ubiquity crashed with InstallStepError in configure_bootloader()

Bug #379980 reported by Akash G
62
This bug affects 12 people
Affects Status Importance Assigned to Milestone
grub-installer (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

The summary said it all.

At about 96 % of installation-completion, the installer crashed. This is the third successive time I'm facing this problem...

Kindly fix it.

Thank you,
Akash Yakovsky

ProblemType: Crash
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/lib/ubiquity/bin/ubiquity
InterpreterPath: /usr/bin/python2.6
MediaBuild: Ubuntu 9.04 "Jaunty Jackalope" - Release i386 (20090420.1)
Package: ubiquity 1.12.12
ProcAttrCurrent: unconfined
ProcCmdline: /usr/bin/python /usr/lib/ubiquity/bin/ubiquity gtk_ui
ProcEnviron: Error: [Errno 13] Permission denied: '/proc/5648/environ'
PythonArgs: ['/usr/lib/ubiquity/bin/ubiquity', 'gtk_ui']
SourcePackage: ubiquity
Title: ubiquity crashed with InstallStepError in configure_bootloader()
Uname: Linux 2.6.28-11-generic i686
UserGroups:

Revision history for this message
Akash G (akash-yak) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Marc Deslauriers (mdeslaur) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

security vulnerability: yes → no
visibility: private → public
Revision history for this message
Akash G (akash-yak) wrote : Re: [Bug 379980] Re: ubiquity crashed with InstallStepError in configure_bootloader()

Thank you, sir, for your mail.

In addition to the clarification you gave, I need to know if somehow I could
proceed to install Ubuntu on my system despite the crashing of Ubiquity at
the fag end of the installation process. Yesterday I tried for the fourth
time, and Ubiquity crashed again...

Thank you.

Sincerely,
-- Akash.

On Wed, May 27, 2009 at 1:14 PM, Marc Deslauriers <
<email address hidden>> wrote:

> Thanks for taking the time to report this bug and helping to make Ubuntu
> better. We appreciate the difficulties you are facing, but this appears
> to be a "regular" (non-security) bug. I have unmarked it as a security
> issue since this bug does not show evidence of allowing attackers to
> cross privilege boundaries nor directly cause loss of data/privacy.
> Please feel free to report any other bugs you may find.
>
> ** Visibility changed to: Public
>
> ** This bug is no longer flagged as a security vulnerability
>
> --
> ubiquity crashed with InstallStepError in configure_bootloader()
> https://bugs.launchpad.net/bugs/379980
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
ginnis (innisg) wrote :

I can't tell if my problem is slightly different. I am using wubi to add Karmic to Windows 7. The wubi install appears to run normally. The reboot into Ubuntu appears normal, except that after it crashes about 96% of the way through it launches a version of Ubuntu that tries to reinstall itself after every reboot. It appears there might be some residual of an earlier install attempt on the system that is confusing things, but I can't find it.

Revision history for this message
ginnis (innisg) wrote :

Thjis information might help: the Windows 7 Disk Management tool and GParted show completely different partitions!
Windows:
System NTFS 199 MB
C: NTFS 450.09 GB
Recovery (D:) NTFS 15.37 GB
HP_Tools Fat32 103 MB

Note that I can't resize C: and add another partition because there are already 4 present. Otherwise I would just do a dual-boot installation.

GParted shows:
sda1 992.50 KB unknown
sda2 199 MB NTFS (clearly "System")
sda3 450.09 GB NTFS Recovery ("C:" renamed to "Recovery"?)
sda4 15.47 GB unknown HP_Tools ("D:" and "HP_Tools" together renamed to "HP_Tools"?)

so possibly wubi gets confused because it can't find C:? I have no idea why this could happen or how to fix it. I don't have the system disks for System 7 (this is a brand-new machine) so I can't just erase the disk and start over.

I need both true Microsoft Office and Ubuntu on the same machine, so any ideas would help. I have done this on other machines using WinXP with no problem.

Revision history for this message
cesarespcab (cesarespcab) wrote :

Hello. I found this problem when i installed ubuntu 9.10, just in my home pc, but not in my work pc (both are very similar). At home my solution was install ubuntu without grub (select this option in the last installation step), and after installation finished i install grub2 from ubuntu live cd. This works for me.
I have windows xp, ubuntu 9.04 and ubuntu 9.10 in a intel core 2 duo, 2Mb RAM

tags: added: grubinstaller-failure-1
Changed in grub-installer (Ubuntu):
status: New → Confirmed
affects: ubiquity (Ubuntu) → grub-installer (Ubuntu)
Changed in grub-installer (Ubuntu):
status: New → Confirmed
tags: added: grubinstaller-failure
removed: grubinstaller-failure-1
Revision history for this message
Phillip Susi (psusi) wrote :

Closing since 9.04 is no longer supported.

Changed in grub-installer (Ubuntu):
status: Confirmed → Invalid
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