firefox freezes constantly

[JosephE]

Binary package hint: firefox

Using the latest release of firefox and a fully updated Jaunty install, I have found firefox to freeze so often that the system is unusable. It happened when Jaunty first came out so I downgraded to Ibex, but when I reupgraded to jaunty the problem remains. I have tried to use firefox in safe mode, with no plugins or addons, but the problem persists. I am using an hp dv6000 with 1gb ram, dual core AMD Turion TL-50 800 mhz processor, and the latest gnome version/kernel. The problem doesn't seem to intersect with any particular action, except that it happens more often when I just closed one page and another one is loading.

Update: the same thing happens using a number of other browsers including Midori, Epiphany, Galeon

[Micah Gersten (micahg)]

Thank you for reporting this to Ubuntu. Could you please provide an strace while Firefox is crashing?
https://wiki.ubuntu.com/Strace#Creating%20strace%20output

[JosephE (josephellengar)]

Not possible. The entire system locks up when it happens, unless there are
other log files that I could go into.

On Sun, Jun 7, 2009 at 2:24 PM, Micah Gersten <<email address hidden>
> wrote:

> Thank you for reporting this to Ubuntu. Could you please provide an strace
> while Firefox is crashing?
> https://wiki.ubuntu.com/Strace#Creating%20strace%20output
>
> ** Package changed: firefox (Ubuntu) => firefox-3.0 (Ubuntu)
>
> ** Changed in: firefox-3.0 (Ubuntu)
> Status: New => Incomplete
>
> --
> firefox freezes constantly
> https://bugs.launchpad.net/bugs/384353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox
>
> Using the latest release of firefox and a fully updated Jaunty install, I
> have found firefox to freeze so often that the system is unusable. It
> happened when Jaunty first came out so I downgraded to Ibex, but when I
> reupgraded to jaunty the problem remains. I have tried to use firefox in
> safe mode, with no plugins or addons, but the problem persists. I am using
> an hp dv6000 with 1gb ram, dual core AMD Turion TL-50 800 mhz processor, and
> the latest gnome version/kernel. The problem doesn't seem to intersect with
> any particular action, except that it happens more often when I just closed
> one page and another one is loading.
>

[Micah Gersten (micahg)]

Could you please start firefox with strace and when you reboot attach
the strace log?
Thanks.

RossH wrote:
> Not possible. The entire system locks up when it happens, unless there are
> other log files that I could go into.
>
> On Sun, Jun 7, 2009 at 2:24 PM, Micah Gersten <<email address hidden>
>
>> wrote:
>>
>
>
>> Thank you for reporting this to Ubuntu. Could you please provide an strace
>> while Firefox is crashing?
>> https://wiki.ubuntu.com/Strace#Creating%20strace%20output
>>
>> ** Package changed: firefox (Ubuntu) => firefox-3.0 (Ubuntu)
>>
>> ** Changed in: firefox-3.0 (Ubuntu)
>> Status: New => Incomplete
>>
>> --
>> firefox freezes constantly
>> https://bugs.launchpad.net/bugs/384353
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>> Status in “firefox-3.0” source package in Ubuntu: Incomplete
>>
>> Bug description:
>> Binary package hint: firefox
>>
>> Using the latest release of firefox and a fully updated Jaunty install, I
>> have found firefox to freeze so often that the system is unusable. It
>> happened when Jaunty first came out so I downgraded to Ibex, but when I
>> reupgraded to jaunty the problem remains. I have tried to use firefox in
>> safe mode, with no plugins or addons, but the problem persists. I am using
>> an hp dv6000 with 1gb ram, dual core AMD Turion TL-50 800 mhz processor, and
>> the latest gnome version/kernel. The problem doesn't seem to intersect with
>> any particular action, except that it happens more often when I just closed
>> one page and another one is loading.
>>
>>
>
>

[JosephE (josephellengar)]

Ok, here it is. This was made with firefox in safe mode.

On Sun, Jun 7, 2009 at 3:40 PM, Micah Gersten <<email address hidden>
> wrote:

