Unable to get sound after installing Unbuntu 9.04

Bug #392397 reported by Kenny
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Unable to get sound after installing Unbuntu 9.04

Fresh install of 9.04. Sound worked fine in 8.1. Followed procedures in community Docs, SoundTroubleshooting. Altered alsa-base.conf to reflect recommendation. still doesn't work. Tried manual load of driver. No sound. Yes I have checked muting and sound level
:~$ lspci
00:00.0 Host bridge: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation 82G33/G31/P35/P31 Express PCI Express Root Port (rev 02)
00:19.0 Ethernet controller: Intel Corporation 82566DC-2 Gigabit Network Connection (rev 02)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02)
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92)
00:1f.0 ISA bridge: Intel Corporation 82801IR (ICH9R) LPC Interface Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801IR/IO/IH (ICH9R/DO/DH) 4 port SATA IDE Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02)
00:1f.5 IDE interface: Intel Corporation 82801I (ICH9 Family) 2 port SATA IDE Controller (rev 02)
01:00.0 Multimedia controller: Philips Semiconductors SAA7131/SAA7133/SAA7135 Video Broadcast Decoder (rev d1)
01:05.0 FireWire (IEEE 1394): Agere Systems FW323 (rev 70)
02:00.0 VGA compatible controller: nVidia Corporation GeForce 8400 GS (rev a1)

Revision history for this message
kernel-janitor (kernel-janitor) wrote :

[This is an automated message. Apologies if it has reached you inappropriately.]

This bug was reported against the linux-meta package when it likely should have been reported against the linux package instead. We are automatically transitioning this to the linux kernel package so that the appropriate teams are notified and made aware of this issue.

If this bug really is a bug in the linux-meta package you can move it back to linux-meta and set the Status to Confirmed, or contact us on the #ubuntu-kernel channel on the FreeNode IRC server. Thanks.

affects: linux-meta (Ubuntu) → linux (Ubuntu)
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Kenny,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 392397

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-sound
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Kenny (kennywardle) wrote : RE: [Bug 392397] Re: Unable to get sound after installing Unbuntu 9.04
Download full text (3.7 KiB)

Hi
I have found the problem is to do with Alsa mixer. The settings are not a ubuntu problem in my case. Regards kenny Wardle

> Date: Tue, 25 May 2010 00:18:11 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 392397] Re: Unable to get sound after installing Unbuntu 9.04
>
> This bug report was marked as Incomplete and has not had any updated
> comments for quite some time. As a result this bug is being closed.
> Please reopen if this is still an issue in the current Ubuntu release
> http://www.ubuntu.com/getubuntu/download . Also, please be sure to
> provide any requested information that may have been missing. To reopen
> the bug, click on the current status under the Status column and change
> the status back to "New". Thanks.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kj-expired
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Expired
>
> --
> Unable to get sound after installing Unbuntu 9.04
> https://bugs.launchpad.net/bugs/392397
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Expired
>
> Bug description:
> Unable to get sound after installing Unbuntu 9.04
>
> Fresh install of 9.04. Sound worked fine in 8.1. Followed procedures in community Docs, SoundTroubleshooting. Altered alsa-base.conf to reflect recommendation. still doesn't work. Tried manual load of driver. No sound. Yes I have checked muting and sound level
> :~$ lspci
> 00:00.0 Host bridge: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller (rev 02)
> 00:01.0 PCI bridge: Intel Corporation 82G33/G31/P35/P31 Express PCI Express Root Port (rev 02)
> 00:19.0 Ethernet controller: Intel Corporation 82566DC-2 Gigabit Network Connection (rev 02)
> 00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02)
> 00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02)
> 00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02)
> 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02)
> 00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02)
> 00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02)
> 00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02)
> 00:1d.3 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 02)
> 00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02)
> 00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92)
> 00:1f.0 ISA bridge: Intel Corporation 82801IR (ICH9R) LPC Interface Controller (rev 02)
> 00:1f.2 IDE interface: Intel Corporation 82801IR/IO/IH (ICH9R/DO/DH) 4 port SATA IDE Controller (rev 02)
> 00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02)
> 00:1f.5 IDE interface: Intel Corporation 82801I (ICH9 Family) 2 port SAT...

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