package linux-image-2.6.28-11-generic 2.6.28-11.42 failed to install/upgrade: subprocess post-installation script returned error exit status 3

[miked]

Ubuntu 9.04 Alpha 6 ix386 PC/IBM

root@freekbox:~# lsmod | grep usb
usblp 20224 0
root@freekbox:~# tail -f /var/log/messages
Apr 20 21:33:59 freekbox python: hp-systray[6096]: warning: No hp: or hpfax: devices found in any installed CUPS queue. Exiting.
Apr 20 21:35:31 freekbox pulseaudio[6754]: pid.c: Stale PID file, overwriting.
Apr 20 21:35:50 freekbox python: hp-systray[6822]: warning: No hp: or hpfax: devices found in any installed CUPS queue. Exiting.
Apr 20 21:42:10 freekbox python: hp-systray[7825]: warning: hp-systray should not be run as root/superuser.
Apr 20 21:42:34 freekbox python: hp-toolbox[7910]: warning: hp-toolbox should not be run as root/superuser.
Apr 20 21:44:20 freekbox python: hp-toolbox[7918]: warning: hp-toolbox should not be run as root/superuser.
Apr 20 21:44:26 freekbox python: hp-toolbox[7921]: warning: hp-toolbox should not be run as root/superuser.
Apr 20 21:55:55 freekbox -- MARK --
Apr 20 21:58:32 freekbox kernel: [ 2720.232081] usb 2-2: USB disconnect, address 2
Apr 20 21:58:32 freekbox kernel: [ 2720.232529] usblp0: removed
Apr 20 21:59:21 freekbox kernel: [ 2769.144079] usb 2-2: new full speed USB device using uhci_hcd and address 3
Apr 20 21:59:21 freekbox kernel: [ 2769.349319] usb 2-2: configuration #1 chosen from 1 choice
Apr 20 21:59:21 freekbox kernel: [ 2769.352726] usblp0: Disabling reads from problematic bidirectional printer
Apr 20 21:59:21 freekbox kernel: [ 2769.361275] usblp0: USB Unidirectional printer dev 3 if 0 alt 1 proto 2 vid 0x03F0 pid 0x0104
^C
root@freekbox:~# lpinfo -v
lpinfo: Unable to connect to server: Connection refused
root@freekbox:~# lsmod | grep usb
usblp 20224 0
root@freekbox:~# tail -f /var/log/messages
Apr 20 21:44:26 freekbox python: hp-toolbox[7921]: warning: hp-toolbox should not be run as root/superuser.
Apr 20 21:55:55 freekbox -- MARK --
Apr 20 21:58:32 freekbox kernel: [ 2720.232081] usb 2-2: USB disconnect, address 2
Apr 20 21:58:32 freekbox kernel: [ 2720.232529] usblp0: removed
Apr 20 21:59:21 freekbox kernel: [ 2769.144079] usb 2-2: new full speed USB device using uhci_hcd and address 3
Apr 20 21:59:21 freekbox kernel: [ 2769.349319] usb 2-2: configuration #1 chosen from 1 choice
Apr 20 21:59:21 freekbox kernel: [ 2769.352726] usblp0: Disabling reads from problematic bidirectional printer
Apr 20 21:59:21 freekbox kernel: [ 2769.361275] usblp0: USB Unidirectional printer dev 3 if 0 alt 1 proto 2 vid 0x03F0 pid 0x0104
Apr 20 22:00:21 freekbox kernel: [ 2829.104061] usb 2-2: USB disconnect, address 3
Apr 20 22:00:21 freekbox kernel: [ 2829.106896] usblp0: removed
Apr 20 22:00:31 freekbox kernel: [ 2838.848029] usb 2-2: new full speed USB device using uhci_hcd and address 4
Apr 20 22:00:31 freekbox kernel: [ 2839.100405] usb 2-2: configuration #1 chosen from 1 choice
Apr 20 22:00:31 freekbox kernel: [ 2839.103116] usblp0: Disabling reads from problematic bidirectional printer
Apr 20 22:00:31 freekbox kernel: [ 2839.150181] usblp0: USB Unidirectional printer dev 4 if 0 alt 1 proto 2 vid 0x03F0 pid 0x0104
^C
root@freekbox:~# lpinfo -v
lpinfo: Unable to connect to server: Connection refused
root@freekbox:~#

