No sound in Ubuntu 9.04

Bug #368427 reported by turlinux
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Alsa utilities
New
Unknown
linux (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

lspci
00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 01)
00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (rev 01)
00:1c.2 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 (rev 01)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 (rev 01)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 (rev 01)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 01)
02:01.0 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev b4)
02:01.1 FireWire (IEEE 1394): Ricoh Co Ltd R5C552 IEEE 1394 Controller (rev 09)
02:01.2 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 18)
09:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5752 Gigabit Ethernet PCI Express (rev 02)
0c:00.0 Network controller: Broadcom Corporation BCM4311 802.11b/g WLAN (rev 01)

pkill pulseaudio; sleep 2; pulseaudio -vv
I: caps.c: Limited capabilities successfully to CAP_SYS_NICE.
I: caps.c: Dropping root privileges.
I: caps.c: Limited capabilities successfully to CAP_SYS_NICE.
D: main.c: Started as real root: no, suid root: yes
I: main.c: PolicyKit refuses acquire-high-priority privilege.
N: main.c: Called SUID root and real-time and/or high-priority scheduling was requested in the configuration. However, we lack the necessary privileges:
N: main.c: We are not in group 'pulse-rt', PolicyKit refuse to grant us the requested privileges and we have no increase RLIMIT_NICE/RLIMIT_RTPRIO resource limits.
N: main.c: For enabling real-time/high-priority scheduling please acquire the appropriate PolicyKit privileges, or become a member of 'pulse-rt', or increase the RLIMIT_NICE/RLIMIT_RTPRIO resource limits for this user.
I: main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
I: main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted
D: main.c: Can realtime: no, can high-priority: no
D: main.c: Can realtime: no, can high-priority: no
I: main.c: This is PulseAudio 0.9.14
D: main.c: Compilation host: i486-pc-linux-gnu
D: main.c: Compilation CFLAGS: -g -O2 -g -Wall -O3 -Wall -W -Wextra -pedantic -pipe -Wno-long-long -Wvla -Wno-overlength-strings -Wconversion -Wundef -Wformat -Wlogical-op -Wpacked -Wformat-security -Wmissing-include-dirs -Wformat-nonliteral -Wold-style-definition -Wdeclaration-after-statement -Wfloat-equal -Wmissing-declarations -Wmissing-prototypes -Wstrict-prototypes -Wredundant-decls -Wmissing-noreturn -Wshadow -Wendif-labels -Wpointer-arith -Wcast-align -Wwrite-strings -Wno-unused-parameter -ffast-math
D: main.c: Running on host: Linux i686 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009
I: main.c: Page size is 4096 bytes
D: main.c: Compiled with Valgrind support: no
D: main.c: Running in valgrind mode: no
D: main.c: Optimized build: yes
I: main.c: Machine ID is 34f278dd835f181a15749abb49edbe0d.
I: main.c: Using runtime directory /home/andrea/.pulse/34f278dd835f181a15749abb49edbe0d:runtime.
I: main.c: Using state directory /home/andrea/.pulse.
I: main.c: Running in system mode: no
I: main.c: Fresh high-resolution timers available! Bon appetit!
D: memblock.c: Using shared memory pool with 1024 slots of size 64.0 KiB each, total size is 64.0 MiB, maximum usable slot size is 65496
D: cli-command.c: Checking for existance of '/usr/lib/pulse-0.9/modules/module-gconf.so': success
I: module.c: Loaded "module-gconf" (index: #0; argument: "").
I: module.c: Loaded "module-suspend-on-idle" (index: #1; argument: "").
I: module-device-restore.c: Sucessfully opened database file '/home/andrea/.pulse/34f278dd835f181a15749abb49edbe0d:device-volumes.i486-pc-linux-gnu.gdbm'.
I: module.c: Loaded "module-device-restore" (index: #2; argument: "").
I: module-stream-restore.c: Sucessfully opened database file '/home/andrea/.pulse/34f278dd835f181a15749abb49edbe0d:stream-volumes.i486-pc-linux-gnu.gdbm'.
I: module.c: Loaded "module-stream-restore" (index: #3; argument: "").
D: cli-command.c: Checking for existance of '/usr/lib/pulse-0.9/modules/module-hal-detect.so': success
I: module-hal-detect.c: Trying capability alsa
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/computer_alsa_sequencer
