System (64 bit ) hangs in ubuntu 9.04 Beta

[Abdul Basit]

Update: 03/31

I think ubuntu should use nvidia driver 173.14.18 with newer kernels, this should be marked as "Recommended" install.
------------

Update: 03/29

The bug appears to be related with using nvidia driver 180.x and newer linux kernel 2.6.28+.
I have used Nvidia driver 173.14.18 and the problem is not seen yet :)

------------

Update: 03/28
did echo "c" > /proc/sysrq-trigger
attaching the crash dump.
------------

Folks,

I am using 9.04 Beta 64-bit, I am experiencing a series problem where I am using the machine and the machine just hangs, I am not able to move mouse, can not type anything and video freezes, this normally happens within 30 minutes when I am using the system.

I have used previous ubuntu release 8.10 64-bit for hours without any problems on the same machine with same hardware configuration.

These are my machine specifications :-

.. 4 GB RAM
.. ECS GF8200A mother board with AMD PHENOM 9550 Quad core and external PCI nvidia 7200 (in use)

The ubuntu kernel where this problem occur is 2.6.28, I myself have compiled 2.6.29 on 9.04 beta and the problem still happens, have nvidia 180.37 driver installed.

If any further information is required or I could help collect more information, please let me know.

Thx,
Basit

[Abdul Basit (basit-basit)]

[ 482.689759] SysRq : Show backtrace of all active CPUs
[ 482.689768] CPU3:
[ 482.689770] CPU 3:
[ 482.689774] Modules linked in: binfmt_misc ppdev bridge stp bnep video output lp parport snd_hda_codec_idt snd_hda_intel snd_hda_codec snd_pcm_oss snd_mixer_oss snd_pcm snd_seq_dummy snd_seq_oss snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq snd_timer snd_seq_device psmouse snd pcspkr serio_raw joydev soundcore snd_page_alloc nvidia(P) usbhid r8169 mii
[ 482.689816] Pid: 0, comm: swapper Tainted: P 2.6.29-basit #1 GeForce 8000 series
[ 482.689820] RIP: 0010:[<ffffffff8022e896>] [<ffffffff8022e896>] native_safe_halt+0x6/0x10
[ 482.689833] RSP: 0018:ffff88012f2afec8 EFLAGS: 00000246
[ 482.689837] RAX: ffff88012f2affd8 RBX: ffff88012f2afec8 RCX: 0000000000000000
[ 482.689840] RDX: 0000000000000000 RSI: ffff88012f2afefc RDI: 0000000000000000
[ 482.689844] RBP: ffffffff8021320e R08: 0000000000000000 R09: 0000000000000000
[ 482.689847] R10: ffff880126427a88 R11: 00000000ffffffff R12: ffffffff8026df1f
[ 482.689850] R13: ffff88012f2afe98 R14: ffff88002805e360 R15: 0000000000000086
[ 482.689855] FS: 00007fd00d52e7d0(0000) GS:ffff88012f802f80(0000) knlGS:00000000f726c750
[ 482.689858] CS: 0010 DS: 0018 ES: 0018 CR0: 000000008005003b
[ 482.689861] CR2: 0000000001ab5448 CR3: 000000012b5fc000 CR4: 00000000000006a0
[ 482.689865] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
[ 482.689868] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
[ 482.689871] Call Trace:
[ 482.689879] [<ffffffff80219c7d>] ? default_idle+0x4d/0x50
[ 482.689885] [<ffffffff80219e31>] ? c1e_idle+0x51/0x130
[ 482.689891] [<ffffffff806a93d5>] ? atomic_notifier_call_chain+0x15/0x20
[ 482.689898] [<ffffffff80210f09>] ? cpu_idle+0x69/0xc0
[ 482.689904] [<ffffffff8069f46f>] ? start_secondary+0x16a/0x1bb
[ 482.689937] CPU2:
[ 482.689942] ffff88012f283ef8 0000000000003086 ffff88012b9fb8e0 ffff88012b9fb8c8
[ 482.689950] 0000000000000002 ffffffff8091f300 ffff88012f283f38 ffffffff80216397
[ 482.689956] ffff88012f283f58 ffffffff804a8aef 0000000100000002 ffff88012b9fb8a0
[ 482.689962] Call Trace:
[ 482.689965] <IRQ> [<ffffffff80216397>] ? show_stack+0x17/0x20
[ 482.689983] [<ffffffff804a8aef>] ? showacpu+0x4f/0x60
[ 482.689990] [<ffffffff8027c770>] ? generic_smp_call_function_interrupt+0x60/0x120
[ 482.689997] [<ffffffff802269af>] ? smp_call_function_interrupt+0x1f/0x30
[ 482.690002] [<ffffffff802135f3>] ? call_function_interrupt+0x13/0x20
[ 482.690005] <EOI> <6>SysRq : Show backtrace of all active CPUs
[ 484.825961] CPU3:
[ 484.825964] CPU 3:
[ 484.825967] Modules linked in: binfmt_misc ppdev bridge stp bnep video output lp parport snd_hda_codec_idt snd_hda_intel snd_hda_codec snd_pcm_oss snd_mixer_oss snd_pcm snd_seq_dummy snd_seq_oss snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq snd_timer snd_seq_device psmouse snd pcspkr serio_raw joydev soundcore snd_page_alloc nvidia(P) usbhid r8169 mii
[ 484.826007] Pid: 0, comm: swapper Tainted: P 2.6.29-basit #1 GeForce 8000 series
[ 484.826011] RIP: 0010:[<ffffffff8022e896>] [<ffffffff8022e896>] native_safe_halt+0x6/0x10
[ 484.826022...

