Nautilus crashes or shuts down when browsing a remote server using sftp

[Jesse]

Binary package hint: nautilus

I connect to server just fine using sftp and it was working fine for everything for a week but suddenly it now crashes or shuts down nautilus when I try to browse the /home folder on the remote server. I can browse all system files and folders and even edit them but as soon as I either right click the /home folder or try to open it, it then shuts down nautilus.

I am connecting to a OpenSuse 11.1 server with my Ubuntu 9.04 and nautilus 2.26.2

I would love to know if there is a log file I could look at maybe to diagnose this but I am at a final loss here.

Jesse

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/nautilus
Package: nautilus 1:2.26.2-0ubuntu2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
Uname: Linux 2.6.28-11-generic i686

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

[Jesse (macecom1)]

Sebastien,

I have tried to create a backtrace report but the documentation is not up to date or something.  I had to google it to find the right repository that had the gdm-dbgsym package. However I still try to run nautilus under gdm and I get (no debug symbols found). I have tried every option now for 2 hours. I will try again after I let my mind relax and maybe I can rethink it, but at this point I am just totally frustrated.

Jesse Madsen

The truth is out there ... does anyone know the URL?

--- On Tue, 6/9/09, Sebastien Bacher <email address hidden> wrote:

From: Sebastien Bacher <email address hidden>
Subject: [Bug 385060] Re: Nautilus crashes or shuts down when browsing a remote server using sftp
To: <email address hidden>
Date: Tuesday, June 9, 2009, 2:04 AM

Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please try to obtain a backtrace following the
instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload
the backtrace (as an attachment) to the bug report. This will greatly
help us in tracking down your problem.

** Changed in: nautilus (Ubuntu)
   Importance: Undecided => Medium

** Changed in: nautilus (Ubuntu)
       Status: New => Incomplete

** Changed in: nautilus (Ubuntu)
     Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)

--
Nautilus crashes or shuts down when browsing a remote server using sftp
https://bugs.launchpad.net/bugs/385060
You received this bug notification because you are a direct subscriber
of the bug.

Status in “nautilus” source package in Ubuntu: Incomplete

Bug description:
Binary package hint: nautilus

I connect to server just fine using sftp and it was working fine for everything for a week but suddenly it now crashes or shuts down nautilus when I try to browse the /home folder on the remote server. I can browse all system files and folders and even edit them but as soon as I either right click the /home folder or try to open it, it then shuts down nautilus.

I am connecting to a OpenSuse 11.1 server with my Ubuntu 9.04 and nautilus 2.26.2

I would love to know if there is a log file I could look at maybe to diagnose this but I am at a final loss here.

Jesse

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/nautilus
Package: nautilus 1:2.26.2-0ubuntu2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
Uname: Linux 2.6.28-11-generic i686

[Sebastien Bacher (seb128)]

what is outdated in the documentation exactly?

[Jesse (macecom1)]

Forgive me if I am not that familiar yet with linux but the package yelp-dbgsym=2.22.1-0ubuntu2.8.04.1 could not be located within any of the four repository's from the document.  However I googled and found a newer release (yelp-dbgsym.2.25.1-0ubuntu5) at deb http://people.ubuntu.com/~pitti/ddebs jaunty main universe.

However I am still getting "no debug symbols found" when trying to use:

gdb nautilus 2>&1 | tee gdb-nautilus.txt
(gdb) handle SIG33 pass nostop noprint
(gdb) set pagination 0
(gdb) run

This is where I am still at a loss. All I can assume if the package and repositories are out of date then the document must be out of date for ubuntu 9.04. I could be wrong in my assumptions.

Jesse Madsen

The truth is out there ... does anyone know the URL?

--- On Tue, 6/9/09, Sebastien Bacher <email address hidden> wrote:

From: Sebastien Bacher <email address hidden>
Subject: [Bug 385060] Re: Nautilus crashes or shuts down when browsing a remote server using sftp
To: <email address hidden>
Date: Tuesday, June 9, 2009, 10:31 AM

what is outdated in the documentation exactly?

--
Nautilus crashes or shuts down when browsing a remote server using sftp
https://bugs.launchpad.net/bugs/385060
You received this bug notification because you are a direct subscriber
of the bug.

