[Hewlett-Packard Presario V5000 (EP422UA#ABA)] suspend/resume failure

Bug #350083 reported by Douglas Sculley
46
This bug affects 8 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Blank screen after resume. System non-responsive hard power off required.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InterpreterPath: /usr/bin/python2.6
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard Presario V5000 (EP422UA#ABA)
Package: linux-image-2.6.28-11-generic 2.6.28-11.37
ProcAttrCurrent: unconfined
ProcCmdLine: root=UUID=b88aa01c-6fa1-4a02-8046-bff0a8d023fb ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.28-11.37-generic
SourcePackage: linux
StressLog: Error: [Errno 2] No such file or directory: '/var/lib/pm-utils/stress.log'
Tags: resume suspend
Title: [Hewlett-Packard Presario V5000 (EP422UA#ABA)] suspend/resume failure
UserGroups:

Revision history for this message
Douglas Sculley (dsculley) wrote :
Revision history for this message
Junior_sampa (juniorperes-ig) wrote :

I can confirm the problem in my V5306US (RG326UA#ABA).

Blank screen after resume process. It necessary to power off forced.

Revision history for this message
Charles Hedrick (hedrick) wrote :

same thing with HP L2000. blank screen on resume. Had to power off.

Revision history for this message
Junior_sampa (juniorperes-ig) wrote :

Dear colleagues,

In contact with HP support center, I'd mentioned the case from link bellow which was solved this week with new Bios version.
Case I'd mentioned:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/301353

They informed me that the following change in kernell could solve our problem:
_______________________________________________________________________
Change drivers/usb/host/uhci-hcd.c:suspend_allowed() to always return 0 (don't suspend on uhci_suspend the but reset), usb seems to work after a suspend/resume with apm."

For more detail. I request you to follow given below link.

http://his.luky.org/ML/linux-kernel.2004/msg01745.html
_______________________________________________________________________

The question now is how to implement the change in Ubuntu 9.04. Does anybody could help with that?

Thank you all
Adilson

Revision history for this message
Jim Lieb (lieb) wrote :

The advise from the HP support center is dated. That function no longer exists, maiing their advice invalid. Sorry.

Can you confirm this issue exists with the most recent Karmic Koala 9.10 Beta release? ISO CD images are available at http://cdimage.ubuntu.com/releases/karmic/ . If the issue remains with Karmic it would be great to then also test the latest upstream mainline kernel available. This will allow additional upstream developers to examine this issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Thanks in advance.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
M. H. Pathfinder (mhpathfinder) wrote : Re: [Bug 350083] Re: [Hewlett-Packard Presario V5000 (EP422UA#ABA)] suspend/resume failure

I won't be upgrading our Compaq V2000, until the stable release of
Karmic Koala 9.10 is released. I'm not sure why the HP support center
reference is mentioned, the only HP/Compaq system is my wife's Compaq
V2000 laptop. I test the pre-release and beta systems on two Gateway
desktops and my Acer Aspire One D250-1026 netbook.

  I'm the one who updates the computers. I've put Ubuntu 9.10 beta
successfully on a Gateway 2100E and a Gateway 41000E. There is a
message on bootup that the Gateway 4100E's motherboard BIOS is not
recognized, but the system boots up fine anyway. No other bugs, thus
far, except for one. I've also installed Ubuntu 9.10 Netbook Remix on
my Acer Aspire One D250-1026 netbook. I had tried Alpha 5 a couple of
weeks ago, which crashed at the login screen on bootup. Installed the
BETA version two days ago, and all is working well, except for an Ubuntu
One client crash bug. The BETA version on the Acer Aspire One fixed the
previous audio bugs from the Alpha. Good work to those sifting through
these bugs with resolution.

Also, shutdown is superfast. I hit the power button on the Acer Aspire
One and it powers down within a couple of seconds, maybe three or four,
but Wow!

On Fri, 2009-10-16 at 21:38 +0000, Jim Lieb wrote:
> The advise from the HP support center is dated. That function no longer
> exists, maiing their advice invalid. Sorry.
>
> Can you confirm this issue exists with the most recent Karmic Koala 9.10
> Beta release? ISO CD images are available at
> http://cdimage.ubuntu.com/releases/karmic/ . If the issue remains with
> Karmic it would be great to then also test the latest upstream mainline
> kernel available. This will allow additional upstream developers to
> examine this issue. Refer to
> https://wiki.ubuntu.com/KernelMainlineBuilds . Thanks in advance.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>

Revision history for this message
sefianix (sefianix) wrote :

@jim
I'm using the beta Kubuntu ISO and I've also apt-get update/upgraded to latest. It's still an issue. Compaq Presario v5000.

Revision history for this message
Michael (mlizzio) wrote :

I'm using the official Ubuntu Karmic release and it's still an issue on Compaq v2000.

Revision history for this message
Mikespik (mikespik) wrote :

I'm using a Compaq Presario V6000 and it is also affected.
Moreover, sometimes for no reason the screen goes blank and have to reboot as well.

Revision history for this message
overvolting (overvolting) wrote :

I'm using a Compaq Presario V5000 on Debian / Squeeze and I'm also affected.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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