nautilus doesn't show all files

[Jesse S]

Binary package hint: nautilus

Folder contents:
jesse@charn:~/Documents/School/ITCT/S8/proeser/lab02$ ls -lh
total 228K
drwx------ 3 jesse jesse 4.0K 2009-06-14 22:23 exp5_1
drwx------ 3 jesse jesse 107 2009-06-14 22:29 exp5_2
drwx------ 3 jesse jesse 112 2009-06-14 21:59 exp5_2a
drwx------ 3 jesse jesse 124 2009-06-14 22:30 exp5_3
-rw-r--r-- 1 jesse jesse 60K 2009-06-15 09:39 lab02.odt
-rw-r--r-- 1 jesse jesse 158K 2009-06-15 09:27 lab02.pdf
jesse@charn:~/Documents/School/ITCT/S8/proeser/lab02$

First I had just lab02.odt, then I exported that to a lab02.pdf from openoffice. Nautilus refuses to show the pdf, the activity indicator just spins. I copied the folders in (using Nautilus), and the list didn't update. Hit F5 and it shows the copied folders, but still no pdf. Closing the window and reopening does the same thing.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/nautilus
Package: nautilus 1:2.26.2-0ubuntu2
ProcEnviron:
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
Uname: Linux 2.6.28-11-generic i686

[Pedro Villavicencio (pedro)]

Thanks for the report, so the issue is that nautilus does not generates the thumbnails for the document in question? could you attach that file to the report? the title is confusing. thanks.

[Jesse S (jdschwa)]

No, nautilus doesn't show the file at all. There's nothing special about the file, but I've attached it. I'll attach a couple screenshots as well.

[Jesse S (jdschwa)]

Screenshot of nautilus behaviour.

[Jesse S (jdschwa)]

Screenshot of evince file-chooser. You can see that the thumbnail appears properly.

[Pedro Villavicencio (pedro)]

the thumbnail is generated correctly here, could you delete your thumbnails cache and try again? the files are located at ~/.thumbnails . could you also please paste the output of the following command to the report: gconftool-2 -g /desktop/gnome/thumbnailers/application@pdf/command ; Thanks in advance.

[Jesse S (jdschwa)]

I cleared the thumbnail cache and reopened the folder in nautilus. The previously missing file was now listed with the document icon and the "loading" overlay (as though generating the thumbnail), but the thumbnail never appears. After a minute or so, the loading overlay disappears and I see only the generic document icon for the file. If I close the window and reopen, I get the same behaviour as before.. the file doesn't even appear at all in nautilus.

The 1 thumbnail now in my cache is for the missing pdf, and it looks okay in eog.
output from gconftool-2: evince-thumbnailer -s %s %u %o

[Gary Alexander (alexanderg)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

[Gary Alexander (alexanderg)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[ethanay (ethan-y-us)]

I have the same behavior in Karmic with the latest updates. There is an Ubuntu forums post about it here:
http://ubuntuforums.org/showthread.php?t=1329426

This is a more serious bug than one might think -- to the casual user it can look like an entire directory of pdf files has been deleted or otherwise lost, because they fail to show up in Nautilus.