On google mail, 'label' function fails

Bug #387618 reported by aguilla1
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

"Report a problem" Feature was used.
On the gmail account, the following icons appear just above the 'select icons' list for the e-mails received.
'Archive' 'Report Spam', 'Delete', 'Move to', 'Labels', 'More Actions', 'Refresh' icons all fail to work.
Other clickable items on the page DO seem to work.

Internet Explorer 7 works well for this page.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: hsfengine
Package: firefox-3.0 3.0.11+build2+nobinonly-0ubuntu0.9.04.1
ProcEnviron:
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.28-11-generic i686

Revision history for this message
aguilla1 (aguilla1) wrote :
Revision history for this message
Micah Gersten (micahg) wrote :

Thank you for reporting this to Ubuntu. Do you have the Ad block plus addon installed?

Changed in firefox-3.0 (Ubuntu):
status: New → Incomplete
Revision history for this message
aguilla1 (aguilla1) wrote : Re: [Bug 387618] Re: On google mail, 'label' function fails

Hi Micah:
Thanks for replying so quickly. Currently I do not have Add block installed.
I am not sure what you mean by "plus addon".

August Guillaume

Quoting Micah Gersten <email address hidden>:

>
> Thank you for reporting this to Ubuntu. Do you have the Ad block plus
> addon installed?
>
> ** Changed in: firefox-3.0 (Ubuntu)
> Status: New => Incomplete
>
> --
> On google mail, 'label' function fails
> https://bugs.launchpad.net/bugs/387618
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox-3.0
>
> "Report a problem" Feature was used.
> On the gmail account, the following icons appear just above the 'select
> icons' list for the e-mails received.
> 'Archive' 'Report Spam', 'Delete', 'Move to', 'Labels', 'More Actions',
> 'Refresh' icons all fail to work.
> Other clickable items on the page DO seem to work.
>
> Internet Explorer 7 works well for this page.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> NonfreeKernelModules: hsfengine
> Package: firefox-3.0 3.0.11+build2+nobinonly-0ubuntu0.9.04.1
> ProcEnviron:
> LANG=en_CA.UTF-8
> SHELL=/bin/bash
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.28-11-generic i686
>

Revision history for this message
Micah Gersten (micahg) wrote :

Ok. Thank you. Could you please try with a new profile to see if that's the issue? You don't need to delete your old profile to test.
firefox -ProfileManager

Revision history for this message
aguilla1 (aguilla1) wrote :

Hi Micah:

On gnome,
I used administration/"Users and Groups" to add a user signed on as this user,
and without changing any system/preferences I logged on to gmail and tried to
label an item with identical results - no action on clicking the icon.

Does gmail work for you completely successfully?

August

Quoting Micah Gersten <email address hidden>:

>
> Ok. Thank you. Could you please try with a new profile to see if that's the
> issue? You don't need to delete your old profile to test.
> firefox -ProfileManager
>
> --
> On google mail, 'label' function fails
> https://bugs.launchpad.net/bugs/387618
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox-3.0
>
> "Report a problem" Feature was used.
> On the gmail account, the following icons appear just above the 'select
> icons' list for the e-mails received.
> 'Archive' 'Report Spam', 'Delete', 'Move to', 'Labels', 'More Actions',
> 'Refresh' icons all fail to work.
> Other clickable items on the page DO seem to work.
>
> Internet Explorer 7 works well for this page.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> NonfreeKernelModules: hsfengine
> Package: firefox-3.0 3.0.11+build2+nobinonly-0ubuntu0.9.04.1
> ProcEnviron:
> LANG=en_CA.UTF-8
> SHELL=/bin/bash
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.28-11-generic i686
>

Revision history for this message
aguilla1 (aguilla1) wrote :

Hi Micah:

I just realised that I should hold the icon until the information is shown.
The number of labels I use is quite large, so it takes some time to do it.
I believe you can close the bug now. Thanks again for all your time!

August Guillaume

Quoting Micah Gersten <email address hidden>:

>
> Ok. Thank you. Could you please try with a new profile to see if that's the
> issue? You don't need to delete your old profile to test.
> firefox -ProfileManager
>
> --
> On google mail, 'label' function fails
> https://bugs.launchpad.net/bugs/387618
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox-3.0
>
> "Report a problem" Feature was used.
> On the gmail account, the following icons appear just above the 'select
> icons' list for the e-mails received.
> 'Archive' 'Report Spam', 'Delete', 'Move to', 'Labels', 'More Actions',
> 'Refresh' icons all fail to work.
> Other clickable items on the page DO seem to work.
>
> Internet Explorer 7 works well for this page.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> NonfreeKernelModules: hsfengine
> Package: firefox-3.0 3.0.11+build2+nobinonly-0ubuntu0.9.04.1
> ProcEnviron:
> LANG=en_CA.UTF-8
> SHELL=/bin/bash
> SourcePackage: firefox-3.0
> Uname: Linux 2.6.28-11-generic i686
>

Revision history for this message
Micah Gersten (micahg) wrote :

This bug report is being closed due to your last comment regarding this no longer being an issue. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in firefox-3.0 (Ubuntu):
status: Incomplete → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.