Extra Visual Effects cause Flash video to fail

[BryceSteiner]

Playing video on a website such as ABC or CBS plays fine with Visual Effects set to "none". When the Visual Effects are set to "extra" the video fails to load. I have tried this on two different laptops, both with ATI video chips (but not same chipset). If I set the Visual Effects to "normal" it plays fine too.

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/yelp
NonfreeKernelModules: fglrx
Package: yelp 2.25.1-0ubuntu5
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux 2.6.28-13-generic x86_64

[Wil R Clay (wilrclay)]

What browser are you using?

[BryceSteiner (brycesteiner)]

The browser I'm using is Firefox 3.011

I haven't added any other than what came with 9.04, unless it was through the update manager.

[Wil R Clay (wilrclay)]

Bryce,

 Firefox 3.011 on 9.04 is what I've got on my system too. Though my laptop
runs an Intel Centrino with Intel Mobile 4 Graphis chip set.

I've tried a random video on CBS.com and it ran OK - can you give me a
detailed step by step for a video that doesn't play? I'll see if Ican't
reproduce the problem and then we can go from there.

Thanks,
wil

On Tue, Jun 30, 2009 at 12:59 PM, BryceSteiner <email address hidden>wrote:

> The browser I'm using is Firefox 3.011
>
> I haven't added any other than what came with 9.04, unless it was
> through the update manager.
>
> ** Description changed:
>
> Playing video on a website such as ABC or CBS plays fine with Visual
> Effects set to "none". When the Visual Effects are set to "extra" the
> video fails to load. I have tried this on two different laptops, both
> - with ATI video chips (but not same chipset).
> + with ATI video chips (but not same chipset). If I set the Visual Effects
> + to "normal" it plays fine too.
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/yelp
> NonfreeKernelModules: fglrx
> Package: yelp 2.25.1-0ubuntu5
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: yelp
> Uname: Linux 2.6.28-13-generic x86_64
>
> --
> Extra Visual Effects cause Flash video to fail
> https://bugs.launchpad.net/bugs/393955
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: New
>
> Bug description:
> Playing video on a website such as ABC or CBS plays fine with Visual
> Effects set to "none". When the Visual Effects are set to "extra" the video
> fails to load. I have tried this on two different laptops, both with ATI
> video chips (but not same chipset). If I set the Visual Effects to "normal"
> it plays fine too.
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/yelp
> NonfreeKernelModules: fglrx
> Package: yelp 2.25.1-0ubuntu5
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: yelp
> Uname: Linux 2.6.28-13-generic x86_64
>

[Wil R Clay (wilrclay)]

Bryce,

 Firefox 3.011 on 9.04 is what I've got on my system too. Though my laptop runs an Intel Centrino with Intel Mobile 4 Graphis chip set.

I've tried a random video on CBS.com and it ran OK - can you give me a detailed step by step for a video that doesn't play? I'll see if Ican't reproduce the problem and then we can go from there.

Thanks,
wil

[BryceSteiner (brycesteiner)]

Here is the Link

http://www.cbs.com/primetime/harpers_island/video/video.php?cid=826511700&pid=cXy518cpcWyQsot_teSgQexX_4wLxd9p&play=true

but I tried the other videos too. Is it because I'm running the 64bit addition? You probably are too. This has been the only problem that I've found with the 64 bit. This is a fantastic release. I first tried the 32 bit addition, but the 64bit works better yet.

[Wil R Clay (wilrclay)]

Hi Bryce,

Ah - the 64-bit addition may be the issue. Here is a great fresh thread
from one of the support forums:

http://ubuntuforums.org/showthread.php?t=1200599

Give that a read (if you haven't already) and let me know if it helps at
all.

On Tue, Jun 30, 2009 at 2:15 PM, BryceSteiner <email address hidden>wrote:

> Here is the Link
>
>
> http://www.cbs.com/primetime/harpers_island/video/video.php?cid=826511700&pid=cXy518cpcWyQsot_teSgQexX_4wLxd9p&play=true
>
> but I tried the other videos too. Is it because I'm running the 64bit
> addition? You probably are too. This has been the only problem that I've
> found with the 64 bit. This is a fantastic release. I first tried the 32
> bit addition, but the 64bit works better yet.
>
> --
> Extra Visual Effects cause Flash video to fail
> https://bugs.launchpad.net/bugs/393955
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: New
>
> Bug description:
> Playing video on a website such as ABC or CBS plays fine with Visual
> Effects set to "none". When the Visual Effects are set to "extra" the video
> fails to load. I have tried this on two different laptops, both with ATI
> video chips (but not same chipset). If I set the Visual Effects to "normal"
> it plays fine too.
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/yelp
> NonfreeKernelModules: fglrx
> Package: yelp 2.25.1-0ubuntu5
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: yelp
> Uname: Linux 2.6.28-13-generic x86_64
>

[Fabio Marconi (fabiomarconi)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.
Is this bug reproducible with the latest Lucid packages ?
Tanks in advance.

[Fabio Marconi (fabiomarconi)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!