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/computer_alsa_timer
D: module-hal-detect.c: Loading module-alsa-source with arguments 'device_id=0 source_name=alsa_input.pci_8086_27d8_sound_card_0_alsa_capture_0 tsched=0'
D: alsa-util.c: Trying front:0 with SND_PCM_NO_AUTO_FORMAT ...
I: module-alsa-source.c: Successfully opened device front:0.
I: module-alsa-source.c: Successfully enabled mmap() mode.
I: (alsa-lib)control.c: Invalid CTL front:0
I: alsa-util.c: Unable to attach to mixer front:0: No such file or directory
I: alsa-util.c: Successfully attached to mixer 'hw:0'
I: alsa-util.c: Using mixer control "Capture".
I: module-device-restore.c: Restoring volume for source alsa_input.pci_8086_27d8_sound_card_0_alsa_capture_0.
I: module-device-restore.c: Restoring mute state for source alsa_input.pci_8086_27d8_sound_card_0_alsa_capture_0.
I: source.c: Created source 0 "alsa_input.pci_8086_27d8_sound_card_0_alsa_capture_0" with sample spec s16le 2ch 44100Hz and channel map front-left,front-right
I: module-alsa-source.c: Using 8 fragments of size 1792 bytes, buffer time is 81.27ms
D: module-alsa-source.c: hwbuf_unused=0
D: module-alsa-source.c: setting avail_min=1
I: module-alsa-source.c: Volume ranges from 0 to 15.
I: module-alsa-source.c: Volume ranges from 0.00 dB to 22.50 dB.
I: alsa-util.c: All 2 channels can be mapped to mixer channels.
I: module-alsa-source.c: Using hardware volume control. Hardware dB scale supported.
D: alsa-util.c: snd_pcm_dump():
D: alsa-util.c: Soft volume PCM
D: alsa-util.c: Control: PCM Playback Volume
D: alsa-util.c: min_dB: -51
D: alsa-util.c: max_dB: 0
D: alsa-util.c: resolution: 256
D: alsa-util.c: Its setup is:
D: alsa-util.c: stream : CAPTURE
D: alsa-util.c: access : MMAP_INTERLEAVED
D: alsa-util.c: format : S16_LE
D: alsa-util.c: subformat : STD
D: alsa-util.c: channels : 2
D: alsa-util.c: rate : 44100
D: alsa-util.c: exact rate : 44100 (44100/1)
D: alsa-util.c: msbits : 16
D: alsa-util.c: buffer_size : 3584
D: alsa-util.c: period_size : 448
D: alsa-util.c: period_time : 10158
D: alsa-util.c: tstamp_mode : ENABLE
D: alsa-util.c: period_step : 1
D: alsa-util.c: avail_min : 448
D: alsa-util.c: period_event : 0
D: alsa-util.c: start_threshold : -1
D: alsa-util.c: stop_threshold : 1879048192
D: alsa-util.c: silence_threshold: 0
D: alsa-util.c: silence_size : 0
D: alsa-util.c: boundary : 1879048192
D: alsa-util.c: Slave: Hardware PCM card 0 'HDA Intel' device 0 subdevice 0
D: alsa-util.c: Its setup is:
D: alsa-util.c: stream : CAPTURE
D: alsa-util.c: access : MMAP_INTERLEAVED
D: alsa-util.c: format : S16_LE
D: alsa-util.c: subformat : STD
D: alsa-util.c: channels : 2
D: alsa-util.c: rate : 44100
D: alsa-util.c: exact rate : 44100 (44100/1)
D: alsa-util.c: msbits : 16
D: alsa-util.c: buffer_size : 3584
D: alsa-util.c: period_size : 448
D: alsa-util.c: period_time : 10158
D: alsa-util.c: tstamp_mode : ENABLE
D: alsa-util.c: period_step : 1
D: alsa-util.c: avail_min : 448
D: alsa-util.c: period_event : 0
D: alsa-util.c: start_thresh
D: module-alsa-source.c: Thread starting up
D: module-alsa-source.c: Requested volume: 0: 0% 1: 0%
D: module-alsa-source.c: Got hardware volume: 0: 62% 1: 62%
D: rtpoll.c: Acquired POSIX realtime signal SIGRTMIN+29
D: module-alsa-source.c: Calculated software volume: 0: 37% 1: 37%
D: module-suspend-on-idle.c: Source alsa_input.pci_8086_27d8_sound_card_0_alsa_capture_0 becomes idle.
I: module.c: Loaded "module-alsa-source" (index: #4; argument: "device_id=0 source_name=alsa_input.pci_8086_27d8_sound_card_0_alsa_capture_0 tsched=0").
D: module-hal-detect.c: Loading module-alsa-sink with arguments 'device_id=0 sink_name=alsa_output.pci_8086_27d8_sound_card_0_alsa_playback_0 tsched=0'
D: alsa-util.c: Trying front:0 with SND_PCM_NO_AUTO_FORMAT ...
I: (alsa-lib)pcm_hw.c: open /dev/snd/pcmC0D0p failed
I: alsa-util.c: Couldn't open PCM device front:0: Device or resource busy
D: alsa-util.c: Trying surround40:0 with SND_PCM_NO_AUTO_FORMAT ...
I: (alsa-lib)pcm_hw.c: open /dev/snd/pcmC0D0p failed
I: alsa-util.c: Couldn't open PCM device surround40:0: Device or resource busy
D: alsa-util.c: Trying surround41:0 with SND_PCM_NO_AUTO_FORMAT ...
I: (alsa-lib)pcm_hw.c: open /dev/snd/pcmC0D0p failed