Status in “nautilus” source package in Ubuntu: Incomplete

Bug description:
Binary package hint: nautilus

I connect to server just fine using sftp and it was working fine for everything for a week but suddenly it now crashes or shuts down nautilus when I try to browse the /home folder on the remote server. I can browse all system files and folders and even edit them but as soon as I either right click the /home folder or try to open it, it then shuts down nautilus.

I am connecting to a OpenSuse 11.1 server with my Ubuntu 9.04 and nautilus 2.26.2

I would love to know if there is a log file I could look at maybe to diagnose this but I am at a final loss here.

Jesse

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/nautilus
Package: nautilus 1:2.26.2-0ubuntu2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
Uname: Linux 2.6.28-11-generic i686

[Sebastien Bacher (seb128)]

the wiki page is an example, you need to replace the name and the version by what your are using, ie nautilus there and 1:2.26.2-0ubuntu2 as version

[Jesse (macecom1)]

Thanks for explaining that however I am getting a new error at the last step of creating a backtrace report (gdb) "run nautilus" I get the following error: Cannot find /home/jesse/nautilus ... please check your spelling.

I ran it again followed by the "/" and it gave me the same error but opened a nautilus window to the root folder. Thus I then navigated to my bookmark to my server "blade1" then navigated to the home folder on the remote (opensuse) server. Nautilus immediatly shut down, creating the problem still. I attached hopefully the error file.

Jesse Madsen

The truth is out there ... does anyone know the URL?

--- On Tue, 6/9/09, Sebastien Bacher <email address hidden> wrote:

> From: Sebastien Bacher <email address hidden>
> Subject: [Bug 385060] Re: Nautilus crashes or shuts down when browsing a remote server using sftp
> To: <email address hidden>
> Date: Tuesday, June 9, 2009, 1:11 PM
> the wiki page is an example, you need
> to replace the name and the
> version by what your are using, ie nautilus there and
> 1:2.26.2-0ubuntu2
> as version
>
> --
> Nautilus crashes or shuts down when browsing a remote
> server using sftp
> https://bugs.launchpad.net/bugs/385060
> You received this bug notification because you are a direct
> subscriber
> of the bug.
>
> Status in “nautilus” source package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> I connect to server just fine using sftp and it was working
> fine for everything for a week but suddenly it now crashes
> or shuts down nautilus when I try to browse the /home folder
> on the remote server. I can browse all system files and
> folders and even edit them but as soon as I either right
> click the /home folder or try to open it, it then shuts down
> nautilus.
>
> I am connecting to a OpenSuse 11.1 server with my Ubuntu
> 9.04 and nautilus 2.26.2
>
> I would love to know if there is a log file I could look at
> maybe to diagnose this but I am at a final loss here.
>
> Jesse
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/nautilus
> Package: nautilus 1:2.26.2-0ubuntu2
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.28-11-generic i686
>

[Jesse (macecom1)]

Sebastien,

I am still trying with different results. I think I am almost getting this backtrace. I am doing it but now nautilus is not crashing but instead just immediately closes the sftp connection to my remote suse server when I click its home folder. There is nothing in the attached file but I am attaching it again in order to let you see if there is something you can tell me to do different.

Jesse Madsen

The truth is out there ... does anyone know the URL?

--- On Tue, 6/9/09, Sebastien Bacher <email address hidden> wrote:

> From: Sebastien Bacher <email address hidden>
> Subject: [Bug 385060] Re: Nautilus crashes or shuts down when browsing a remote server using sftp
> To: <email address hidden>
> Date: Tuesday, June 9, 2009, 1:11 PM
> the wiki page is an example, you need
> to replace the name and the
> version by what your are using, ie nautilus there and
> 1:2.26.2-0ubuntu2
> as version
>
> --
> Nautilus crashes or shuts down when browsing a remote
> server using sftp
> https://bugs.launchpad.net/bugs/385060
> You received this bug notification because you are a direct
> subscriber
> of the bug.
>
> Status in “nautilus” source package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> I connect to server just fine using sftp and it was working
> fine for everything for a week but suddenly it now crashes
> or shuts down nautilus when I try to browse the /home folder
> on the remote server. I can browse all system files and
> folders and even edit them but as soon as I either right
> click the /home folder or try to open it, it then shuts down
> nautilus.
>
> I am connecting to a OpenSuse 11.1 server with my Ubuntu
> 9.04 and nautilus 2.26.2
>
> I would love to know if there is a log file I could look at
> maybe to diagnose this but I am at a final loss here.
>
> Jesse
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/nautilus
> Package: nautilus 1:2.26.2-0ubuntu2
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.28-11-generic i686
>

