Cannot turn on/off 3G modem in Vaio TT

[Joan Tur]

Hi,

I've recently purchased a Sony Vaio TT11LN/B; it comes with a 3G modem using driver "option" that's working like a charm in Karmic alpha 3 64 bit, but:

I'm always able to get a working connection, despite the content of /sys/devices/platform/sony-laptop/wwanpower show 0 or 1 (echoing works), so I assume it's consuming battery power even when not used. This is important, as I haven't been able to get anything lower than 12.000mW/h, but my -died- Vaio TZ could afford 9.000mW/h...

-----
Updated 25/8/09: removed the problem "device not seen using lsusb when the laptop hasn't the battery on", as it's hardware related (dmesg shows the usb device is disconnected when I remove the battery).
-----

root@quinitt:/# lsb_release -rd
Description: Ubuntu karmic (development branch)
Release: 9.10

root@quinitt:/# apt-cache policy linux-image-2.6.31-6-generic
linux-image-2.6.31-6-generic:
  Instal·lat: 2.6.31-6.25
  Candidat: 2.6.31-6.25
  Taula de versió:
 *** 2.6.31-6.25 0
        500 http://archive.ubuntu.com karmic/main Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: quini 3727 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x9aa20000 irq 21'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:10ec0889,104d3800,00100005 HDA:80862802,80860101,00100000'
   Controls : 47
   Simple ctrls : 25
Date: Mon Aug 17 16:19:30 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=01a029d9-47a9-452a-a97c-6e7d31b050d3
MachineType: Sony Corporation VGN-TT11LN_B
Package: linux-image-2.6.31-6-generic 2.6.31-6.25
ProcCmdLine: root=UUID=4f12cbcd-9209-4c6e-94e1-f4a9084f1a2b ro quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-6.25-generic
RelatedPackageVersions: linux-firmware 1.16
SourcePackage: linux
Uname: Linux 2.6.31-6-generic x86_64
WpaSupplicantLog:

dmi.bios.date: 11/13/2008
dmi.bios.vendor: INSYDE
dmi.bios.version: R0202M4
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnINSYDE:bvrR0202M4:bd11/13/2008:svnSonyCorporation:pnVGN-TT11LN_B:pvrJ003HUJY:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-TT11LN_B
dmi.product.version: J003HUJY
dmi.sys.vendor: Sony Corporation
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 Cannot stat file /proc/4458/fd/37: Stale NFS file handle
                      USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2988 F.... pulseaudio
CRDA: Error: [Errno 2] No existe el archivo o directorio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdaa20000 irq 47'
   Mixer name : 'Intel Cantiga HDMI'
   Components : 'HDA:10ec0889,104d3800,00100005 HDA:80862802,80860101,00100000'
   Controls : 24
   Simple ctrls : 14
DistroRelease: Ubuntu 10.10
LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100828)
MachineType: Sony Corporation VGN-TT11LN_B
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcEnviron:
 PATH=(custom, no user)
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-19.26-generic 2.6.35.3
Regression: No
RelatedPackageVersions: linux-firmware 1.38
Reproducible: Yes
Tags: maverick kernel-uncat needs-upstream-testing
Uname: Linux 2.6.35-19-generic i686
UserGroups:

dmi.bios.date: 11/13/2008
dmi.bios.vendor: INSYDE
dmi.bios.version: R0202M4
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnINSYDE:bvrR0202M4:bd11/13/2008:svnSonyCorporation:pnVGN-TT11LN_B:pvrJ003HUJY:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-TT11LN_B
dmi.product.version: J003HUJY
dmi.sys.vendor: Sony Corporation

---
Architecture: amd64
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
Package: linux (not installed)
ProcEnviron:
 PATH=(custom, no user)
 LANG=ca_ES.UTF-8
 SHELL=/bin/bash
Tags: lucid
Uname: Linux 2.6.36-020636rc2-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UserGroups:

---
Architecture: amd64
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
Package: linux (not installed)
ProcEnviron:
 PATH=(custom, no user)
 LANG=ca_ES.UTF-8
 SHELL=/bin/bash
Tags: lucid
Uname: Linux 2.6.36-020636rc2-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UserGroups:

[Joan Tur (joantur)]

Hi again!

