Unable to mount Garmin as USB drive (device descriptor read/64, error -71)

[Nikolaj Sheller]

The Garmin (nuvi 250 GPS) works and can be mounted on a windows machine.
This problem shows up on two different machines, a laptop and desktop running 8.04 (both 64 bit).

~$ lsusb
Bus 005 Device 001: ID 0000:0000
Bus 004 Device 003: ID 046d:c505 Logitech, Inc. Cordless Mouse+Keyboard Receiver
Bus 004 Device 002: ID 046d:0870 Logitech, Inc. QuickCam Express
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 013: ID 05d8:4002 Ultima Electronics Corp. Artec Ultima 2000 (GT6801 based)/Lifetec LT9385 Scanner
Bus 003 Device 004: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
Bus 003 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000

Jun 30 19:25:16 MiniMe kernel: [341334.770837] usb 1-1: new full speed USB device using uhci_hcd and address 37
Jun 30 19:25:17 MiniMe kernel: [341334.862879] usb 1-1: device descriptor read/64, error -71
Jun 30 19:25:17 MiniMe kernel: [341335.090846] usb 1-1: device descriptor read/64, error -71
Jun 30 19:25:17 MiniMe kernel: [341335.306805] usb 1-1: new full speed USB device using uhci_hcd and address 38
Jun 30 19:25:17 MiniMe kernel: [341335.426783] usb 1-1: device descriptor read/64, error -71
Jun 30 19:25:17 MiniMe kernel: [341335.654895] usb 1-1: device descriptor read/64, error -71
Jun 30 19:25:18 MiniMe kernel: [341335.870137] usb 1-1: new full speed USB device using uhci_hcd and address 39
Jun 30 19:25:18 MiniMe kernel: [341336.282636] usb 1-1: device not accepting address 39, error -71
Jun 30 19:25:18 MiniMe kernel: [341336.394617] usb 1-1: new full speed USB device using uhci_hcd and address 40
Jun 30 19:25:18 MiniMe kernel: [341336.810533] usb 1-1: device not accepting address 40, error -71

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Nikolaj Sheller (nikolajsheller)]

I have now attempted to mount my Garmin on Ubuntu Intrepix Ibex 8.10 alpha 5, without success:

The bug is not resolved in 8.10 alpha 5.

 the following log statements show up in kern.log:
Sep 6 14:07:16 ubuntu kernel: [ 1471.352030] usb 1-1: new full speed USB device using uhci_hcd and address 11
Sep 6 14:07:16 ubuntu kernel: [ 1471.476023] usb 1-1: device descriptor read/64, error -71
Sep 6 14:07:16 ubuntu kernel: [ 1471.700024] usb 1-1: device descriptor read/64, error -71
Sep 6 14:07:17 ubuntu kernel: [ 1471.916024] usb 1-1: new full speed USB device using uhci_hcd and address 12
Sep 6 14:07:17 ubuntu kernel: [ 1472.036028] usb 1-1: device descriptor read/64, error -71
Sep 6 14:07:17 ubuntu kernel: [ 1472.260038] usb 1-1: device descriptor read/64, error -71
Sep 6 14:07:17 ubuntu kernel: [ 1472.476053] usb 1-1: new full speed USB device using uhci_hcd and address 13
Sep 6 14:07:18 ubuntu kernel: [ 1472.884024] usb 1-1: device not accepting address 13, error -71
Sep 6 14:07:18 ubuntu kernel: [ 1472.996024] usb 1-1: new full speed USB device using uhci_hcd and address 14
Sep 6 14:07:18 ubuntu kernel: [ 1473.404027] usb 1-1: device not accepting address 14, error -71
Sep 6 14:07:18 ubuntu kernel: [ 1473.404753] hub 1-0:1.0: unable to enumerate USB device on port 1

and in messages:
Sep 6 14:07:16 ubuntu kernel: [ 1471.352030] usb 1-1: new full speed USB device using uhci_hcd and address 11
Sep 6 14:07:17 ubuntu kernel: [ 1471.916024] usb 1-1: new full speed USB device using uhci_hcd and address 12
Sep 6 14:07:17 ubuntu kernel: [ 1472.476053] usb 1-1: new full speed USB device using uhci_hcd and address 13
Sep 6 14:07:18 ubuntu kernel: [ 1472.996024] usb 1-1: new full speed USB device using uhci_hcd and address 14

[Nikolaj Sheller (nikolajsheller)]

This is on a 64 bit Desktop version running as a live CD.

[Nikolaj Sheller (nikolajsheller)]

It now works on Intrepid ibex!

Happy day!

This is on:
2.6.27-7-generic #1 SMP Thu Oct 30 04:12:22 UTC 2008 x86_64 GNU/Linux

This issue can be closed in my opinion.

[Michael Rooney (mrooney)]

Thanks Nikolaj for your update, I shall mark it as such.

[Launchpad Janitor (janitor)]

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

[Aaron Roydhouse (aaron-roydhouse)]

My Garmin Forerunner 305 used to work with Ubuntu 8.04 but sometime in between then and Jaunty

  Linux shim 2.6.28-13-generic #45-Ubuntu SMP Tue Jun 30 22:12:12 UTC 2009 x86_64 GNU/Linux

it is no longer able to be recognised/connected. Same symptom as this old bug, a regression perhaps.

[ 4919.399310] usb 6-1: new full speed USB device using uhci_hcd and address 34
[ 4919.520527] usb 6-1: device descriptor read/64, error -71
[ 4919.744538] usb 6-1: device descriptor read/64, error -71
[ 4919.960553] usb 6-1: new full speed USB device using uhci_hcd and address 35
[ 4920.080536] usb 6-1: device descriptor read/64, error -71
[ 4920.304754] usb 6-1: device descriptor read/64, error -71
[ 4920.520534] usb 6-1: new full speed USB device using uhci_hcd and address 36
[ 4920.928248] usb 6-1: device not accepting address 36, error -71
[ 4921.040550] usb 6-1: new full speed USB device using uhci_hcd and address 37
[ 4921.448575] usb 6-1: device not accepting address 37, error -71
[ 4921.448600] hub 6-0:1.0: unable to enumerate USB device on port 1

[Aaron Roydhouse (aaron-roydhouse)]

I was able to get the Garmin Forerunner 305 to be correctly recognised by using a different USB cable from the one that came with the Garmin. With the original cable I get messages like I posted above, with a different cable the device gets correctly recognised. If you see this sort of things it is worth trying a couple of USB cables, even if the one you are using works with other devices or other computers.