Print Job not removed unless paper is in the printer

[username931]

If I print 1 page with one page left in the printer, the computer will display a 'printer out of paper' message attached to the job. The job will then stay in the print-que regardless that it has been printed successfully.

If I turn off the printer, come back, and add one page to the printer to print another page, it will print again that last completed job unless I cancel it explicitly.

My printer is HP P2035 (USB), HPLP Software 3.9.2, Device Manager 15.0, UBUNTU 9.04

Tom

[Aaron Albright (albrigha-deactivatedaccount)]

Please run hp-check -t and post the output.

Thanks.

Aaron

[username931 (tojo931)]

(re: attached)

I tried installing the plugin, and it appears successful, but does not change the log. Does hplp need to be restarted, I restarted cups.

Tom

[username931 (tojo931)]

I uploaded the log: https://bugs.launchpad.net/hplip/+bug/394770

Thanks,
Tom

On Thu, Jul 9, 2009 at 3:51 PM, Aaron Albright<email address hidden> wrote:
> Please run hp-check -t and post the output.
>
> Thanks.
>
> Aaron
>
> --
> Print Job not removed unless paper is in the printer
> https://bugs.launchpad.net/bugs/394770
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in HP Linux Imaging and Printing: New
>
> Bug description:
> If I print 1 page with one page left in the printer, the computer will display a 'printer out of paper' message attached to the job. The job will then stay in the print-que regardless that it has been printed successfully.
>
> If I turn off the printer, come back, and add one page to the printer to print another page, it will print again that last completed job unless I cancel it explicitly.
>
> My printer is HP P2035 (USB), HPLP Software 3.9.2, Device Manager 15.0, UBUNTU 9.04
>
> Tom
>

[username931 (tojo931)]

I completely uninstalled & re-installed hplis, -data, and hpijs. I reinstalled the printer with the wizard, and also tried installing the plug-in manually and I restarted.

I attached a new copy of the log, no change on the plug-in status:

HP_LaserJet_P2035
-----------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/HP_LaserJet_P2035?serial=M410DX7
PPD: /etc/cups/ppd/HP_LaserJet_P2035.ppd
PPD Description: HP LaserJet p2035 hpijs, 3.9.2
Printer status: printer HP_LaserJet_P2035 is idle. enabled since Thu 09 Jul 2009 10:23:05 PM EDT
error: Required plug-in status: Not installed
Communication status: Good