ProblemType: Package
Architecture: i386
DistroRelease: Ubuntu 9.04
ErrorMessage: subprocess post-installation script returned error exit status 3
HibernationDevice: RESUME=UUID=4c3d715f-bbe6-4b1f-bf2e-387c94248fca
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 004: ID 03f0:0104 Hewlett-Packard DeskJet 880c/970c
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation OptiPlex GX260
Package: linux-image-2.6.28-11-generic 2.6.28-11.42
ProcCmdLine: root=UUID=e55003ea-aec9-4ede-bcc0-22be362ac2e8 ro splash
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
SourcePackage: linux
Title: package linux-image-2.6.28-11-generic 2.6.28-11.42 failed to install/upgrade: subprocess post-installation script returned error exit status 3

[Hervé Fache (rvfh)]

In case anybody cares, I have the same issue with my good old HP DeskJet 880C, which worked perfectly until upgrading to 9.04, working fine for more than ten years...

I had to change the way it is accessed for it to start working at all. Thanks to my backup, I can tell you the the old URI was:
DeviceURI usb://HP/DESKJET%20880C?serial=ES91P131MRFA
...and the new is:
DeviceURI hp:/usb/DeskJet_880C?serial=ES91P131MRFA

AFAIK, the old URI scheme does not work anymore...
The printer works for some time, then something goes pear shaped and I have PoffPon the printers's, I suppose to reset its USB stack.

[Hervé Fache (rvfh)]

Maybe this is a duplicate of bug 348316?

[Leann Ogasawara (leannogasawara)]

I'm slightly confused with this bug report. The bug title and attached dbug files indicate a bug regarding upgrading:

Specifically DpkgTerminalLog.gz shows:

"Merging changes into the new version

 Conflicts found! Please edit `/var/run/grub/menu.lst' and sort them out manually.
 The file `/var/run/grub/menu.lst.ucf-new' has a record of the failed merge of the configuration file.

User postinst hook script [/sbin/update-grub] exited with value 3"

That error indicates this is a duplicate of bug 269539. However, reading the bug description and additional comments, this seems to be about a printer issue? So can you clarify which bug this is about? Thanks.

[miked (miked11)]

This is a bug about 3 different things at least, which I know probably doesn't help much. First problem is the merge grub menu.lst file thing, when I try to pick merge or whatever the option is called, it fails, I kind of expect that since it says it's experimental, is I try to help but picking it and reporting it.

Next thing, because the merge fails, the update failed.

Last thing, HP Deskjet 882C Printer, not working, complaints about cups server errors and scheduler. I have since upgraded to the latest 9.04 Final Ubuntu Jaunty Jackalope version and printing still does not work on this computer, but does work on the computer to the left of this one, on the same network. I have tried only plugging in this computer, and have tried both lpt port and usb port, it doesn't wanna work on this computer.

Bug auto picked title, but problems include printing and grub menu.
Probably 3 different bug reports at least, but something real easy for some else that knows what there doing.
Thanks, hope that helps someone.

[miked (miked11)]

I did file this bug report also.

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/364437

Regarding Cups Server error.

[Leann Ogasawara (leannogasawara)]

Hi miked,

It is indeed best if bug reports target one specific issue. In this case I'm going to have this bug target the 3 way grub merge which is actually a duplicate of bug 269539 so I'll mark it as such. Please file separate bugs for the other issues you've noted. I'll go ahead and take a look at the bug 364437 you reported. Thanks.