9.04 beta install loses screen during detecting hardware

Bug #350700 reported by Chris Wood
6
Affects Status Importance Assigned to Milestone
Mythbuntu
Won't Fix
Undecided
Unassigned
wacom-tools (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

During fresh install of 9.04 beta, the install gets to "detecting hardware" and the screen starts to rotate between blank with red dots (mesed up video) to a stop watch. It goes back and forth about 5-6 times and then stops the blank with red dots screen. If I hit ctrl alt + or ctrl alt - and wait about 5 minutes, the rotation will start again.

It seems like the hardware detection step may be checking screen resolution options.

I tried the install using the nvidia driver and also the open source driver and it does the same thing.

My configuration:
M3N78-VM motherboard which has nvidia 8200 igp on it
Hauppauge WinTV-HVR-1250
2 gig ram (512 assigned to nvidia card)
AMD Athlon 64 X2 5200 Brisbane 2.7GHz Socket AM2 65W Dual-Core
Western Digital Caviar GP 750GB
Monitor for install: Samsung SyncMaster 226BW

Revision history for this message
Mario Limonciello (superm1) wrote : Re: [Bug 350700] [NEW] 9.04 beta install loses screen during detecting hardware

Can you please try with a standard ubuntu 9.04 beta disk? If the
problem doesn't persist there then we can try to evaluate what about
the mythbuntu delta is causing it.

On 03/28/2009, Chris Wood <email address hidden> wrote:
> Public bug reported:
>
> During fresh install of 9.04 beta, the install gets to "detecting
> hardware" and the screen starts to rotate between blank with red dots
> (mesed up video) to a stop watch. It goes back and forth about 5-6
> times and then stops the blank with red dots screen. If I hit ctrl alt
> + or ctrl alt - and wait about 5 minutes, the rotation will start again.
>
> It seems like the hardware detection step may be checking screen
> resolution options.
>
> I tried the install using the nvidia driver and also the open source
> driver and it does the same thing.
>
> My configuration:
> M3N78-VM motherboard which has nvidia 8200 igp on it
> Hauppauge WinTV-HVR-1250
> 2 gig ram (512 assigned to nvidia card)
> AMD Athlon 64 X2 5200 Brisbane 2.7GHz Socket AM2 65W Dual-Core
> Western Digital Caviar GP 750GB
> Monitor for install: Samsung SyncMaster 226BW
>
> ** Affects: mythbuntu
> Importance: Undecided
> Status: New
>
> --
> 9.04 beta install loses screen during detecting hardware
> https://bugs.launchpad.net/bugs/350700
> You received this bug notification because you are a member of Mythbuntu
> Developers, which is subscribed to Mythbuntu.
>

--
Sent from my mobile device

Mario Limonciello
<email address hidden>

Revision history for this message
Chris Wood (cwood) wrote :

I have installed ubuntu 9.04 beta without any problems. It worked well.

Just in case it matters, I am installing from a usb memory stick which I created using unetbootin from the respective ISO files.

Revision history for this message
Mario Limonciello (superm1) wrote : Re: [Bug 350700] Re: 9.04 beta install loses screen during detecting hardware

Now that is particularly odd. In order to debug this, we're going to need
the syslog from a ubiquity debug run. Run ubiquity like this:

ubiquity -d

And then attach /var/log/syslog, and any log in /var/log/installer

On Sun, Mar 29, 2009 at 09:28, Chris Wood <email address hidden> wrote:

> I have installed ubuntu 9.04 beta without any problems. It worked well.
>
> Just in case it matters, I am installing from a usb memory stick which I
> created using unetbootin from the respective ISO files.
>
> --
> 9.04 beta install loses screen during detecting hardware
> https://bugs.launchpad.net/bugs/350700
> You received this bug notification because you are a member of Mythbuntu
> Developers, which is subscribed to Mythbuntu.
>

--
Mario Limonciello
<email address hidden>

Revision history for this message
Chris Wood (cwood) wrote :

In further testing with the ubiquity -d setting, it looks like the display problem only happens if I am using my Wacom tablet (bamboo, model mte-450a). If I have a regular mouse plugged in, the install works correctly.

To be clear, the Wacom worked for a regular Ubuntu 9.04 beta install. Attached are /var/log/syslog, /var/log/installer/debug, and /var/log/installer/version files from my install when the screen was problematic (as described in the original post).

