Bug #350382 “Driver m560x for Bisoncam Webcam (Device ID 0402:56...” : Bugs : linux package : Ubuntu

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Domenico Agate (domenicoagate-deactivatedaccount) wrote on 2009-03-28:

#1

Dependencies.txt Edit (4.7 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (37.0 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (767 bytes, text/plain; charset="utf-8")

Revision history for this message

Brian Murray (brian-murray) wrote on 2009-12-11:

#2

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects:	ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Brian Murray (brian-murray) wrote on 2009-12-11:

#3

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 350382

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

Revision history for this message

linuxbastard (linuxbastard) wrote on 2010-01-13: apport-collect data

#4

Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: linuxbastard 1872 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xb0000000 irq 22'
   Mixer name : 'SigmaTel STAC9200'
   Components : 'HDA:83847690,1631c018,00102201 HDA:11c13026,c0181631,00100700'
   Controls : 10
   Simple ctrls : 8
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=c6f8ba84-9796-4278-8b63-4309fb05e62b
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: PACKARD BELL BV EasyNote_GN45
Package: linux (not installed)
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic root=UUID=52b3f715-7ab6-4db3-80c3-ad17d7d3fcc8 ro quiet splash
ProcEnviron:
SHELL=/bin/bash
LANG=en_PH.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
RelatedPackageVersions:
linux-backports-modules-2.6.31-17-generic N/A
linux-firmware 1.25
RfKill:
0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-17-generic i686
UserGroups: adm admin audio cdrom dialout dip fax fuse lpadmin plugdev sambashare tape vboxusers video
WifiSyslog:

dmi.bios.date: 12/13/06
dmi.bios.vendor: PACKARD BELL BV
dmi.bios.version: 4A04
dmi.board.name: CH2
dmi.board.vendor: PACKARD BELL BV
dmi.board.version: CD3A
dmi.chassis.type: 10
dmi.chassis.vendor: PACKARD BELL BV
dmi.modalias: dmi:bvnPACKARDBELLBV:bvr4A04:bd12/13/06:svnPACKARDBELLBV:pnEasyNote_GN45:pvrPB62Q063B2:rvnPACKARDBELLBV:rnCH2:rvrCD3A:cvnPACKARDBELLBV:ct10:cvr:
dmi.product.name: EasyNote_GN45
dmi.product.version: PB62Q063B2
dmi.sys.vendor: PACKARD BELL BV

Revision history for this message

linuxbastard (linuxbastard) wrote on 2010-01-13: AlsaDevices.txt

#5

AlsaDevices.txt Edit (585 bytes, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: AplayDevices.txt

#6

AplayDevices.txt Edit (273 bytes, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: ArecordDevices.txt

#7

ArecordDevices.txt Edit (272 bytes, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: BootDmesg.txt

#8

BootDmesg.txt Edit (44.0 KiB, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: Card0.Amixer.values.txt

#9

Card0.Amixer.values.txt Edit (1.4 KiB, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: Card0.Codecs.codec.0.txt

#10

Card0.Codecs.codec.0.txt Edit (4.6 KiB, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: Card0.Codecs.codec.1.txt

#11

Card0.Codecs.codec.1.txt Edit (140 bytes, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: CurrentDmesg.txt

#12

CurrentDmesg.txt Edit (33.3 KiB, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: IwConfig.txt

#13

IwConfig.txt Edit (616 bytes, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: Lspci.txt

#14

Lspci.txt Edit (12.0 KiB, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: Lsusb.txt

#15

Lsusb.txt Edit (518 bytes, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: PciMultimedia.txt

#16

PciMultimedia.txt Edit (612 bytes, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: ProcCpuinfo.txt

#17

ProcCpuinfo.txt Edit (1.3 KiB, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: ProcInterrupts.txt

#18

ProcInterrupts.txt Edit (1.5 KiB, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: ProcModules.txt

#19

ProcModules.txt Edit (3.3 KiB, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: UdevDb.txt

#20

UdevDb.txt Edit (94.0 KiB, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: UdevLog.txt

#21

UdevLog.txt Edit (199.6 KiB, text/plain)

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linuxbastard (linuxbastard) wrote on 2010-01-13: XsessionErrors.txt

#22

XsessionErrors.txt Edit (15.4 KiB, text/plain)

Changed in linux (Ubuntu):
status:	Incomplete → New
tags:	added: apport-collected

Revision history for this message

linuxbastard (linuxbastard) wrote on 2010-01-13:

#23

Ubuntu Karmic Koala
Packard Bell GN45
BisonCam M560x (0402:5602 ALi Corp. Video Camera Controller)

The camera works when I'm in virtualbox windows xp guest and I can see it showing up as USB 2.0 camera when I'm on applications that can use a webcam (like skype or even cheese), but when I try to test it or use it I get a black box and nothing else.

I ran the command you suggested and I can see it uploaded a few things. Hope it helps, been waiting for this to work for two years now.