[Sebastien Bacher (seb128)]

there is no crash there, maybe you could try using apport which would give a bug with all the required details, see https://wiki.ubuntu.com/Apport and "How to enable apport"

[Jesse (macecom1)]

let me know if this crash report helps. I was sure the last one did not.

Jesse Madsen

The truth is out there ... does anyone know the URL?

--- On Wed, 6/10/09, Sebastien Bacher <email address hidden> wrote:

> From: Sebastien Bacher <email address hidden>
> Subject: [Bug 385060] Re: Nautilus crashes or shuts down when browsing a remote server using sftp
> To: <email address hidden>
> Date: Wednesday, June 10, 2009, 6:37 AM
> there is no crash there, maybe you
> could try using apport which would
> give a bug with all the required details, see
> https://wiki.ubuntu.com/Apport and "How to enable
> apport"
>
> --
> Nautilus crashes or shuts down when browsing a remote
> server using sftp
> https://bugs.launchpad.net/bugs/385060
> You received this bug notification because you are a direct
> subscriber
> of the bug.
>
> Status in “nautilus” source package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> I connect to server just fine using sftp and it was working
> fine for everything for a week but suddenly it now crashes
> or shuts down nautilus when I try to browse the /home folder
> on the remote server. I can browse all system files and
> folders and even edit them but as soon as I either right
> click the /home folder or try to open it, it then shuts down
> nautilus.
>
> I am connecting to a OpenSuse 11.1 server with my Ubuntu
> 9.04 and nautilus 2.26.2
>
> I would love to know if there is a log file I could look at
> maybe to diagnose this but I am at a final loss here.
>
> Jesse
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/nautilus
> Package: nautilus 1:2.26.2-0ubuntu2
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.28-11-generic i686
>

[Sebastien Bacher (seb128)]

could you use apport to send the crash?

[Jesse (macecom1)]

Sebastien,
Ok I uploaded using apport creating Bug #386131. Did not see an option to attach it to original bug report.

Jesse Madsen

The truth is out there ... does anyone know the URL?

--- On Thu, 6/11/09, Sebastien Bacher <email address hidden> wrote:

> From: Sebastien Bacher <email address hidden>
> Subject: [Bug 385060] Re: Nautilus crashes or shuts down when browsing a remote server using sftp
> To: <email address hidden>
> Date: Thursday, June 11, 2009, 1:44 PM
> could you use apport to send the
> crash?
>
> --
> Nautilus crashes or shuts down when browsing a remote
> server using sftp
> https://bugs.launchpad.net/bugs/385060
> You received this bug notification because you are a direct
> subscriber
> of the bug.
>
> Status in “nautilus” source package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> I connect to server just fine using sftp and it was working
> fine for everything for a week but suddenly it now crashes
> or shuts down nautilus when I try to browse the /home folder
> on the remote server. I can browse all system files and
> folders and even edit them but as soon as I either right
> click the /home folder or try to open it, it then shuts down
> nautilus.
>
> I am connecting to a OpenSuse 11.1 server with my Ubuntu
> 9.04 and nautilus 2.26.2
>
> I would love to know if there is a log file I could look at
> maybe to diagnose this but I am at a final loss here.
>
> Jesse
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/nautilus
> Package: nautilus 1:2.26.2-0ubuntu2
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.28-11-generic i686
>

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

The newly created bug has a meaningless trace because there were some outdated packages on your system as the Apport retracing service mentions. I am closing this bug because it lacks the information we need to investigate the problem. Please reopen it if you can provide those information. Thanks.