Revision history for this message
Mario Limonciello (superm1) wrote :

From reading those logs it looks like just dumb luck that it worked properly
for the standard Ubuntu 9.04 install. I would suspect repeated attempts at
the Ubuntu 9.04 install would also fail with some undetermined probability.
The portion of the install that failed in the log shows this:

Mar 30 03:49:26 ubuntu kernel: [ 551.532842] Xorg[4178]: segfault at 10 ip
00007f819a6f7aa5 sp 00007fffa8d506c0 error 4 in
wacom_drv.so[7f819a6e9000+16000]
Mar 30 03:49:31 ubuntu gdm[4171]: WARNING: gdm_slave_xioerror_handler: Fatal
X error - Restarting :0

That means that X actually crashed. You'll need to find the Xorg.0.log and
Xorg.0.log.old from /var/log when this happens to see why it crashed. Add
those to this bug and we'll get the appropriate tasks added for that X
source package(s).

On Sun, Mar 29, 2009 at 22:59, Chris Wood <email address hidden> wrote:

> In further testing with the ubiquity -d setting, it looks like the
> display problem only happens if I am using my Wacom tablet (bamboo,
> model mte-450a). If I have a regular mouse plugged in, the install
> works correctly.
>
> To be clear, the Wacom worked for a regular Ubuntu 9.04 beta install.
> Attached are /var/log/syslog, /var/log/installer/debug, and
> /var/log/installer/version files from my install when the screen was
> problematic (as described in the original post).
>
> ** Attachment added: "debuginstallfailed.tar.gz"
> http://launchpadlibrarian.net/24500016/debuginstallfailed.tar.gz
>
> --
> 9.04 beta install loses screen during detecting hardware
> https://bugs.launchpad.net/bugs/350700
> You received this bug notification because you are a member of Mythbuntu
> Developers, which is subscribed to Mythbuntu.
>

--
Mario Limonciello
<email address hidden>

Changed in wacom-tools (Ubuntu):
status: New → Incomplete
Revision history for this message
Mario Limonciello (superm1) wrote :

adding wacom task and invalidating mythbuntu task as it's a bug in the ubuntu source package for wacom that will need to be addressed by those maintainers

Changed in mythbuntu:
status: New → Won't Fix
Revision history for this message
Chris Wood (cwood) wrote :

Attached for the wacom bug are:

/var/log/syslog
/var/log/installer/*
/var/log/X*

MarcRandolph (mrand)
Changed in wacom-tools:
status: Incomplete → New
Revision history for this message
Elroy (md7x) wrote :

While installing ubuntu 9.04 beta, it gets to detecting hardware then my screen started blinking,changing colour with lines and the installation swiched to live user.But ubuntu was not installed. Could anyone tell me what is the problem?

Revision history for this message
Caysho (caysho) wrote :

I see this too, no wacom tablet, just a USB MS mouse.

When I try the install from the Live environment, during the detecting hardware the screen goes blank. When it "returns", it comes back to the login prompt. The installer does not complete.

When installing from the boot prompt, again during the detecting hardware phase, the screen goes blank.
Then the mouse cursor appears and responds ok, but then froze for a few seconds, then went a bit jerky, then comes good again. Shortly after, the Live CD environment appears and the installer has been killed (does not complete).

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

There's a new version uploaded to the archive today, so please try a daily livecd from tomorrow or newer that has the new driver.

Changed in wacom-tools (Ubuntu):
status: New → Incomplete
Revision history for this message
Caysho (caysho) wrote :

Adding the ubiquity debug log.
The version file contains:
ubiquity 1.11.20

Revision history for this message
Caysho (caysho) wrote :

Adding my lspci output (no wacom tablet)

Revision history for this message
Caysho (caysho) wrote :

Adding lsusb verbose output (again, no tablet)

Revision history for this message
Caysho (caysho) wrote :

Adding syslog

Revision history for this message
Caysho (caysho) wrote :

I found I can trigger the bug while simply being in the Live environment.
I can switch to the console (Ctrl+Alt+F2), but when I switch back to X (Ctrl+Alt+F7), there is just a mess of graphical corruption and it goes to the login screen after than.

Attaching the syslog again.

I think ubiquity is simply triggering this bug.

Revision history for this message
Caysho (caysho) wrote :

This bug appears to be fixed in the mythbuntu daily build (9th April 2009).
Both the ubiquity hardware detection and console switching with the Live CD environment work.

Revision history for this message
Mario Limonciello (superm1) wrote :

Great! Closing the wacom task then since the new wacom appears to fix things.

Changed in wacom-tools (Ubuntu):
status: Incomplete → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.