Gateway IP is not saved while providing manual ip to laptop in ubuntu 9.04 - 10.04

Bug #374022 reported by Atul Rohatgi
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
network-manager-applet (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I am trying to hook up my laptop to my office network and trying to give manual IP as 172.17.0.28 ( this is my network range in office ) subnet mask is 255.255.0.0 and gateway is 172.17.0.254 and when click on ok button and check again for ip settings then gateway is coming as 0.0.0.0.
The office network is windows 2003 server network on 64 bit while ubuntu is on my laptop 32 bit mode.

Please help

Atul Rohatgi

summary: - Gateway IP is not saved while prviding manual ip to laptop in ubutnu
+ Gateway IP is not saved while providing manual ip to laptop in ubuntu
+ 9.04
Revision history for this message
Vladimir Osintsev (osintsev) wrote : Re: Gateway IP is not saved while providing manual ip to laptop in ubuntu 9.04

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures . If you use NetworkManger to setup your network settings (it is not clear from your description) please read https://wiki.ubuntu.com/DebuggingNetworkManager . As for the definition of the problem is well to see the output of `ifconfig -a` and `netstat -rn` commands.

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
amaro (amaro-ugr) wrote :

I have exactly the same problem with Ubuntu 9.04 desktop.
When configuring the cable LAN with networkmanager, after selecting the card and
adding the IP and Mask numbers, the Gateway number is not saved.
Instead it is always set to 0.0.0.0

Any idea?
Thanks

Revision history for this message
Dragon (firedragon) wrote :

This bug also exists in 10.04

It seems that network manager (nm-connection-editor) does not save the gateway IP unless you click onto one of the other settings (such as subnet mask) before hitting apply.

Dragon (firedragon)
Changed in ubuntu:
status: Incomplete → New
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.
Is this bug reproducible with the latest Lucid packages ?
Thanks in advance.

Changed in ubuntu:
status: New → Incomplete
affects: ubuntu → network-manager-applet (Ubuntu)
summary: Gateway IP is not saved while providing manual ip to laptop in ubuntu
- 9.04
+ 9.04 - 10.04
Revision history for this message
Dragon (firedragon) wrote :

I can confirm this is still Present on Lucid, I performed a full software update prior to retesting so all packages should be current.

When setting the Static IP in network-manager-applet it still fails to save the gateway unless you click on either the Ip address or subnet mask fields prior to hitting apply.

Network Manager Applet version shows as 0.8

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

@ Dragon
Thanks for the reply.
can you please run in a terminal
apport-collect -p network-manager-gnome 374022
:)Fabio

Revision history for this message
Dragon (firedragon) wrote : apport information

Architecture: i386
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 10.04
Gconf:

IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
IpRoute:
 192.168.6.0/24 dev eth0 proto kernel scope link src 192.168.6.92 metric 1
 169.254.0.0/16 dev eth0 scope link metric 1000
 default via 192.168.6.1 dev eth0 proto static
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Keyfiles: Error: [Errno 2] No such file or directory
Package: network-manager-gnome 0.8-0ubuntu3
PackageArchitecture: i386
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
RfKill:

Tags: lucid
Uname: Linux 2.6.32-24-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

tags: added: apport-collected
Revision history for this message
Dragon (firedragon) wrote : Dependencies.txt

apport information

Revision history for this message
Dragon (firedragon) wrote : IpAddr.txt

apport information

Revision history for this message
Dragon (firedragon) wrote : NetDevice.eth0.txt

apport information

Revision history for this message
Dragon (firedragon) wrote : NetDevice.lo.txt

apport information

Revision history for this message
Dragon (firedragon) wrote : PciNetwork.txt

apport information

Revision history for this message
Dragon (firedragon) wrote : WifiSyslog.txt

apport information

Revision history for this message
Dragon (firedragon) wrote : nm-system-settings.conf.txt

apport information

Revision history for this message
Dragon (firedragon) wrote :

Network was set to dynamic when I ran that

I'll change it to static and re-run

Revision history for this message
Dragon (firedragon) wrote : apport information

Architecture: i386
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 10.04
Gconf:

IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
IpRoute:
 192.168.6.0/24 dev eth0 proto kernel scope link src 192.168.6.92 metric 1
 169.254.0.0/16 dev eth0 scope link metric 1000
 default via 192.168.6.1 dev eth0 proto static
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Keyfiles: Error: [Errno 2] No such file or directory
Package: network-manager-gnome 0.8-0ubuntu3
PackageArchitecture: i386
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
RfKill:

Tags: lucid
Uname: Linux 2.6.32-24-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Dragon (firedragon) wrote : Dependencies.txt

apport information

Revision history for this message
Dragon (firedragon) wrote : IpAddr.txt

apport information

Revision history for this message
Dragon (firedragon) wrote : NetDevice.eth0.txt

apport information

Revision history for this message
Dragon (firedragon) wrote : NetDevice.lo.txt

apport information

Revision history for this message
Dragon (firedragon) wrote : PciNetwork.txt

apport information

Revision history for this message
Dragon (firedragon) wrote : WifiSyslog.txt

apport information

Revision history for this message
Dragon (firedragon) wrote : nm-system-settings.conf.txt

apport information

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Thanks for the reply
I change the status to confirmed
:)Fabio

Changed in network-manager-applet (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in network-manager-applet (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for network-manager-applet (Ubuntu) because there has been no activity for 60 days.]

Changed in network-manager-applet (Ubuntu):
status: Incomplete → Expired
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