IP address of printer changed, can't stop hplip trying to send to old IP address
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Forwarded from <email address hidden>
I had my DHCP server re-assign the IP address of the HP Officejet Pro 8000,
and to get printing working again I removed the old IP address using hp-toolbox
called from hp-systray, and added the printer back using the new IP address.
There is one old failed print job listed against the old IP address and I
cannot find out how to remove it. HPLIP still tries to send the old print
job and just fills up the error logs without giving me any information on
how to cancel this print job.
-- Package-specific info:
error: Version: (Not available. CUPS may not be installed or not running.)
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
HP Linux Imaging and Printing System (ver. 3.9.4b)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux victoria 2.6.30 #1 SMP PREEMPT Mon Jun 15 16:34:02 CST 2009 i686 GNU/Linux
Distribution:
debian 5.0.1
HPOJ running?
No, HPOJ is not running (OK).
Checking Python version...
OK, version 2.5.4 installed
Checking PyQt 4.x version...
OK, version 4.5.1 installed.
Checking for CUPS...
Status: scheduler is running
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
-------
| RUNTIME DEPENDENCIES |
-------
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS DDK - CUPS driver development kit...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python ctypes - A foreign function library for Python...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
-------
| HPLIP INSTALLATION |
-------
Currently installed HPLIP version...
HPLIP 3.9.4b currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.9.4b
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=no
cupsbackend=
cupsfilter=
drv=/usr/
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-
foomatic-
foomatic-
cups-ppd-install=no
cups-drv-
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
Current contents of '/var/lib/
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/
[last_used]
printer_name =
working_dir = .
device_uri = "hp:/net/warning: Unable to connect to dbus. Is hp-systray running?
error: 3 errors and/or warnings.
Officejet_
[commands]
scan =
[installation]
version = 3.9.4b.10
date_time = 06/24/09 05:13:57
[settings]
systray_messages = 0
systray_visible = 0
[fax]
email_address =
voice_phone =
[refresh]
rate = 30
enable = true
type = 1
[polling]
enable = false
device_list =
interval = 5
-------
| DISCOVERED PARALLEL DEVICES |
-------
No devices found.
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
Officejet_
-------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP Officejet Pro 8000 a809 hpijs, 3.9.4b
Printer status: printer Officejet_
Communication status: Good
-------
| SANE CONFIGURATION |
-------
'hpaio' in '/etc/sane.
'hpaio' in '/etc/sane.
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
-------
| PYTHON EXTENSIONS |
-------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
---------------
| USER GROUPS |
---------------
amarsh04 dialout cdrom floppy audio video plugdev users camera scanner
-----------
| SUMMARY |
-----------
Please refer to the installation instructions at:
http://
Done.
-- System Information:
Debian Release: squeeze/sid
APT prefers unstable
APT policy: (500, 'unstable'), (500, 'testing'), (500, 'stable')
Architecture: i386 (i686)
Kernel: Linux 2.6.30 (SMP w/1 CPU core; PREEMPT)
Locale: LANG=en_AU.UTF-8, LC_CTYPE=
Shell: /bin/sh linked to /bin/bash
Versions of packages hplip depends on:
ii adduser 3.110 add and remove users and groups
ii coreutils 7.4-2 The GNU core utilities
ii cups 1.3.10-5 Common UNIX Printing System(tm) -
ii hplip-data 3.9.4b-1 HP Linux Printing and Imaging - da
ii libc6 2.9-18 GNU C Library: Shared libraries
ii libcups2 1.3.10-5 Common UNIX Printing System(tm) -
ii libdbus-1-3 1.2.14-3 simple interprocess messaging syst
ii libsane 1.0.20-4 API library for scanners
ii libsnmp15 5.4.1~dfsg-12 SNMP (Simple Network Management Pr
ii libssl0.9.8 0.9.8k-3 SSL shared libraries
ii libusb-0.1-4 2:0.1.12-13 userspace USB programming library
ii lsb-base 3.2-22 Linux Standard Base 3.2 init scrip
ii policykit 0.9-4 framework for managing administrat
ii python 2.5.4-2 An interactive high-level object-o
ii python-dbus 0.83.0-1 simple interprocess messaging syst
ii python-imaging 1.1.6-3 Python Imaging Library
Versions of packages hplip recommends:
ii cups-client 1.3.10-5 Common UNIX Printing System(tm) -
ii hpijs 3.9.4b-1 HP Linux Printing and Imaging - gs
ii sane-utils 1.0.20-4 API library for scanners -- utilit
Versions of packages hplip suggests:
ii hplip-doc 3.9.4b-1 HP Linux Printing and Imaging - do
ii hplip-gui 3.9.4b-1 HP Linux Printing and Imaging - GU
ii kdeprint 4:3.5.10.dfsg.1-2 print system for KDE
pn openprinting-ppds <none> (no description available)
-- debconf-show failed
The error messages I am getting are:
Jun 24 11:01:56 victoria Officejet_
Jun 24 11:01:56 victoria Officejet_
After fiddling with my ADSL modem's DHCP server, I put the Officejet printer back on 192.168.1.102, re-installed the printer in hp-systray and promptly had the printer spit out a fraction of a page worth of print-out.
It should be possible to cancel a print job without needing any printer installed on any specific location.