External harddrive not mount/usable -> error -71

[Stefan Ebner]

When I connect my external harddrive (USB) nothing happens.

dmesg tells me:

[ 185.780081] usb 1-4: new high speed USB device using ehci_hcd and address 2
[ 185.929245] usb 1-4: configuration #1 chosen from 1 choice
[ 186.006047] Initializing USB Mass Storage driver...
[ 186.007538] scsi5 : SCSI emulation for USB Mass Storage devices
[ 186.007809] usb-storage: device found at 2
[ 186.007815] usb-storage: waiting for device to settle before scanning
[ 186.007820] usbcore: registered new interface driver usb-storage
[ 186.007827] USB Mass Storage support registered.
[ 191.004340] usb-storage: device scan complete
[ 191.004896] scsi 5:0:0:0: Direct-Access SAMSUNG HD103UJ PQ: 0 ANSI: 2 CCS
[ 191.006830] sd 5:0:0:0: Attached scsi generic sg2 type 0
[ 191.030538] sd 5:0:0:0: [sdb] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
[ 191.033314] sd 5:0:0:0: [sdb] Write Protect is off
[ 191.033318] sd 5:0:0:0: [sdb] Mode Sense: 34 00 00 00
[ 191.033320] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[ 191.036411] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[ 191.036415] sdb: sdb1
[ 199.292109] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[ 199.292121] sd 5:0:0:0: [sdb] Attached SCSI disk
[ 199.493048] usb 1-4: reset high speed USB device using ehci_hcd and address 2
[ 199.616066] usb 1-4: device descriptor read/64, error -71
[ 199.844065] usb 1-4: device descriptor read/64, error -71
[ 200.060077] usb 1-4: reset high speed USB device using ehci_hcd and address 2
[ 200.184054] usb 1-4: device descriptor read/64, error -71
[ 200.412085] usb 1-4: device descriptor read/64, error -71
[ 200.628049] usb 1-4: reset high speed USB device using ehci_hcd and address 2
[ 201.040049] usb 1-4: device not accepting address 2, error -71
[ 201.152055] usb 1-4: reset high speed USB device using ehci_hcd and address 2
[ 201.568053] usb 1-4: device not accepting address 2, error -71
[ 201.568135] usb 1-4: USB disconnect, address 2
[ 201.684073] usb 1-4: new high speed USB device using ehci_hcd and address 3
[ 201.808067] usb 1-4: device descriptor read/64, error -71
[ 202.037484] usb 1-4: device descriptor read/64, error -71
[ 202.256054] usb 1-4: new high speed USB device using ehci_hcd and address 4
[ 202.380049] usb 1-4: device descriptor read/64, error -71
[ 202.609051] usb 1-4: device descriptor read/64, error -71
[ 202.825072] usb 1-4: new high speed USB device using ehci_hcd and address 5
[ 203.241043] usb 1-4: device not accepting address 5, error -71
[ 203.353047] usb 1-4: new high speed USB device using ehci_hcd and address 6
[ 203.765051] usb 1-4: device not accepting address 6, error -71
[ 203.765076] hub 1-0:1.0: unable to enumerate USB device on port 4
[ 204.033049] usb 4-2: new full speed USB device using uhci_hcd and address 2
[ 204.153038] usb 4-2: device descriptor read/64, error -71
[ 204.377040] usb 4-2: device descriptor read/64, error -71
[ 204.593056] usb 4-2: new full speed USB device using uhci_hcd and address 3
[ 204.712049] usb 4-2: device descriptor read/64, error -71
[ 204.936054] usb 4-2: device descriptor read/64, error -71
[ 205.153067] usb 4-2: new full speed USB device using uhci_hcd and address 4
[ 205.560049] usb 4-2: device not accepting address 4, error -71
[ 205.672055] usb 4-2: new full speed USB device using uhci_hcd and address 5
[ 206.085034] usb 4-2: device not accepting address 5, error -71
[ 206.085055] hub 4-0:1.0: unable to enumerate USB device on port 2
[ 243.800082] usb 4-2: new full speed USB device using uhci_hcd and address 6
[ 243.920050] usb 4-2: device descriptor read/64, error -71
[ 244.145040] usb 4-2: device descriptor read/64, error -71
[ 244.361071] usb 4-2: new full speed USB device using uhci_hcd and address 7
[ 244.480076] usb 4-2: device descriptor read/64, error -71
[ 244.704055] usb 4-2: device descriptor read/64, error -71
[ 244.920055] usb 4-2: new full speed USB device using uhci_hcd and address 8
[ 245.328032] usb 4-2: device not accepting address 8, error -71
[ 245.440048] usb 4-2: new full speed USB device using uhci_hcd and address 9
[ 245.853038] usb 4-2: device not accepting address 9, error -71
[ 245.853070] hub 4-0:1.0: unable to enumerate USB device on port 2

This harddrive works on windows and another jaunty laptop. I tried it on my laptop (karmic) with jaunty kernel (.28) but doesn't seem to work as well. Pitti and myself tried to hunt it down by running devkit in debug mode and the result was:

**** ADDING /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb
**** UPDATING /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb
**** ADDED /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb
**** EMITTING ADDED for /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb
**** ADDING /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb/sdb1
**** UPDATING /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb/sdb1
**** ADDED /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb/sdb1
**** EMITTING ADDED for /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb/sdb1
**** REMOVING /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb/sdb1
**** EMITTING REMOVED for /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb/sdb1
(devkit-disks-daemon:3539): devkit-disks-daemon-DEBUG: finalizing /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb/sdb1
**** REMOVING /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb
**** EMITTING REMOVED for /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb
(devkit-disks-daemon:3539): devkit-disks-daemon-DEBUG: finalizing /sys/devices/pci0000:00/0000:00:1a.7/usb1/1-4/1-4:1.0/host7/target7:0:0/7:0:0:0/block/sdb

My bug somehow seems related to Bug #244354 but I already tried using a different USB cable but without any effect.

ProblemType: Bug
Architecture: i386
Date: Thu Jul 16 14:27:34 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=62968075-ce28-4d81-b009-a45a02fcb926
MachineType: Hewlett-Packard HP Pavilion dv6500 Notebook PC
NonfreeKernelModules: nvidia
Package: linux-image-2.6.31-3-generic 2.6.31-3.19
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-3-generic root=UUID=38ada162-445b-4dcc-9107-1f7d55a6d463 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-3.19-generic
RelatedPackageVersions: linux-backports-modules-2.6.31-3-generic N/A
SourcePackage: linux
Uname: Linux 2.6.31-3-generic i686
dmi.bios.date: 10/03/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.23
dmi.board.name: 30D2
dmi.board.vendor: Quanta
dmi.board.version: 79.22
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.23:bd10/03/2007:svnHewlett-Packard:pnHPPaviliondv6500NotebookPC:pvrRev1:rvnQuanta:rn30D2:rvr79.22:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6500 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard