Steps followed:
> 1. Added extra entry in /boot/grub/menu.lst
>
> title Ubuntu 9.04, kernel 2.6.28-11-generic custom
> uuid 39e495fe-c573-4584-98ef-3fe79cfabac0
> kernel /boot/vmlinuz-2.6.28-11-generic
> root=UUID=39e495fe-c573-4584-98ef-3fe79cfabac0 ro quiet splash
> usbserial.vendor=0x12d1 usbserial.product=0x1010
> initrd /boot/initrd.img-2.6.28-11-generic
>
> 2. Checked that it is recognized.
>
> lsusb
>
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 005 Device 007: ID 12d1:1010 Huawei Technologies Co., Ltd.
> Bus 005 Device 002: ID 0572:1321 Conexant Systems (Rockwell), Inc.
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>
> ls -l /dev/ttyU*
> crw-rw---- 1 root dialout 188, 0 2009-08-25 18:36 /dev/ttyUSB0
>
> 3. Set up pppconfig
>
> cat /etc/ppp/peers/neotel
> # This optionfile was generated by pppconfig 2.3.18.
> #
> #
> hide-password
> noauth
> connect "/usr/sbin/chat -v -f /etc/chatscripts/neotel"
> debug
> /dev/ttyUSB0
> 115200
> defaultroute
> noipdefault
> user "[nnnnnnnnnn]@neotel.co.za"
> remotename neotel
> ipparam neotel
>
> 4. Ensured that the chatscript is correct
>
> cat /etc/chatscripts/neotel
>
> # This chatfile was generated by pppconfig 2.3.18.
> # Please do not delete any of the comments. Pppconfig needs them.
> #
> # ispauth PAP
> # abortstring
> ABORT BUSY ABORT 'NO CARRIER' ABORT VOICE ABORT 'NO DIALTONE' ABORT 'NO DIAL
> TONE' ABORT 'NO ANSWER' ABORT DELAYED
> # modeminit
> '' ATZ
> # ispnumber
> OK-AT-OK "ATDT#777"
> # ispconnect
> CONNECT \d\c
> # prelogin
>
> # ispname
> # isppassword
> # postlogin
>
> # end of pppconfig stuff
>
> 5. Tried to dial
>
> sudo pon neotel while running tail -f /var/log/syslog
>
> syslog output:
>
> Aug 25 19:13:38 [xxxx]-desktop pppd[7286]: pppd 2.4.5 started by root, uid 0
> Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (BUSY)
> Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (NO CARRIER)
> Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (VOICE)
> Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (NO DIALTONE)
> Aug 25 19...

Changed in network-manager (Ubuntu):
status: New → Incomplete
importance: Undecided → Low
Revision history for this message
nidhi (nidhi1500) wrote :

my modem is same 12d1:1010 how to connect with ubuntu 8.04. plz give me full information.

Revision history for this message
Duster (wmhmuller) wrote :
Download full text (10.7 KiB)

I am writing exams next week so I am a bit busy at the moment. I will
contact you next week after my exams.