Please forget #1, as it's hardware related. I've booted to windows without the battery, and the program also says it can't find the hardware; I've asked Sony, but I haven't received yet the answer...

For those interested, I'm attaching 2 files, syslog when inserting the battery, and when removing it. Everything seems to get recognized again, but network manager doesn't notice.

... and, please, DON'T forget #2 ;)

TIA ;)

[Joan Tur (joantur)]

Same behaviour with linux-image-2.6.31-10-generic 2.6.31-10.30

[Jeremy Foshee (jeremyfoshee)]

Hi Joan,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 414833

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Joan Tur (joantur)]

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: quini 2408 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdaa20000 irq 31'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:10ec0889,104d3800,00100005 HDA:80862802,80860101,00100000'
   Controls : 24
   Simple ctrls : 14
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=01a029d9-47a9-452a-a97c-6e7d31b050d3
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: Sony Corporation VGN-TT11LN_B
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.34-020634rc1-generic root=UUID=63f8e911-9e06-4c31-86dd-adc856766175 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=ca_ES.UTF-8
Uname: Linux 2.6.34-020634rc1-generic x86_64
UserGroups: adm admin audio cdrom dialout dip fax fuse lpadmin netdev plugdev sambashare tape vboxusers video
dmi.bios.date: 11/13/2008
dmi.bios.vendor: INSYDE
dmi.bios.version: R0202M4
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnINSYDE:bvrR0202M4:bd11/13/2008:svnSonyCorporation:pnVGN-TT11LN_B:pvrJ003HUJY:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-TT11LN_B
dmi.product.version: J003HUJY
dmi.sys.vendor: Sony Corporation

[Joan Tur (joantur)]

Hi!

Also booted latest development release of Ubuntu (ubuntu-10.04-beta1-dvd-amd64.iso) from a usb stick. Despite it let me add a Wwan connection, it didn't appear when left clicking on network manager.

I've then downloaded latest upstream kernel available (2.6.34-rc1) from kernel ppa, installed it in karmic and run "apport-collect -p linux 414833".

Thanks

[chazn85 (chaz-n)]

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/daily-live/current

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
apport-collect -p linux 414833

[Joan Tur (joantur)]

apport information

[Joan Tur (joantur)]

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[Joan Tur (joantur)]

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[Joan Tur (joantur)]

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[Joan Tur (joantur)]

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[Joan Tur (joantur)]

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[Joan Tur (joantur)]

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[Joan Tur (joantur)]

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[Joan Tur (joantur)]

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[Joan Tur (joantur)]

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[Joan Tur (joantur)]

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[Joan Tur (joantur)]

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[Joan Tur (joantur)]

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[Joan Tur (joantur)]

The above results are with 28/8 maverick ISO (i386). Same result, I can get a working connection despite /sys/devices/platform/sony-laptop/wwanpower shows 0.

I'll post the same results with the latest kernel from http://kernel.ubuntu.com/~kernel-ppa/mainline/ installed in my 10.04 64bit.

Thanks.

[Joan Tur (joantur)]

After post #48, I've installed latest development kernel (1) in my 10.04 box, then run the required command (2) again (twice, because I expected the same information to be added to the bug).

As I noticed that the battery drain was lower when using 10.04 with maverick's 2.6.36-rc2 (3), I've upgraded to maverick... and I can confirm that there's something between 10.04 up-to-date and actual maverick that makes my Vaio TT reach 9W/h (vs 12W/h of 10.04).

The behaviour I've explained when setting this bug still exists... I mean that I can still get a working 3G data connection despite wwanpower shows 0, but at least I'm not worried about the battery drain !!

Also, as may be this is important, I've been asked to enter the PIN of the SIM card... and network manager already had those pins stored in there...

Last, I'm available to test whatever you need me to test about this, despite the battery drain -my main problem- is now gone (4).

Thanks! ;)

(1) http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.36-rc2-maverick/
(2) apport-collect -p linux 414833
(3) using "watch -n 2 cat /proc/acpy/battery/BAT0/state
(4) 10W/h with wifi enabled, BT & 3G disabled. BT is also disabled through sony-laptop. wifi power savings are set to on (by default in maverick -finally!-)

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]