browser crashes when opening hotmail.com

Bug #404872 reported by itaym02
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

browser crashes when opening hotmail.com

This happens after clicking the 4th or 5th link in the site
1. hotmail.com
2. inbox
3. view message
4. inbox
CRASH!!!

This happens with any combination of internal links in hotmail

Description: Ubuntu 9.04
firefox:
  Installed: 3.0.12+build1+nobinonly-0ubuntu0.9.04.1
  Candidate: 3.0.12+build1+nobinonly-0ubuntu0.9.04.1
  Version table:
 *** 3.0.12+build1+nobinonly-0ubuntu0.9.04.1 0
        500 http://us.archive.ubuntu.com jaunty-updates/main Packages
        500 http://security.ubuntu.com jaunty-security/main Packages
        100 /var/lib/dpkg/status
     3.0.8+nobinonly-0ubuntu3 0
        500 http://us.archive.ubuntu.com jaunty/main Packages

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0.12+build1+nobinonly-0ubuntu0.9.04.1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.28-13-generic x86_64

Revision history for this message
itaym02 (itay-malimovka) wrote :
Revision history for this message
Micah Gersten (micahg) wrote :

Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can become corrupt. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test.
firefox -ProfileManager

Changed in firefox-3.0 (Ubuntu):
status: New → Incomplete
Revision history for this message
itaym02 (itay-malimovka) wrote : Re: [Bug 404872] Re: browser crashes when opening hotmail.com

As you said,

I created a new profile and problem does not occur.
It might be one of the many extensions I use.
Nevertheless it is still a bug...

Thanks for the new profile tip,
Itay

On Tue, Jul 28, 2009 at 2:57 AM, Micah Gersten <
<email address hidden>> wrote:

> Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can
> become corrupt. Could you please try this with a new profile and see if the
> problem still exists? You do not need to delete your old profile to test.
> firefox -ProfileManager
>
> ** Changed in: firefox-3.0 (Ubuntu)
> Status: New => Incomplete
>
> --
> browser crashes when opening hotmail.com
> https://bugs.launchpad.net/bugs/404872
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox-3.0
>
> browser crashes when opening hotmail.com
>
> This happens after clicking the 4th or 5th link in the site
> 1. hotmail.com
> 2. inbox
> 3. view message
> 4. inbox
> CRASH!!!
>
> This happens with any combination of internal links in hotmail
>
> Description: Ubuntu 9.04
> firefox:
> Installed: 3.0.12+build1+nobinonly-0ubuntu0.9.04.1
> Candidate: 3.0.12+build1+nobinonly-0ubuntu0.9.04.1
> Version table:
> *** 3.0.12+build1+nobinonly-0ubuntu0.9.04.1 0
> 500 http://us.archive.ubuntu.com jaunty-updates/main Packages
> 500 http://security.ubuntu.com jaunty-security/main Packages
> 100 /var/lib/dpkg/status
> 3.0.8+nobinonly-0ubuntu3 0
> 500 http://us.archive.ubuntu.com jaunty/main Packages
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 9.04
> NonfreeKernelModules: nvidia
> Package: firefox-3.0 3.0.12+build1+nobinonly-0ubuntu0.9.04.1
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.28-13-generic x86_64
>

Revision history for this message
Micah Gersten (micahg) wrote :

If you could try disabling all the extensions in your other profile and then enable them one by one, you might be able to tell which extension is causing it. A bug with an extension is usually not a Firefox bug, but a problem with the extension itself.

Thank you.

Revision history for this message
itaym02 (itay-malimovka) wrote :

I believe the culprit was FireBug

Thanks.

On Wed, Jul 29, 2009 at 1:09 AM, Micah Gersten <
<email address hidden>> wrote:

> If you could try disabling all the extensions in your other profile and
> then enable them one by one, you might be able to tell which extension
> is causing it. A bug with an extension is usually not a Firefox bug,
> but a problem with the extension itself.
>
> Thank you.
>
> --
> browser crashes when opening hotmail.com
> https://bugs.launchpad.net/bugs/404872
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox-3.0
>
> browser crashes when opening hotmail.com
>
> This happens after clicking the 4th or 5th link in the site
> 1. hotmail.com
> 2. inbox
> 3. view message
> 4. inbox
> CRASH!!!
>
> This happens with any combination of internal links in hotmail
>
> Description: Ubuntu 9.04
> firefox:
> Installed: 3.0.12+build1+nobinonly-0ubuntu0.9.04.1
> Candidate: 3.0.12+build1+nobinonly-0ubuntu0.9.04.1
> Version table:
> *** 3.0.12+build1+nobinonly-0ubuntu0.9.04.1 0
> 500 http://us.archive.ubuntu.com jaunty-updates/main Packages
> 500 http://security.ubuntu.com jaunty-security/main Packages
> 100 /var/lib/dpkg/status
> 3.0.8+nobinonly-0ubuntu3 0
> 500 http://us.archive.ubuntu.com jaunty/main Packages
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 9.04
> NonfreeKernelModules: nvidia
> Package: firefox-3.0 3.0.12+build1+nobinonly-0ubuntu0.9.04.1
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.28-13-generic x86_64
>

Revision history for this message
Micah Gersten (micahg) wrote :

Firebug has been updated in the last couple of weeks. I believe the current version is 1.4.2

This bug report is being closed due to your last comment regarding this being fixed by disabling Firebug. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in firefox-3.0 (Ubuntu):
status: Incomplete → Invalid
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