No sound in Totem when playing mp4 file

[Bruce Wolk]

Binary package hint: totem

Totem plays video but provides no sound. Sound works fine in other apps(e.g., youtube video played via firefox)

ProblemType: Bug
Architecture: i386
Date: Sat Aug 22 10:13:34 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/totem
Package: totem 2.27.2-0ubuntu3
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-6.26-generic
SourcePackage: totem
Tags: ubuntu-unr
Uname: Linux 2.6.31-6-generic i686

[Pedro Villavicencio (pedro)]

do you get the same if playing with gst-launch playbin uri=file:///path/to/file ? does rhythmbox works fine?

[Bruce Wolk (bawolk)]

playbin also produces video but no sound. It also provides the following
error message:

** Message: don't know how to handle audio/mpeg, mpegversion=(int)4,
framed=(boolean)true, codec_data=(buffer)1210, rate=(int)44100, channels=(int)2

I couldn't get rhythmbox to recognize the file as playable.

> do you get the same if playing with gst-launch playbin
> uri=file:///path/to/file ? does rhythmbox works fine?
>
> ** Changed in: totem (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: totem (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: totem (Ubuntu)
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
>
> --
> No sound in Totem when playing mp4 file
> https://bugs.launchpad.net/bugs/417427
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “totem” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: totem
>
> Totem plays video but provides no sound. Sound works fine in other
> apps(e.g., youtube video played via firefox)
>
> ProblemType: Bug
> Architecture: i386
> Date: Sat Aug 22 10:13:34 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/totem
> Package: totem 2.27.2-0ubuntu3
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-6.26-generic
> SourcePackage: totem
> Tags: ubuntu-unr
> Uname: Linux 2.6.31-6-generic i686
>

[Pedro Villavicencio (pedro)]

assigning to gstreamer for now, could be something else like pulseaudio/alsa.

[Paul Larson (pwlars)]

Removing the ubuntu-unr tag since it does not seem to be specific to UNR. If you feel that this bug is specific to UNR, please feel free to re-add the tag and leave a comment explaining why. Thanks!

[Nikolaj Sheller (nikolajsheller)]

I'm getting the same symptoms under a 64bit virtualbox.

Totem can play an MP3 with sound, but not an MP4 file's sound.
Video from the MP4 file works fine. The MP4 file works with sound and video on 9.04.

The file can be downloaded here:
http://tcs.java.no/tcs/

Running totem from the command line gives:

nikolaj@nikolaj-desktop:~$ totem Desktop/State\,\ Your\'e\ Doing\ It\ Wrong\ \ Exploring\ Alternative\ Con.mp4

(totem:2215): GLib-WARNING **: GError set over the top of a previous GError or uninitialized memory.
This indicates a bug in someone's code. You must ensure an error is NULL before it's set.
The overwriting error message was: Method "InhibitActivation" with signature "s" on interface "org.gnome.ScreenSaver" doesn't exist

** (totem:2215): WARNING **: Problem inhibiting the screensaver: Method "Inhibit" with signature "ss" on interface "org.gnome.ScreenSaver" doesn't exist

bt_audio_service_open: connect() failed: Connection refused (111)
0:00:01.515175456 2215 0x204aad0 ERROR avdtpsink audio/gstavdtpsink.c:883:gst_avdtp_sink_start:<avdtpsink> Cannot open connection to bt audio service: Connection refused 111

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. A new version of GStreamer is available in both Lucid and Maverick and we are wondering if this is still reproducible in any of those versions, May you please test and give us of feedback about it? Thanks in advance.

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.