On Fri, Nov 6, 2009 at 12:14 PM, nidhi <email address hidden> wrote:
> my modem is same 12d1:1010 how to connect with ubuntu 8.04. plz give me
> full information.
>
> --
> Can not establish an internet connection via Huawei ETS2058/2258/2558 ISP Neotel
> https://bugs.launchpad.net/bugs/418763
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “network-manager” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: network-manager
>
> Linux [xxxx]-desktop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux
> Description:    Ubuntu 9.04
> Release:        9.04
>
> apt-cache policy network-manager
> network-manager:
>  Installed: 0.7.1~rc4.1.cf199a964-0ubuntu2
>  Candidate: 0.7.1~rc4.1.cf199a964-0ubuntu2
>  Version table:
>  *** 0.7.1~rc4.1.cf199a964-0ubuntu2 0
>        500 http://za.archive.ubuntu.com jaunty/main Packages
>        100 /var/lib/dpkg/status
>
>
> Steps followed:
> 1. Added extra entry in /boot/grub/menu.lst
>
> title           Ubuntu 9.04, kernel 2.6.28-11-generic custom
> uuid            39e495fe-c573-4584-98ef-3fe79cfabac0
> kernel          /boot/vmlinuz-2.6.28-11-generic root=UUID=39e495fe-c573-4584-98ef-3fe79cfabac0 ro quiet splash usbserial.vendor=0x12d1 usbserial.product=0x1010
> initrd          /boot/initrd.img-2.6.28-11-generic
>
> 2. Checked that it is recognized.
>
> lsusb
>
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 005 Device 007: ID 12d1:1010 Huawei Technologies Co., Ltd.
> Bus 005 Device 002: ID 0572:1321 Conexant Systems (Rockwell), Inc.
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>
> ls -l /dev/ttyU*
> crw-rw---- 1 root dialout 188, 0 2009-08-25 18:36 /dev/ttyUSB0
>
> 3. Set up pppconfig
>
> cat /etc/ppp/peers/neotel
> # This optionfile was generated by pppconfig 2.3.18.
> #
> #
> hide-password
> noauth
> connect "/usr/sbin/chat -v -f /etc/chatscripts/neotel"
> debug
> /dev/ttyUSB0
> 115200
> defaultroute
> noipdefault
> user "[nnnnnnnnnn]@neotel.co.za"
> remotename neotel
> ipparam neotel
>
> 4. Ensured that the chatscript is correct
>
> cat /etc/chatscripts/neotel
>
> # This chatfile was generated by pppconfig 2.3.18.
> # Please do not delete any of the comments.  Pppconfig needs them.
> #
> # ispauth PAP
> # abortstring
> ABORT BUSY ABORT 'NO CARRIER' ABORT VOICE ABORT 'NO DIALTONE' ABORT 'NO DIAL TONE' ABORT 'NO ANSWER' ABORT DELAYED
> # modeminit
> '' ATZ
> # ispnumber
> OK-AT-OK "ATDT#777"
> # ispconnect
> CONNECT \d\c
> # prelogin
>
> # ispname
> # isppassword
> # postlogin
>
> # end of pppconfig stuff
>
> 5. Tried to dial
>
> sudo pon neotel while running tail -f /var/log/syslog
>
> syslog output:
>
> Aug 25 19:13:38 [xxxx]-desktop pppd[7286]: pppd 2.4.5 started by root, uid 0
> Aug 25 19:13:39 [xxxx]-desktop chat[7288]: abort on (BUSY)
> Aug 25 19:13:39 [xxxx]-desktop ...

Revision history for this message
Duster (wmhmuller) wrote :

Apologies for getting back after such a long time.

I had the connection up but for some or other reason I am now getting "LCP: timeout sending Config-Requests"
I have a suspicion one of the ubuntu updates screwed it up.

I am working on it. Will get back to you.

Revision history for this message
Duster (wmhmuller) wrote :

If anyone is interested, I got the Neotel Lite to work on Ubuntu Jaunty Jackalope. I can send the wvdial.conf or chatscripts to anyone interested.

Revision history for this message
David Reitz (dreitz) wrote :

Yes - definitely interested. Could you please share?

Thanks in advance!

Revision history for this message
Terrick Wright (sexycasper) wrote :

Hello Duster,
I am also using Jaunty 9.04 with Neoconnect Lite

Please do share the wvdial.conf and chatscripts, Thank you.

Revision history for this message
Thomas Hood (jdthood) wrote :

This modem isn't listed at either

    https://wiki.ubuntu.com/NetworkManager/Hardware/3G/

or

    https://live.gnome.org/NetworkManager/MobileBroadband

as a supported model. Please file a request upstream at

    https://bugzilla.gnome.org/browse.cgi?product=NetworkManager

asking for support to be added.

Changed in network-manager (Ubuntu):
status: Incomplete → Invalid
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