HP Pavilion DV4 1220us - when resuming from suspension, laptop keyboard and mouse (touch pad) don't work

[Jon]

I've seen this bug, but not for my model, so I thought to add another bug.

Running off battery, I close the lid of the laptop and when resuming from the suspension, keyboard and mouse don't work.

Ubuntu 9.04
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 3128 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xd2500000 irq 16'
   Mixer name : 'IDT 92HD71B7X'
   Components : 'HDA:111d76b2,103c361f,00100302 HDA:11c11040,103c137e,00100200'
   Controls : 17
   Simple ctrls : 11
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd2410000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [off]
DistroRelease: Ubuntu 10.04
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100322)
MachineType: Hewlett-Packard HP Pavilion dv4 Notebook PC
Package: linux (not installed)
ProcCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- BOOT_IMAGE=/casper/vmlinuz
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
Regression: No
RelatedPackageVersions: linux-firmware 1.33
Reproducible: Yes
RfKill:

Tags: lucid needs-upstream-testing
TestedUpstream: No
Uname: Linux 2.6.32-16-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 12/07/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.54
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 30FB
dmi.board.vendor: Compal
dmi.board.version: 01.A5
dmi.chassis.type: 10
dmi.chassis.vendor: Compal
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.54:bd12/07/2009:svnHewlett-Packard:pnHPPaviliondv4NotebookPC:pvr1:rvnCompal:rn30FB:rvr01.A5:cvnCompal:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv4 Notebook PC
dmi.product.version: 1
dmi.sys.vendor: Hewlett-Packard

[Chris Jones (cmsj)]

I'm seeing something similar on an hp Pavillion DV5-1213, but it's not necessarily the exact same bug. Do you have an external keyboard you could connect after resume to be able to run:

apport-collect 377260

This will collect various hardware information which can be attached to this bug.

[Jeremy Foshee (jeremyfoshee)]

Hi Jon,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 377260

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Jon (t-tim-timmy)]

I'm not interested in installing Ubuntu on my laptop right now. Can I do all
those things through a boot session?

On Sun, Mar 14, 2010 at 6:43 AM, Jeremy Foshee
<email address hidden>wrote:

> Hi Jon,
>
> This bug was reported a while ago and there hasn't been any activity in
> it recently. We were wondering if this is still an issue? Can you try
> with the latest development release of Ubuntu? ISO CD images are
> available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a
> Terminal (Applications->Accessories->Terminal). It will automatically
> gather and attach updated debug information to this report.
>
> apport-collect -p linux 377260
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> HP Pavilion DV4 1220us - when resuming from suspension, laptop keyboard and
> mouse (touch pad) don't work
> https://bugs.launchpad.net/bugs/377260
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Jeremy Foshee (jeremyfoshee)]

Jon,
    You should be able to test it with a daily live image located at: http://cdimage.ubuntu.com/daily-live/current/ These work the same as a live CD image with no impact to your machine.

Thanks!

~JFo

[Jon (t-tim-timmy)]

Hey

I used today's image and used Fedora's LiveUSB creator to boot using my USB
stick (didn't burn), on the same HP pavilion DV4.

Results:

   - Manually sleeping using the Power->Sleep option and resuming: keyboard
   and mouse pad functional but mouse cursor is invisible. Hovering with the
   mouse over certain areas shows tooltips.
   After 20-30 seconds mouse cursor reappears.
   - Sleeping by closing laptop lid: Same results, only mouse cursor did not
   reappear this time, and I had to reboot.

Hope this helps...

On Sun, Mar 14, 2010 at 2:31 PM, Jeremy Foshee
<email address hidden>wrote:

> Jon,
> You should be able to test it with a daily live image located at:
> http://cdimage.ubuntu.com/daily-live/current/ These work the same as a
> live CD image with no impact to your machine.
>
> Thanks!
>
> ~JFo
>
> --
> HP Pavilion DV4 1220us - when resuming from suspension, laptop keyboard and
> mouse (touch pad) don't work
> https://bugs.launchpad.net/bugs/377260
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Jon (t-tim-timmy)]

Whoops, I just saw you asked to add a bunch of logs.

Will do, more to come

On Mon, Mar 22, 2010 at 10:37 PM, Jonathan Carse
<email address hidden>wrote:

> Hey
>
> I used today's image and used Fedora's LiveUSB creator to boot using my USB
> stick (didn't burn), on the same HP pavilion DV4.
>
> Results:
>
> - Manually sleeping using the Power->Sleep option and resuming:
> keyboard and mouse pad functional but mouse cursor is invisible. Hovering
> with the mouse over certain areas shows tooltips.
> After 20-30 seconds mouse cursor reappears.
> - Sleeping by closing laptop lid: Same results, only mouse cursor did
> not reappear this time, and I had to reboot.
>
> Hope this helps...
>
>
>
> On Sun, Mar 14, 2010 at 2:31 PM, Jeremy Foshee <
> <email address hidden>> wrote:
>
>> Jon,
>> You should be able to test it with a daily live image located at:
>> http://cdimage.ubuntu.com/daily-live/current/ These work the same as a
>> live CD image with no impact to your machine.
>>
>> Thanks!
>>
>> ~JFo
>>
>> --
>> HP Pavilion DV4 1220us - when resuming from suspension, laptop keyboard
>> and mouse (touch pad) don't work
>> https://bugs.launchpad.net/bugs/377260
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>
>

[Jon (t-tim-timmy)]

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[Jon (t-tim-timmy)]

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[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]