Binary package hint: cups
For weeks I've had this problem, and all my research is for naught. When I try to print from OO or just a regular PDF, I get one blank page rather than however many pages I'd printed.
The job remains stuck in limbo, and printer status shows "usr/lib/cups/filter/pstopdf failed". In the Cups errorlog is
E [30/Jul/2009:07:05:50 -0700] PID 15264 (/usr/lib/cups/filter/pstopdf) stopped with status 1!
E [30/Jul/2009:07:05:59 -0700] [Job 31] Job stopped due to filter errors.
I found this, which seems to address the exact problem, but unfortunately the final pdftops (downloaded with wget and set to executable) does not help anything:
https://launchpad.net/bugs/289759
Setting error level to Debug, this seems like the relevant section:
Code:
D [30/Jul/2009:07:12:02 -0700] [Job 33] pstopdf argv[6] = 33 root PPM3 - Cascadia - print 1 document-name=te6CES PageSize=Letter InputSlot=Default job-uuid=urn:uuid:5754a9c0-6641-3e84-66e9-af3ee63ca4f9 /var/spool/cups/d00033-001
D [30/Jul/2009:07:12:02 -0700] [Job 33] PPD: /etc/cups/ppd/lj.ppd
D [30/Jul/2009:07:12:02 -0700] [Job 33] Resolution:
D [30/Jul/2009:07:12:02 -0700] [Job 33] Page size: Letter
D [30/Jul/2009:07:12:02 -0700] [Job 33] Width: 612, height: 792, absolute margins: , , ,
D [30/Jul/2009:07:12:02 -0700] [Job 33] Relative margins: 18, 36, 18, 36
D [30/Jul/2009:07:12:02 -0700] [Job 33] PostScript to be injected: <</.HWMargins[18 36 18 36] /Margins[0 0]>>setpagedevice
D [30/Jul/2009:07:12:02 -0700] [Job 33] PPD options: -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792
D [30/Jul/2009:07:12:02 -0700] [Job 33] Injecting PostScript: <</.HWMargins[18 36 18 36] /Margins[0 0]>>setpagedevice
D [30/Jul/2009:07:12:02 -0700] [Job 33] Running cat | /usr/bin/ps2pdf13 -dAutoRotatePages=/None -dAutoFilterColorImages=false -dNOPLATFONTS -dPARANOIDSAFER -sstdout=%stderr -dColorImageFilter=/FlateEncode -dPDFSETTINGS=/printer -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 - -
D [30/Jul/2009:07:12:02 -0700] [Job 33] GPL Ghostscript SVN PRE-RELEASE 8.64: Set UseCIEColor for UseDeviceIndependentColor to work properly.
D [30/Jul/2009:07:12:02 -0700] [Job 33] Error: /invalidfont in /findfont
D [30/Jul/2009:07:12:02 -0700] [Job 33] Operand stack:
D [30/Jul/2009:07:12:02 -0700] [Job 33] Helvetica-iso1252 --nostringval-- Helvetica Helvetica
D [30/Jul/2009:07:12:02 -0700] [Job 33] Execution stack:
D [30/Jul/2009:07:12:02 -0700] [Job 33] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1862 1 3 %oparray_pop 1861 1 3 %oparray_pop 1845 1 3 %oparray_pop 1739 1 3 %oparray_pop --nostringval-- %errorexec_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- 1820 4 3 %oparray_pop
D [30/Jul/2009:07:12:02 -0700] [Job 33] Dictionary stack:
D [30/Jul/2009:07:12:02 -0700] [Job 33] --dict:1155/1684(ro)(G)-- --dict:0/20(G)-- --dict:81/200(L)--
D [30/Jul/2009:07:12:02 -0700] [Job 33] Current allocation mode is local
D [30/Jul/2009:07:12:02 -0700] [Job 33] Last OS error: 2
D [30/Jul/2009:07:12:02 -0700] [Job 33] GPL Ghostscript SVN PRE-RELEASE 8.64: Unrecoverable error, exit code 1
D [30/Jul/2009:07:12:02 -0700] [Job 33] cat: write error: Broken pipe
D [30/Jul/2009:07:12:02 -0700] [Job 33] cat: write error: Broken pipe
E [30/Jul/2009:07:12:02 -0700] PID 15645 (/usr/lib/cups/filter/pstopdf) stopped with status 1!
D [30/Jul/2009:07:12:02 -0700] PID 15646 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
So it thinks Helvetica is not installed? Beg to differ, in fact I've de/reinstalled it. And shouldn't the font be embedded in the doc anyway, even though I'd created it on this machine?
This all started a couple weeks ago with the "upgrade" to KDE4. I tried to get the error info according to the Debug page, but my system will not install python-problem-report. (Debian Testing)
Does anyone have any idea what the problem is? This is now an emergency.
BTW, Cups 1.3.11-1 on a freshly installed Debian Testing system as of two weeks ago. Also had the problem since three months. Please help. I have a critical document I can not print.