[Bryce Harrington (bryce)]

[This is an automated message]

In Jaunty (9.04), we have just updated to the latest
nvidia-graphics-drivers-180 package from nVidia, version 180.44.

This package provides fixes for a large number of bugs, and we need your
assistance in testing if it fixes the issue you reported.

To do this, please do the following:

 a. Update to the 180.44 version of -nvidia using your favorite update
     method

 b. Attempt to reproduce your bug

 c. If your bug still remains, please simply reply to this email
     indicating so.

 d. If your bug is now solved, you can help us by setting your bug
     report to Fix Released:
     * In launchpad, go to your bug report
     * Click on the downward pointing arrow under Status
     * Set the Status field to 'Fix Released'
     * Comment on the change, such as, 'Verified fixed in 180.44'
     * Click 'Save Changes'

 e. If the original problem is solved but there are now other problems,
     please close the original bug and open new ones for those issues.

Thank you!

For details on the changes in this version of -nvidia, please see:

   http://www.nvidia.com/object/linux_display_ia32_180.44.html

[Abdul Basit (basit-basit)]

Hi Bryce,

I installed the 180.44 on my box, it did not solve the issue, the system still hangs, this time i could create the issue quickly by just pressing the desktop icon (gnome) to minimize all open windows and then click again to re-open all windows, do this multiple times while the visual effects are set to normal. the system hanged.

The only nvidia driver that seems to work properly for me is 173.14.x, I am using 173.14.18 and it is working reliably since some days now. I noticed the ubuntu jaunty is still at 173.14.16.

Please let me know if you need additional information, I will be glad to help.
- Basit

[jussir (jussir)]

I can confirm this. I have two GPU's, nvidia 9800 GTX+ and 8600 GT. After I install 180.xx drivers and reboot my computer, I see just a blank screen, the computer system hangs up. Tried with Kernel 2.6.29.1 too.

[Bryce Harrington (bryce)]

I've posted a new version of the -nvidia driver to our xorg-edgers PPA,
would you mind testing it either on Jaunty or Karmic and see if it
resolves this bug?

Get nvidia-graphics-drivers-180 - 185.18.14 here:

  https://edge.launchpad.net/~xorg-edgers/+archive/ppa

[Bryce Harrington (bryce)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

[Abdul Basit (basit-basit)]

Hi Bryce,

I am not sure how ubuntu team is fixing the problems reported, i mean
what is the process?
A bug was reported but I was being asked multiple times to test with
newer versions without actually understanding what would have caused
the bug at the first place? IMHO, simply going to a newer version of
some driver would not mean the problem is auto-magically fixed.

I have only one desktop machine, and when fedora 11 comes i installed
that and put the latest nvidia driver in FC repository, the problem
still persists so I decided to go back using noveua nvdiia
implementation which is running perfectly so far.

The problem is in newer versions nvidia driver (> 173.x ) itself,
someone has to examine the dumps and find the problem and fix and then
ask to test the new version.

Thanks,
- Basit

On 7/16/09, Bryce Harrington <email address hidden> wrote:
>
> We're closing this bug since it is has been some time with no response from
> the original reporter. However, if the issue still exists please feel free
> to reopen with the requested information. Also, if you could, please test
> against the latest development version of Ubuntu, since this confirms the
> bug is one we may be able to pass upstream for help.
>
>
> ** Changed in: nvidia-graphics-drivers-180 (Ubuntu)
> Status: Incomplete => Invalid
>
> --
> System (64 bit ) hangs in ubuntu 9.04 Beta
> https://bugs.launchpad.net/bugs/350503
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “nvidia-graphics-drivers-180” package in Ubuntu: Invalid
>
> Bug description:
> Update: 03/31
>
> I think ubuntu should use nvidia driver 173.14.18 with newer kernels, this
> should be marked as "Recommended" install.
> ------------
>
> Update: 03/29
>
> The bug appears to be related with using nvidia driver 180.x and newer linux
> kernel 2.6.28+.
> I have used Nvidia driver 173.14.18 and the problem is not seen yet :)
>
> ------------
>
> Update: 03/28
> did echo "c" > /proc/sysrq-trigger
> attaching the crash dump.
> ------------
>
> Folks,
>
> I am using 9.04 Beta 64-bit, I am experiencing a series problem where I am
> using the machine and the machine just hangs, I am not able to move mouse,
> can not type anything and video freezes, this normally happens within 30
> minutes when I am using the system.
>
> I have used previous ubuntu release 8.10 64-bit for hours without any
> problems on the same machine with same hardware configuration.
>
> These are my machine specifications :-
>
> .. 4 GB RAM
> .. ECS GF8200A mother board with AMD PHENOM 9550 Quad core and external PCI
> nvidia 7200 (in use)
>
> The ubuntu kernel where this problem occur is 2.6.28, I myself have compiled
> 2.6.29 on 9.04 beta and the problem still happens, have nvidia 180.37 driver
> installed.
>
> If any further information is required or I could help collect more
> information, please let me know.
>
> Thx,
> Basit
>