> Could you please start firefox with strace and when you reboot attach
> the strace log?
> Thanks.
>
> RossH wrote:
> > Not possible. The entire system locks up when it happens, unless there
> are
> > other log files that I could go into.
> >
> > On Sun, Jun 7, 2009 at 2:24 PM, Micah Gersten <
> <email address hidden>
> >
> >> wrote:
> >>
> >
> >
> >> Thank you for reporting this to Ubuntu. Could you please provide an
> strace
> >> while Firefox is crashing?
> >> https://wiki.ubuntu.com/Strace#Creating%20strace%20output
> >>
> >> ** Package changed: firefox (Ubuntu) => firefox-3.0 (Ubuntu)
> >>
> >> ** Changed in: firefox-3.0 (Ubuntu)
> >> Status: New => Incomplete
> >>
> >> --
> >> firefox freezes constantly
> >> https://bugs.launchpad.net/bugs/384353
> >> You received this bug notification because you are a direct subscriber
> >> of the bug.
> >>
> >> Status in “firefox-3.0” source package in Ubuntu: Incomplete
> >>
> >> Bug description:
> >> Binary package hint: firefox
> >>
> >> Using the latest release of firefox and a fully updated Jaunty install,
> I
> >> have found firefox to freeze so often that the system is unusable. It
> >> happened when Jaunty first came out so I downgraded to Ibex, but when I
> >> reupgraded to jaunty the problem remains. I have tried to use firefox
> in
> >> safe mode, with no plugins or addons, but the problem persists. I am
> using
> >> an hp dv6000 with 1gb ram, dual core AMD Turion TL-50 800 mhz processor,
> and
> >> the latest gnome version/kernel. The problem doesn't seem to intersect
> with
> >> any particular action, except that it happens more often when I just
> closed
> >> one page and another one is loading.
> >>
> >>
> >
> >
>
> --
> firefox freezes constantly
> https://bugs.launchpad.net/bugs/384353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox
>
> Using the latest release of firefox and a fully updated Jaunty install, I
> have found firefox to freeze so often that the system is unusable. It
> happened when Jaunty first came out so I downgraded to Ibex, but when I
> reupgraded to jaunty the problem remains. I have tried to use firefox in
> safe mode, with no plugins or addons, but the problem persists. I am using
> an hp dv6000 with 1gb ram, dual core AMD Turion TL-50 800 mhz processor, and
> the latest gnome version/kernel. The problem doesn't seem to intersect with
> any particular action, except that it happens more often when I just closed
> one page and another one is loading.
>

[Micah Gersten (micahg)]

Your problem appears to be that you are trying to load 32 bit realplayer. Are you on a 64 bit system? Did you manually install realplayer on your system?

[JosephE (josephellengar)]

Oh, is that what elfclass means? I am on a 64 bit system but did not
manually install realplayer. I already removed realplayer but the problem
consisted. The new strace said something about the Canberra libs. I'll
post that new strace up here for you to look at later, once I'm on the right
computer.

On Wed, Jun 10, 2009 at 1:52 AM, Micah Gersten <
<email address hidden>> wrote:

> Your problem appears to be that you are trying to load 32 bit
> realplayer. Are you on a 64 bit system? Did you manually install
> realplayer on your system?
>
> --
> firefox freezes constantly
> https://bugs.launchpad.net/bugs/384353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox
>
> Using the latest release of firefox and a fully updated Jaunty install, I
> have found firefox to freeze so often that the system is unusable. It
> happened when Jaunty first came out so I downgraded to Ibex, but when I
> reupgraded to jaunty the problem remains. I have tried to use firefox in
> safe mode, with no plugins or addons, but the problem persists. I am using
> an hp dv6000 with 1gb ram, dual core AMD Turion TL-50 800 mhz processor, and
> the latest gnome version/kernel. The problem doesn't seem to intersect with
> any particular action, except that it happens more often when I just closed
> one page and another one is loading.
>
> Update: the same thing happens using a number of other browsers including
> Midori, Epiphany, Galeon
>

[Micah Gersten (micahg)]

I have these some remnant files from my realplayer install which point to a similar place as yours, please run:
locate nphelix
remove any files in:
/usr/lib/firefox/plugins
/usr/lib/mozilla/plugins
/usr/lib/mozilla-firefox/plugins

[JosephE (josephellengar)]

OK, did that. Here's a new strace of another crash.

[Micah Gersten (micahg)]

You can try:
sudo apt-get --reinstall install libcanberra-gtk-module

[JosephE (josephellengar)]

I already tried that. No difference.

On Thu, Jun 11, 2009 at 1:01 AM, Micah Gersten <
<email address hidden>> wrote:

> You can try:
> sudo apt-get --reinstall install libcanberra-gtk-module
>
> --
> firefox freezes constantly
> https://bugs.launchpad.net/bugs/384353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox-3.0” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox
>
> Using the latest release of firefox and a fully updated Jaunty install, I
> have found firefox to freeze so often that the system is unusable. It
> happened when Jaunty first came out so I downgraded to Ibex, but when I
> reupgraded to jaunty the problem remains. I have tried to use firefox in
> safe mode, with no plugins or addons, but the problem persists. I am using
> an hp dv6000 with 1gb ram, dual core AMD Turion TL-50 800 mhz processor, and
> the latest gnome version/kernel. The problem doesn't seem to intersect with
> any particular action, except that it happens more often when I just closed
> one page and another one is loading.
>
> Update: the same thing happens using a number of other browsers including
> Midori, Epiphany, Galeon
>

[Micah Gersten (micahg)]

There was a new version of Firefox 3 that was just released. Could you please try it and let us know if that solves the problem?
Thanks.

[Launchpad Janitor (janitor)]

[Expired for firefox-3.0 (Ubuntu) because there has been no activity for 60 days.]