I: alsa-util.c: Couldn't open PCM device surround41:0: Device or resource busy
D: alsa-util.c: Trying surround50:0 with SND_PCM_NO_AUTO_FORMAT ...
I: (alsa-lib)pcm_hw.c: open /dev/snd/pcmC0D0p failed
I: alsa-util.c: Couldn't open PCM device surround50:0: Device or resource busy
D: alsa-util.c: Trying surround51:0 with SND_PCM_NO_AUTO_FORMAT ...
I: (alsa-lib)pcm_hw.c: open /dev/snd/pcmC0D0p failed
I: alsa-util.c: Couldn't open PCM device surround51:0: Device or resource busy
D: alsa-util.c: Trying surround71:0 with SND_PCM_NO_AUTO_FORMAT ...
I: (alsa-lib)pcm_hw.c: open /dev/snd/pcmC0D0p failed
I: alsa-util.c: Couldn't open PCM device surround71:0: Device or resource busy
D: alsa-util.c: Trying hw:0 as last resort...
D: alsa-util.c: Trying hw:0 with SND_PCM_NO_AUTO_FORMAT ...
I: (alsa-lib)pcm_hw.c: open /dev/snd/pcmC0D0p failed
E: alsa-util.c: Error opening PCM device hw:0: Device or resource busy
E: module.c: Failed to load module "module-alsa-sink" (argument: "device_id=0 sink_name=alsa_output.pci_8086_27d8_sound_card_0_alsa_playback_0 tsched=0"): initialization failed.
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/pci_8086_27d8_sound_card_0_alsa_playback_0
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/pci_8086_27d8_sound_card_0_alsa_control__1
I: module-hal-detect.c: Loaded 1 modules.
I: module.c: Loaded "module-hal-detect" (index: #5; argument: "tsched=0").
D: cli-command.c: Checking for existance of '/usr/lib/pulse-0.9/modules/module-esound-protocol-unix.so': success
I: module.c: Loaded "module-esound-protocol-unix" (index: #6; argument: "").
I: module.c: Loaded "module-native-protocol-unix" (index: #7; argument: "").
I: module-default-device-restore.c: Saved default sink 'auto_null' not existant, not restoring default sink setting.
I: module-default-device-restore.c: Restored default source 'alsa_input.pci_8086_27d8_sound_card_0_alsa_capture_0'.
I: module.c: Loaded "module-default-device-restore" (index: #8; argument: "").
I: module.c: Loaded "module-rescue-streams" (index: #9; argument: "").
D: module-always-sink.c: Autoloading null-sink as no other sinks detected.
I: module-device-restore.c: Restoring volume for sink auto_null.
I: module-device-restore.c: Restoring mute state for sink auto_null.
I: sink.c: Created sink 0 "auto_null" with sample spec s16le 2ch 44100Hz and channel map front-left,front-right
I: module-device-restore.c: Restoring volume for source auto_null.monitor.
I: module-device-restore.c: Restoring mute state for source auto_null.monitor.
I: source.c: Created source 1 "auto_null.monitor" with sample spec s16le 2ch 44100Hz and channel map front-left,front-right
D: module-null-sink.c: Thread starting up
D: rtpoll.c: Acquired POSIX realtime signal SIGRTMIN+28
D: module-suspend-on-idle.c: Source auto_null.monitor becomes idle.
D: module-suspend-on-idle.c: Sink auto_null becomes idle.
I: module.c: Loaded "module-null-sink" (index: #10; argument: "sink_name=auto_null").
I: module.c: Loaded "module-always-sink" (index: #11; argument: "").
I: client.c: Created 0 "ConsoleKit Session /org/freedesktop/ConsoleKit/Session1"
D: module-console-kit.c: Added new session /org/freedesktop/ConsoleKit/Session1
I: module.c: Loaded "module-console-kit" (index: #12; argument: "").
I: module.c: Loaded "module-position-event-sounds" (index: #13; argument: "").
I: main.c: Daemon startup complete.
D: module-hal-detect.c: dbus: interface=org.freedesktop.DBus, path=/org/freedesktop/DBus, member=NameAcquired
D: module-console-kit.c: dbus: interface=org.freedesktop.DBus, path=/org/freedesktop/DBus, member=NameAcquired
I: module-suspend-on-idle.c: Source alsa_input.pci_8086_27d8_sound_card_0_alsa_capture_0 idle for too long, suspending ...
I: module-alsa-source.c: Device suspended...
I: module-suspend-on-idle.c: Source auto_null.monitor idle for too long, suspending ...
I: module-suspend-on-idle.c: Sink auto_null idle for too long, suspending ...
D: module-hal-detect.c: dbus: interface=org.freedesktop.Hal.Device, path=/org/freedesktop/Hal/devices/computer_power_supply_battery_BAT0, member=PropertyModified
D: module-console-kit.c: dbus: interface=org.freedesktop.Hal.Device, path=/org/freedesktop/Hal/devices/computer_power_supply_battery_BAT0, member=PropertyModified