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sloth (sloth300) wrote on 2010-02-16:

#24

I have same problem, any new for fix it?

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Jeremy Foshee (jeremyfoshee) wrote on 2010-03-12:

#25

Hi Domenico,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: needs-upstream-testing
tags:	added: kj-triage
Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

linuxbastard (linuxbastard) wrote on 2010-04-12:

#26

Hi,

I have recently moved to Lucid and I'm still getting the same thing. No application that can use a webcam is able to use it.

As an additional sympton on Lucid, the webcam light is always on with no way to turn it off even if I try to launch a webcam application and close it, the webcam light stays on.

Apport follows.

Revision history for this message

linuxbastard (linuxbastard) wrote on 2010-04-12: apport information

#27

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: linuxbastard 1629 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xb0000000 irq 22'
   Mixer name : 'SigmaTel STAC9200'
   Components : 'HDA:83847690,1631c018,00102201 HDA:11c13026,c0181631,00100700'
   Controls : 10
   Simple ctrls : 8
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=e91942e7-f960-4995-977a-cf08a26c824f
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
MachineType: PACKARD BELL BV EasyNote_GN45
Package: linux (not installed)
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-20-generic root=UUID=2237d721-0769-4ff3-9827-9767f74a194b ro quiet splash
ProcEnviron:
LANG=en_PH.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-20.29-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.33
Reproducible: Yes
Tags: lucid needs-upstream-testing
Uname: Linux 2.6.32-20-generic i686
UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare vboxusers video
dmi.bios.date: 12/13/06
dmi.bios.vendor: PACKARD BELL BV
dmi.bios.version: 4A04
dmi.board.name: CH2
dmi.board.vendor: PACKARD BELL BV
dmi.board.version: CD3A
dmi.chassis.type: 10
dmi.chassis.vendor: PACKARD BELL BV
dmi.modalias: dmi:bvnPACKARDBELLBV:bvr4A04:bd12/13/06:svnPACKARDBELLBV:pnEasyNote_GN45:pvrPB62Q063B2:rvnPACKARDBELLBV:rnCH2:rvrCD3A:cvnPACKARDBELLBV:ct10:cvr:
dmi.product.name: EasyNote_GN45
dmi.product.version: PB62Q063B2
dmi.sys.vendor: PACKARD BELL BV

Revision history for this message

linuxbastard (linuxbastard) wrote on 2010-04-12: AlsaDevices.txt

#28

AlsaDevices.txt Edit (585 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: AplayDevices.txt

#29

AplayDevices.txt Edit (273 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: ArecordDevices.txt

#30

ArecordDevices.txt Edit (272 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: BootDmesg.txt

#31

BootDmesg.txt Edit (44.0 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: Card0.Amixer.values.txt

#32

Card0.Amixer.values.txt Edit (1.5 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: Card0.Codecs.codec.0.txt

#33

Card0.Codecs.codec.0.txt Edit (4.6 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: Card0.Codecs.codec.1.txt

#34

Card0.Codecs.codec.1.txt Edit (140 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: CurrentDmesg.txt

#35

CurrentDmesg.txt Edit (3.7 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: IwConfig.txt

#36

IwConfig.txt Edit (560 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: Lspci.txt

#37

Lspci.txt Edit (12.2 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: Lsusb.txt

#38

Lsusb.txt Edit (593 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: PciMultimedia.txt

#39

PciMultimedia.txt Edit (608 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: ProcCpuinfo.txt

#40

ProcCpuinfo.txt Edit (1.5 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: ProcInterrupts.txt

#41

ProcInterrupts.txt Edit (1.5 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: ProcModules.txt

#42

ProcModules.txt Edit (3.9 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: RfKill.txt

#43

RfKill.txt Edit (112 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: UdevDb.txt

#44

UdevDb.txt Edit (102.7 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: UdevLog.txt

#45

UdevLog.txt Edit (240.1 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2010-04-12: WifiSyslog.txt

#46

WifiSyslog.txt Edit (488.0 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03:

#47

Hi, here I am again after a year with a new ubuntu distribution and still the same problem. Any luck on getting this fixed?

Webcam still shows black box and webcam light always on in 11.04 - the Natty Narwhal, also tried with kernel 3.0.0-999.

Uploading apport information in a bit.

tags:

removed: needs-upstream-testing

Revision history for this message

linuxbastard (linuxbastard) wrote on 2011-07-03: apport information

#48

Architecture: amd64
DistroRelease: Ubuntu 11.04
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_PH:en
LANG=en_PH.UTF-8
SHELL=/bin/bash
Tags: natty running-unity
Uname: Linux 3.0.0-999-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: Upgraded to natty on 2011-05-14 (49 days ago)
UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare video

tags:

added: natty running-unity

Revision history for this message

linuxbastard (linuxbastard) wrote on 2011-07-03:

