network-manager does not know 3G carrier "bob" (Austria)

[Stephan Peijnik]

Binary package hint: network-manager

Just tried using a "bob" (Austria) 3G adapter with network-manager on Jaunty and noticed that the (rather new) carrier is not known by n-m.

The carrier's connection settings are:

APN: bob.at
Number: *99#
Username: <email address hidden>
Password: ppp
IP/DNS settings: fully dynamic (including DNS!)
Authentication methods: PAP or CHAP

That should be everything. I have just tested those settings and those seem to be working correctly.

--
lsb_release -rd:

Description: Ubuntu 9.04
Release: 9.04

apt-cache policy network-manager:

network-manager:
  Installiert: 0.7.1~rc4.1.cf199a964-0ubuntu2
  Kandidat: 0.7.1~rc4.1.cf199a964-0ubuntu2
  Versions-Tabelle:
 *** 0.7.1~rc4.1.cf199a964-0ubuntu2 0
        500 http://at.archive.ubuntu.com jaunty/main Packages
        100 /var/lib/dpkg/status

[Pedro Villavicencio (pedro)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please open a terminal and execute: apport-collect 417391 ? It will attach the necessary information to this report. Also you can submit more information for it by looking to https://wiki.ubuntu.com/DebuggingNetworkManager , Thanks in advance.

[Stephan Peijnik (speijnik)]

Architecture: i386
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 9.10
IfupdownConfig:
 auto lo
 iface lo inet loopback
IpRoute:
 192.168.239.0/24 dev wlan0 proto kernel scope link src 192.168.239.142 metric 2
 169.254.0.0/16 dev wlan0 scope link metric 1000
 default via 192.168.239.201 dev wlan0 proto static
Package: network-manager 0.8~a~git.20090923t064445.b20cef2-0ubuntu1
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-10.35-generic
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-10-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WpaSupplicantLog:

[Stephan Peijnik (speijnik)]

I have now attached the data you said is necessary, however, this is a mere configuration problem and I'm not sure what you need the requested data for.

If I haven't been clear enough about this: there is no configuration for mobile broadband provider Bob (Austria) included with n-m, which means people have to enter it manually, as opposed to the automagic configuration offered for other mobile broadband providers.