Revision history for this message
Victoria Wilson (mail-vwilson) wrote :
Download full text (14.2 KiB)

No sound following upgrade to 9.0.4 here, too. PulseAudio Volume Control shows system thinks it's playing sound.

$ lspci

00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
00:01.0 PCI bridge: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port (rev 07)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.3 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
01:00.0 VGA compatible controller: nVidia Corporation GeForce 9300M GS (rev a1)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
03:00.0 Network controller: Intel Corporation PRO/Wireless 5100 AGN [Shiloh] Network Connection

$ pkill pulseaudio; sleep 2; pulseaudio -vv

I: caps.c: Limited capabilities successfully to CAP_SYS_NICE.
I: caps.c: Dropping root privileges.
I: caps.c: Limited capabilities successfully to CAP_SYS_NICE.
D: main.c: Started as real root: no, suid root: yes
I: main.c: We're in the group 'pulse-rt', allowing high-priority scheduling.
I: main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
I: main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted
I: core-util.c: Successfully gained nice level -11.
D: main.c: Can realtime: yes, can high-priority: yes
I: main.c: Giving up CAP_NICE
D: main.c: Can realtime: no, can high-priority: no
I: main.c: This is PulseAudio 0.9.14
D: main.c: Compilation host: x86_64-pc-linux-gnu
D: main.c: Compilation CFLAGS: -g -O2 -g -Wall -O3 -Wall -W -Wextra -pedantic -pipe -Wno-long-long -Wvla -Wno-overlength-strings -Wconversion -Wundef -Wformat -Wlogical-op -Wpacked -Wformat-security -Wmissing-include-dirs -Wformat-nonliteral -Wold-style-definition -Wdeclaration-after-statement -Wfloat-equal -Wmissing-declarations -Wmissing-prototypes -Wstrict-prototypes -Wredundant-decls -Wmissing...

