evolution email program does not retain password

Bug #374703 reported by arizray
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

I have the program set up to check for email every 10 minutes. Automatic checking fails and displays a dialog box asking for the password even though the save password box is checked.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/evolution
Package: evolution 2.26.1-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.28-11-generic i686

Revision history for this message
arizray (arizray) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?
 * What account type do you use?

 This will help us to find and resolve the problem.

Changed in evolution (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
arizray (arizray) wrote : Re: [Bug 374703] Re: evolution email program does not retain password

It is reproducible.

After some time period it appears that the saved password expires. If I fill in the password again it will check for new email for a while.

When I set up the pop account I added the password and checked the "save password" box.

----- Original Message -----
From: "Sebastien Bacher" <email address hidden>
To: <email address hidden>
Sent: Monday, May 11, 2009 2:18:35 AM GMT -07:00 U.S. Mountain Time (Arizona)
Subject: [Bug 374703] Re: evolution email program does not retain password

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?
* What account type do you use?

This will help us to find and resolve the problem.

** Changed in: evolution (Ubuntu)
Importance: Undecided => Low

** Changed in: evolution (Ubuntu)
Status: New => Incomplete

** Changed in: evolution (Ubuntu)
Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)

--
evolution email program does not retain password
https://bugs.launchpad.net/bugs/374703
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Status in “evolution” source package in Ubuntu: Incomplete

Bug description:
Binary package hint: evolution

I have the program set up to check for email every 10 minutes. Automatic checking fails and displays a dialog box asking for the password even though the save password box is checked.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/evolution
Package: evolution 2.26.1-0ubuntu1
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.28-11-generic i686

Revision history for this message
Sebastien Bacher (seb128) wrote :

do you still get this issue?

Revision history for this message
Eemil Lagerspetz (eemil-lagerspetz) wrote :

I have this issue on Lucid, and have had it for as long as I have used evolution.
It seems to me that this is not caused by evolution forgetting the password,
but rather by the occasional inability to reach the email server. If you connect to the server every 10 minutes for a day or two, sometimes the connection fails. In this case, evolution should know that the disconnect was not caused by failed authentication, but by failed network connection. I believe evolution assumes the password was wrong and asks it again.

Furthermore, if you click cancel to this unnecessary password prompt, evolution does forget the password; it will ask the password next time you try to manually connect to the email box. A more correct behaviour in my opinion would be to interpret the cancel as the user aborting the connection attempt, not removing the saved password.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for the report, it has been some time without any response or feedback in this bug report and we are wondering if this is still an issue for you with the latest release of Ubuntu the Natty Narwhal, May you please test with that version and comment back if you're still having or not the issue? Please have a look at http://www.ubuntu.com/download to know how to install that version.Thanks in advance.

Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

bug from 2009. Version not more supported.
change status to invalid.

Changed in evolution (Ubuntu):
status: Incomplete → Invalid
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