#49

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: linuxbastard 1333 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xb0000000 irq 43'
   Mixer name : 'SigmaTel STAC9200'
   Components : 'HDA:83847690,1631c018,00102201 HDA:11c13026,c0181631,00100700'
   Controls : 9
   Simple ctrls : 7
DistroRelease: Ubuntu 11.04
HibernationDevice: RESUME=UUID=9984ace7-0312-453f-b534-233605791b52
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: PACKARD BELL BV EasyNote_GN45
Package: linux (not installed)
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcEnviron:
LANGUAGE=en_PH:en
LANG=en_PH.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=fdb5e1ff-e80d-429c-8179-3bbe7ed5c40c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
RelatedPackageVersions:
linux-restricted-modules-2.6.38-8-generic N/A
linux-backports-modules-2.6.38-8-generic N/A
linux-firmware 1.52
Tags: natty running-unity
Uname: Linux 2.6.38-8-generic x86_64
UpgradeStatus: Upgraded to natty on 2011-05-14 (49 days ago)
UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare video
dmi.bios.date: 12/13/06
dmi.bios.vendor: PACKARD BELL BV
dmi.bios.version: 4A04
dmi.board.name: CH2
dmi.board.vendor: PACKARD BELL BV
dmi.board.version: CD3A
dmi.chassis.type: 10
dmi.chassis.vendor: PACKARD BELL BV
dmi.modalias: dmi:bvnPACKARDBELLBV:bvr4A04:bd12/13/06:svnPACKARDBELLBV:pnEasyNote_GN45:pvrPB62Q063B2:rvnPACKARDBELLBV:rnCH2:rvrCD3A:cvnPACKARDBELLBV:ct10:cvr:
dmi.product.name: EasyNote_GN45
dmi.product.version: PB62Q063B2
dmi.sys.vendor: PACKARD BELL BV

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linuxbastard (linuxbastard) wrote on 2011-07-03: AcpiTables.txt

#50

AcpiTables.txt Edit (119.7 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: AlsaDevices.txt

#51

AlsaDevices.txt Edit (585 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: AplayDevices.txt

#52

AplayDevices.txt Edit (273 bytes, text/plain)

apport information

Revision history for this message

linuxbastard (linuxbastard) wrote on 2011-07-03: ArecordDevices.txt

#53

ArecordDevices.txt Edit (272 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: BootDmesg.txt

#54

BootDmesg.txt Edit (50.8 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: Card0.Amixer.values.txt

#55

Card0.Amixer.values.txt Edit (1.2 KiB, text/plain)

apport information

Revision history for this message

linuxbastard (linuxbastard) wrote on 2011-07-03: Card0.Codecs.codec.0.txt

#56

Card0.Codecs.codec.0.txt Edit (5.3 KiB, text/plain)

apport information

Revision history for this message

linuxbastard (linuxbastard) wrote on 2011-07-03: Card0.Codecs.codec.1.txt

#57

Card0.Codecs.codec.1.txt Edit (154 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: CurrentDmesg.txt

#58

CurrentDmesg.txt Edit (1022 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: IwConfig.txt

#59

IwConfig.txt Edit (529 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: Lspci.txt

#60

Lspci.txt Edit (12.5 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: Lsusb.txt

#61

Lsusb.txt Edit (653 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: PciMultimedia.txt

#62

PciMultimedia.txt Edit (608 bytes, text/plain)

apport information

Revision history for this message

linuxbastard (linuxbastard) wrote on 2011-07-03: ProcCpuinfo.txt

#63

ProcCpuinfo.txt Edit (1.4 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: ProcCpuinfo_.txt

#64

ProcCpuinfo_.txt Edit (1.4 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: ProcInterrupts.txt

#65

ProcInterrupts.txt Edit (1.5 KiB, text/plain)

apport information

Revision history for this message

linuxbastard (linuxbastard) wrote on 2011-07-03: ProcModules.txt

#66

ProcModules.txt Edit (3.2 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: RfKill.txt

#67

RfKill.txt Edit (112 bytes, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: UdevDb.txt

#68

UdevDb.txt Edit (110.6 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: UdevLog.txt

#69

UdevLog.txt Edit (262.8 KiB, text/plain)

apport information

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linuxbastard (linuxbastard) wrote on 2011-07-03: WifiSyslog.txt

#70

WifiSyslog.txt Edit (215.4 KiB, text/plain)

apport information

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Brad Figg (brad-figg) wrote on 2011-07-14: Unsupported series, setting status to "Won't Fix".

#71

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	Confirmed → Won't Fix

Affects		Status	Importance	Assigned to
	linux (Ubuntu)	Won't Fix	Undecided	Unassigned
Nominated for Intrepid by Francisco
Nominated for Jaunty by Francisco
Declined for Karmic by Brian Murray

Ubuntu
linux package

Driver m560x for Bisoncam Webcam (Device ID 0402:5602 ALi Corp. Video Camera Controller) don't work!

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntulinux package

Driver m560x for Bisoncam Webcam (Device ID 0402:5602 ALi Corp. Video Camera Controller) don't work!

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
linux package