Can't collect IMAP mail from their server

Bug #364388 reported by Steve Hagerman
2
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

Ubuntu 8.10
Evolution 2.24.3
Trying to check mail via IMAP on Google Apps and keeps timing out and fails to connect

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/evolution
NonfreeKernelModules: nvidia
Package: evolution 2.24.3-0ubuntu1
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.27-11-generic i686

Tags: apport-bug
Revision history for this message
Steve Hagerman (steve-cutabovehost) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?
 * Are you sure it's not a server or internet issue?

 This will help us to find and resolve the problem.

Changed in evolution (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Steve Hagerman (steve-cutabovehost) wrote :

There is a mention of slow to no response on Google so they are aware of the issue. It might be that the messages are just in one folder with labels and it times out trying to list 20k messages. I couldn't find a way to control the time out value and maybe raise it a little to compensate for the time it is taking IMAP to list all those messages.

Revision history for this message
Sebastien Bacher (seb128) wrote :

could you try if that's still an issue in jaunty?

Revision history for this message
Steve Hagerman (steve-cutabovehost) wrote : Re: [Bug 364388] Re: Can't collect IMAP mail from their server

I still can't collect the imap messages from my Google apps account. I have
not tried it in Thunderbird to see if it would be an issue there as well.

On Tue, May 12, 2009 at 5:06 AM, Sebastien Bacher <email address hidden> wrote:

> could you try if that's still an issue in jaunty?
>
> --
> Can't collect IMAP mail from their server
> https://bugs.launchpad.net/bugs/364388
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “evolution” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: evolution
>
> Ubuntu 8.10
> Evolution 2.24.3
> Trying to check mail via IMAP on Google Apps and keeps timing out and fails
> to connect
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/evolution
> NonfreeKernelModules: nvidia
> Package: evolution 2.24.3-0ubuntu1
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: evolution
> Uname: Linux 2.6.27-11-generic i686
>

--
Steve Hagerman
http://www.cutabovehost.com/

Revision history for this message
Sebastien Bacher (seb128) wrote :

do you still get the issue?

Revision history for this message
Steve Hagerman (steve-cutabovehost) wrote : Steve Hagerman wants to stay in touch on LinkedIn

LinkedIn
------------

Bug,

I'd like to add you to my professional network on LinkedIn.

- Steve Hagerman

Steve Hagerman
Owner at Hagerman Enterprise
Greenville, South Carolina Area

Confirm that you know Steve Hagerman
https://www.linkedin.com/e/isd/1395497116/Ei2oN6dO/

------
(c) 2010, LinkedIn Corporation

Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

bug from 2009. Version not more supported.
change status to invalid.

Changed in evolution (Ubuntu):
status: Incomplete → Invalid
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