HP Deskjet D2530 won't print from Inspiron Mini 9

[Edward B.]

Page 1 (Choose printer):
{'cups_dest': <cups.Dest object at 0x860dd60>,
 'cups_instance': None,
 'cups_queue': 'Deskjet_D2500_series',
 'cups_queue_listed': True}
Page 2 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
 'cups_printer_dict': {'device-uri': u'hp:/usb/Deskjet_D2500_series?serial=TH89H133B1055M',
                       'printer-info': u'HP Deskjet D2500 series',
                       'printer-is-shared': True,
                       'printer-location': u'',
                       'printer-make-and-model': u'HP DeskJet D2400 Foomatic/hpijs, hpijs 2.8.2',
                       'printer-state': 3,
                       'printer-state-message': u'',
                       'printer-state-reasons': [u'none'],
                       'printer-type': 4108,
                       'printer-uri-supported': u'ipp://localhost:631/printers/Deskjet_D2500_series'},
 'is_cups_class': False}
Page 3 (Printer state reasons):
{'printer-state-message': '', 'printer-state-reasons': 'none'}
Page 4 (Print test page):
{'test_page_attempted': True,
 'test_page_completions': [(48, u'Job completed.')],
 'test_page_job_id': [48],
 'test_page_job_status': [(48, 'Deskjet_D2500_series', 'Test Page')],
 'test_page_successful': False}
Page 5 (Printer state reasons):
{'printer-state-message': '', 'printer-state-reasons': 'none'}

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 354258

This will help us to find and resolve the problem. Thanks!

[Edward B. (epb223)]

I was ultimately able to do a work-around and get the printer to function,
so I'm not sure whether this counts as a bug or as an instance of imperfect
compatibility between Ubuntu and the Mini 9.

On Fri, May 1, 2009 at 7:26 PM, Brian Murray <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please execute the following command, as it will
> automatically gather debugging information, in a terminal:
>
> apport-collect 354258
>
> This will help us to find and resolve the problem. Thanks!
>
> ** Changed in: cups (Ubuntu)
> Status: New => Incomplete
>
> --
> HP Deskjet D2530 won't print from Inspiron Mini 9
> https://bugs.launchpad.net/bugs/354258
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “cups” source package in Ubuntu: Incomplete
>
> Bug description:
> Page 1 (Choose printer):
> {'cups_dest': <cups.Dest object at 0x860dd60>,
> 'cups_instance': None,
> 'cups_queue': 'Deskjet_D2500_series',
> 'cups_queue_listed': True}
> Page 2 (Check printer sanity):
> {'cups_device_uri_scheme': u'hp',
> 'cups_printer_dict': {'device-uri':
> u'hp:/usb/Deskjet_D2500_series?serial=TH89H133B1055M',
> 'printer-info': u'HP Deskjet D2500 series',
> 'printer-is-shared': True,
> 'printer-location': u'',
> 'printer-make-and-model': u'HP DeskJet D2400
> Foomatic/hpijs, hpijs 2.8.2',
> 'printer-state': 3,
> 'printer-state-message': u'',
> 'printer-state-reasons': [u'none'],
> 'printer-type': 4108,
> 'printer-uri-supported':
> u'ipp://localhost:631/printers/Deskjet_D2500_series'},
> 'is_cups_class': False}
> Page 3 (Printer state reasons):
> {'printer-state-message': '', 'printer-state-reasons': 'none'}
> Page 4 (Print test page):
> {'test_page_attempted': True,
> 'test_page_completions': [(48, u'Job completed.')],
> 'test_page_job_id': [48],
> 'test_page_job_status': [(48, 'Deskjet_D2500_series', 'Test Page')],
> 'test_page_successful': False}
> Page 5 (Printer state reasons):
> {'printer-state-message': '', 'printer-state-reasons': 'none'}
>

[Pascal De Vuyst (pascal-devuyst)]

The HP Deskjet d2500 series of printers are only supported from hplip 2.8.5 while Ubuntu 8.04 LTS (Hardy) includes hplip 2.8.2
Probably it is possible to select a similar printer driver to make it work, please share the workaround you used.

[Edward B. (epb223)]

I had to download the newer driver from HP and install it via the terminal.
The supposedly "similar" drivers did not work.

On Sun, May 3, 2009 at 5:03 AM, Pascal De Vuyst <email address hidden>wrote:

> The HP Deskjet d2500 series of printers are only supported from hplip 2.8.5
> while Ubuntu 8.04 LTS (Hardy) includes hplip 2.8.2
> Probably it is possible to select a similar printer driver to make it work,
> please share the workaround you used.
>
> --
> HP Deskjet D2530 won't print from Inspiron Mini 9
> https://bugs.launchpad.net/bugs/354258
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “cups” source package in Ubuntu: Incomplete
>
> Bug description:
> Page 1 (Choose printer):
> {'cups_dest': <cups.Dest object at 0x860dd60>,
> 'cups_instance': None,
> 'cups_queue': 'Deskjet_D2500_series',
> 'cups_queue_listed': True}
> Page 2 (Check printer sanity):
> {'cups_device_uri_scheme': u'hp',
> 'cups_printer_dict': {'device-uri':
> u'hp:/usb/Deskjet_D2500_series?serial=TH89H133B1055M',
> 'printer-info': u'HP Deskjet D2500 series',
> 'printer-is-shared': True,
> 'printer-location': u'',
> 'printer-make-and-model': u'HP DeskJet D2400
> Foomatic/hpijs, hpijs 2.8.2',
> 'printer-state': 3,
> 'printer-state-message': u'',
> 'printer-state-reasons': [u'none'],
> 'printer-type': 4108,
> 'printer-uri-supported':
> u'ipp://localhost:631/printers/Deskjet_D2500_series'},
> 'is_cups_class': False}
> Page 3 (Printer state reasons):
> {'printer-state-message': '', 'printer-state-reasons': 'none'}
> Page 4 (Print test page):
> {'test_page_attempted': True,
> 'test_page_completions': [(48, u'Job completed.')],
> 'test_page_job_id': [48],
> 'test_page_job_status': [(48, 'Deskjet_D2500_series', 'Test Page')],
> 'test_page_successful': False}
> Page 5 (Printer state reasons):
> {'printer-state-message': '', 'printer-state-reasons': 'none'}
>

[Till Kamppeter (till-kamppeter)]

This printer (HP DeskJet D2500) should set up automatically in Intrepid or newer. In Hardy this printer was not yet explicitly supported by HPLIP. For Hardy and earlier please choose the HP DeskJet 5550 as printer model.