file copy permissions leave users stranded

[Chris P]

When you copy files and folders with the file browser the files on the target machine end up being read only and there's no convenient way for the target recipient to take control of those files. File browser says "you are not the owner, so you cannot change the permissions." This is a particular problem when you're passing files between Ubuntu machines on a home or office network.

That is fabulously annoying to new users, most of whom would have no idea how to go into a terminal and sudo file permission changes. It is really okay not to provide user permissions on files that come in on a network share, but there should be some option that says "Take control of these files" or something that makes it as easy as typing in the admin password. And that should be in the file browser, not the command line.

[Przemek K. (azrael)]

This might be related to bug 388459.
Also I think that a sane setup for directories' umask would fix that problem.

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?

 This will help us to find and resolve the problem.

[Vish (vish)]

Thank you for bringing this bug to our attention. Unfortunately a paper cut should be a small usability issue that affects many people and is quick and easy to fix. I'm afraid this bug can't be addressed as part of this project.

This is a feature request, Not a papercut.

A paper cut is a minor usability annoyance that an average user would encounter on his/her first day of using a new installation of Ubuntu 9.10.

For further info about papercuts criteria , pls read > https://wiki.ubuntu.com/PaperCut

Don't worry though, This bug has been marked as "invalid" ONLY in the papercuts project.

[Chris P (dvfreelancer)]

I'm getting conflicting responses from you guys.

Yes, it's reproducible. All you have to do is have two Ubuntu machines on
the same network and copy files from one machine to another. When the files
arrive at the destination machine, the user on the target machine has no
rights and no way to claim those files. You either have to sudo nautilus
and change the file permissions one at a time, or open up a terminal and
change the file permissions. That's fine for you and I, but stumps less
sophisticated users.

When you copy files to or from a Windows machine, the user doesn't encounter
that problem. Only happens when the files are copied from one Ubuntu
machine to another.

On Fri, Jun 26, 2009 at 8:30 AM, Sebastien Bacher <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make Ubuntu
> better. Please answer these questions:
>
> * Is this reproducible?
> * If so, what specific steps should we take to recreate this bug?
>
> This will help us to find and resolve the problem.
>
> ** Changed in: nautilus (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: nautilus (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: nautilus (Ubuntu)
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
>
> --
> file copy permissions leave users stranded
> https://bugs.launchpad.net/bugs/387972
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Chris P (dvfreelancer)]

We're trying to run Ubuntu desktops on a mixed OS network and this is one of
the minor annoyances new users bring up regularly. Any file that comes from
another Ubuntu machine has the little lock symbol. Pictures, documents,
anything. I know why, you know why, but a less sophisticated user ends up
spending a lot of time trying to figure it out. They have no idea how to
fix it and don't have root access in any respect.

I'm not sure they're as concerned whether it's a bug fix or feature request,
all they know is they can't save changes to the file and end up with three
different copies of everything. Some they have permissions to, some they
don't. It's a very confusing issue for new users and a deal breaker in a
bigger office.

Perhaps some examples of what's a paper cut and what's a feature request
could have kept me from wasting my time trying to bring a user annoyance to
your attention.

On Fri, Jun 26, 2009 at 8:31 AM, mac_v <email address hidden> wrote:

> Thank you for bringing this bug to our attention. Unfortunately a paper
> cut should be a small usability issue that affects many people and is
> quick and easy to fix. I'm afraid this bug can't be addressed as part of
> this project.
>
> This is a feature request, Not a papercut.
>
> A paper cut is a minor usability annoyance that an average user would
> encounter on his/her first day of using a new installation of Ubuntu
> 9.10.
>
> For further info about papercuts criteria , pls read >
> https://wiki.ubuntu.com/PaperCut
>
> Don't worry though, This bug has been marked as "invalid" ONLY in the
> papercuts project.
>
> ** Changed in: hundredpapercuts
> Status: New => Invalid
>
> --
> file copy permissions leave users stranded
> https://bugs.launchpad.net/bugs/387972
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Przemek K. (azrael)]

Can you send us the output of ls -slah from one of the directiories in
which a file has been copied from another machine?

On Fri, Jun 26, 2009 at 3:27 PM, Chris P<email address hidden> wrote:
> We're trying to run Ubuntu desktops on a mixed OS network and this is one of
> the minor annoyances new users bring up regularly.  Any file that comes from
> another Ubuntu machine has the little lock symbol.  Pictures, documents,
> anything.  I know why, you know why, but a less sophisticated user ends up
> spending a lot of time trying to figure it out.  They have no idea how to
> fix it and don't have root access in any respect.
>
> I'm not sure they're as concerned whether it's a bug fix or feature request,
> all they know is they can't save changes to the file and end up with three
> different copies of everything.  Some they have permissions to, some they
> don't. It's a very confusing issue for new users and a deal breaker in a
> bigger office.
>
> Perhaps some examples of what's a paper cut and what's a feature request
> could have kept me from wasting my time trying to bring a user annoyance to
> your attention.
>
>
> On Fri, Jun 26, 2009 at 8:31 AM, mac_v <email address hidden> wrote:
>
>> Thank you for bringing this bug to our attention. Unfortunately a paper
>> cut should be a small usability issue that affects many people and is
>> quick and easy to fix. I'm afraid this bug can't be addressed as part of
>> this project.
>>
>> This is a feature request, Not a papercut.
>>
>> A paper cut is a minor usability annoyance that an average user would
>> encounter on his/her first day of using a new installation of Ubuntu
>> 9.10.
>>
>> For further info about papercuts criteria , pls read >
>> https://wiki.ubuntu.com/PaperCut
>>
>> Don't worry though, This bug has been marked as "invalid" ONLY in the
>> papercuts project.
>>
>> ** Changed in: hundredpapercuts
>>       Status: New => Invalid
>>
>> --
>> file copy permissions leave users stranded
>> https://bugs.launchpad.net/bugs/387972
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>
> --
> file copy permissions leave users stranded
> https://bugs.launchpad.net/bugs/387972
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
## Przemysław Kulczycki >><< Azrael Nightwalker ##
# jabber: azrael[na]jabster.pl | tlen: azrael29a #
### www: http://reksio.ftj.agh.edu.pl/~azrael/ ###

[Vish (vish)]

@ Chris: running multiple OS desktops over a network is not an issue with majority of users, Hence its not a papercut.
For further info about papercuts criteria , pls read > https://wiki.ubuntu.com/PaperCut
While the nautilus bugs are still active.

[Chris P (dvfreelancer)]

Whatever. I'm really sorry I said anything. You guys handle it.

On Fri, Jun 26, 2009 at 11:01 AM, mac_v <email address hidden> wrote:

> @ Chris: running multiple OS desktops over a network is not an issue with
> majority of users, Hence its not a papercut.
> For further info about papercuts criteria , pls read >
> https://wiki.ubuntu.com/PaperCut
> While the nautilus bugs are still active.
>
> --
> file copy permissions leave users stranded
> https://bugs.launchpad.net/bugs/387972
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[etali (etali)]

Since the submitter hasn't responded to this for several months, I'll close this bug as invalid. If you can still reproduce this bug and are using a newer ubuntu version please report a new bug and provide the necessary information from your computer.
Thanks for your bug report and helping to make Ubuntu better.

[Sense Egbert Hofstede (sense)]

Closing this task as well because the reported doesn't seem to have the intent to contribute any further to this bug report. This should clean up our search results a bit.