Revision history for this message
Victoria Wilson (mail-vwilson) wrote :

Testing according to instructions in this forum thread suggest the problem is with ALSA and not PulseAudio...

http://ubuntuforums.org/showthread.php?p=7171670#post7171670

ap (apeee)
affects: ubuntu → linux (Ubuntu)
Revision history for this message
turlinux (andrea-turli) wrote :

Doesn't work for me. Any idea?
Thank you

Revision history for this message
Victoria Wilson (mail-vwilson) wrote :

Alsa debugging info here: http://www.alsa-project.org/db/?f=2fe42dc572fff9e05357dc5a48adfa250ee81d07

(turlinux - you may wish to capture some alsa debugging info as well, instructions are here: https://wiki.ubuntu.com/DebuggingSoundProblems)

Revision history for this message
Victoria Wilson (mail-vwilson) wrote :

I've now worked through the instructions here too: http://ubuntuforums.org/showthread.php?t=205449

Have recompiled my Alsa drivers successfully but "sudo modprobe snd-" still returns no results:

$ sudo modprobe snd-
FATAL: Module snd_ not found.

Revision history for this message
Craig73 (funrun73) wrote :

Do you get any sound at all? I get the drum sounds at the login screen, and crackly sound playing the login music, and then no more sound after that. The only way I can get sound is to set my playback devices to OSS and that only partially works. So Alsa is failing on my system.

This error stands out to me as it is on my system as well

E: alsa-util.c: Error opening PCM device hw:0: Device or resource busy

Revision history for this message
Craig73 (funrun73) wrote :

OK - so I created a second account on my system, and logged into it, and problems gone [not just sound problems, but flash videos play properly, my browser doesn't hang, I'm able to play 3d games/2d games and not have X or my computer hang]

So try creating a new (second) account (perhaps called "test") and log into it and see if your problems go away. By that point perhaps I what the issue with my profile is...

Revision history for this message
Victoria Wilson (mail-vwilson) wrote :

I get no sound at all (have tried creating another account). Suspect you may have a different problem... check your existing users are groups of the three pulse audio user groups under user administration.

Revision history for this message
Craig73 (funrun73) wrote :

(yes - mine was different / solved by removing .pulse and .pulse-cookies and likely related to a system wide equalizer.)

Changed in alsa-utils:
importance: Undecided → Unknown
status: New → Unknown
Revision history for this message
Victoria Wilson (mail-vwilson) wrote :

This bug would benefit from some input from someone in the Ubuntu sound team, as it appears (from discussion on the Alsa mantis tracker) that Alsa is installed in non-standard locations in Ubuntu. Therefore ubuntu-specific knowledge is required to investigate further!

Revision history for this message
Victoria Wilson (mail-vwilson) wrote :

Please could someone with Ubuntu/Alsa specific knowledge take a look at the Mantis thread? It appears Ubuntu uses non-standard configuration for Alsa, so Ubuntu-specific knowledge will be required to resolve this problem.

Revision history for this message
Victoria Wilson (mail-vwilson) wrote :

Having put my faith in Ubuntu, and upgraded to the new version at the end of April, I've now been left with pretty much no audio for the best part of six weeks. It's meant I'm unable to use the internet telephony I rely on to stay in touch with relatives and friends in my home country, and has seriously impacted my ability to use my laptop for it's primary purpose since I am a language professional.

The bug was reported to the Alsa team on May first, and "support" was forthcoming until it was shown that the problem was not my misconfiguration but a genuine problem with the drivers, as revealed by their own tools (HDA-analyzer, which - coincidentally - I even had to amend from the faulty script they provide on their website in order to use). Since identifying some technical features of the problem that may actually give us the information needed for a fix, nobody on the Alsa team has responded.

There has been extremely little support from the Ubuntu team, as can be seen from this bug report.

If this were a new install of Ubuntu, I would expect these kinds of problems - but for a standard upgrade to wipe out functionality that was previously working fine really should raise serious questions about how code is managed on this project.

Perhaps someone can explain what is going on to restore this functionality... or perhaps I should start looking again at other distributions.

Revision history for this message
Victoria Wilson (mail-vwilson) wrote :

This now appears to have been mostly resolved following a recent update... although headphone detection/playback is only working on one speaker (the one that I managed to get sound through before).

Still, it's great to have the speakers and microphone back in action, as well as one headphone socket, and to not have to use a python diagnostic tool to manually enable sound every time I reboot the laptop :)

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi turlinux,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid.

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 368427

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-sound
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Changed in alsa-utils:
status: Unknown → New
Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Incomplete → Won't Fix
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