freezes on restart, not on shutdown

Bug #360616 reported by Patrick Eley
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

problem with 9.04, i did not have this problem with 8.04 or 8.10
I am using a hp nc6120
My wording is [16531.532314] restarting system.
or
[ 565.918563] restarting system.

no buttons or commands will change anything

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Hi Patrick,

Can you run the following in a Terminal:

apport-collect -p linux 360616

It will collect and attach some general kernel debug information and attach it here. Can you also try booting with the "reboot=b" boot option and let us know if this helps as a workaround? Press 'Escape' key at the 3 second pause by Grub bootloader. Then press 'e' (edit) on the buggy kernel entry, followed by 'e' again on the kernel line. Add "reboot=b" (without quotes) to the end of that line. The press 'b' to boot. When you then reboot does it reboot as expected rather than freeze? Please let us know. Thanks.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Patrick Eley (pbeley) wrote : Re: [Bug 360616] Re: freezes on restart, not on shutdown

how do i change priveleges in launchpad to change anything?

On Tue, Apr 14, 2009 at 8:16 PM, Leann Ogasawara <
<email address hidden>> wrote:

> Hi Patrick,
>
> Can you run the following in a Terminal:
>
> apport-collect -p linux 360616
>
> It will collect and attach some general kernel debug information and
> attach it here. Can you also try booting with the "reboot=b" boot
> option and let us know if this helps as a workaround? Press 'Escape'
> key at the 3 second pause by Grub bootloader. Then press 'e' (edit) on
> the buggy kernel entry, followed by 'e' again on the kernel line. Add
> "reboot=b" (without quotes) to the end of that line. The press 'b' to
> boot. When you then reboot does it reboot as expected rather than
> freeze? Please let us know. Thanks.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> freezes on restart, not on shutdown
> https://bugs.launchpad.net/bugs/360616
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” source package in Ubuntu: Incomplete
>
> Bug description:
>
>
> problem with 9.04, i did not have this problem with 8.04 or 8.10
> I am using a hp nc6120
> My wording is [16531.532314] restarting system.
> or
> [ 565.918563] restarting system.
>
> no buttons or commands will change anything
>

Revision history for this message
Patrick Eley (pbeley) wrote :

reboot=b made no change

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Care to test and confirm if this issue remains with the latest Karmic 9.10 Alpha development release? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . Please let us know your results. Thanks.

Changed in linux (Ubuntu):
status: Incomplete → New
status: New → Incomplete
Revision history for this message
Patrick Eley (pbeley) wrote :

i went back to windows 7

On Wed, Jul 29, 2009 at 8:55 PM, Leann
Ogasawara<email address hidden> wrote:
> Care to test and confirm if this issue remains with the latest Karmic
> 9.10 Alpha development release? ISO CD images are available from
> http://cdimage.ubuntu.com/releases/ . Please let us know your results.
> Thanks.
>
> ** Changed in: linux (Ubuntu)
>       Status: Incomplete => New
>
> ** Changed in: linux (Ubuntu)
>       Status: New => Incomplete
>
> --
> freezes on restart, not on shutdown
> https://bugs.launchpad.net/bugs/360616
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
>
>
> problem with 9.04, i did not have this problem with 8.04 or 8.10
> I am using a hp nc6120
> My wording is [16531.532314] restarting system.
> or
> [ 565.918563] restarting system.
>
> no buttons or commands will change anything
>

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Bummer, sorry to hear that. Unfortunately without being able to test and debug further I'm going to go ahead and close this bug.

Changed in linux (Ubuntu):
status: Incomplete → Won't Fix
Revision history for this message
Patrick Eley (pbeley) wrote : My best love r--)

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appropriate item, decorating your Christmas Days.

 ^--)

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