jaunty freezes suddenly

[Romain1101]

Linux Ubuntu 2.6.28-11.36-generic

Description: Ubuntu jaunty (development branch)
Release: 9.04
------------------------------------------------
Well, since I updated my system yesterday, this one started to freeze suddenly
when I try to open applications (like skysentials from skype) or here when I try to attach a file,
by launching a location selector window : it freezes!

Either a blackscreen with a working-like system or a normal screen with working mouse
but without responses to keyboard uses. Neither does Ctrl+Alt+BkSpace (restart xserver) work.

So I have my doubt about the guilty packages ? Linux-image, Qtcore, Pyhton...

-------------------------------------------------
romain@MadPrt-010909:~$ apt-cache showpkg linux
Package: linux
Versions:
2.6.28.11.13 (/var/lib/apt/lists/fr.archive.ubuntu.com_ubuntu_dists_jaunty_restricted_binary-i386_Packages)
 Description Language:
                 File: /var/lib/apt/lists/fr.archive.ubuntu.com_ubuntu_dists_jaunty_restricted_binary-i386_Packages
                  MD5: e1f3af50c53d3b40815e9810a03f60ee

Reverse Depends:
Dependencies:
2.6.28.11.13 - linux-image (5 2.6.28.11.13) linux-restricted-modules (5 2.6.28.11.13)
Provides:
2.6.28.11.13 -
Reverse Provides:
type-handling 0.2.23
------------------------------------------------------------

Because I have some doubts about qtCore as my freezing occurs often when I'm trying to open applications
or manipulating aplications fonctions.

------------------------------------------------------------
~$ apt-cache showpkg libqt4-core
Package: libqt4-core
Versions:
4.5.0-0ubuntu2 (/var/lib/apt/lists/fr.archive.ubuntu.com_ubuntu_dists_jaunty_main_binary-i386_Packages) (/var/lib/dpkg/status)
 Description Language:
                 File: /var/lib/apt/lists/fr.archive.ubuntu.com_ubuntu_dists_jaunty_main_binary-i386_Packages
                  MD5: 0beb7d0312db4da8526d72c14ab59ec7

Reverse Depends:
  skype,libqt4-core 4.2.1
  qcomicbook,libqt4-core 4.3.3
  fbx-playlist,libqt4-core 4.3.2
  ugene,libqt4-core 4.4.0
  tulip,libqt4-core 4.3.4
  squash,libqt4-core 4.3.2
  rlplot,libqt4-core 4.3.2
  qtnx,libqt4-core 4.3.4
  qrfcview,libqt4-core 4.3.4
  qfreefax,libqt4-core 4.3.4
  qchat,libqt4-core 4.3.2
  openmsx-debugger,libqt4-core 4.3.4
  nzb,libqt4-core 4.3.1
  nuapplet,libqt4-core 4.3.4
  livemix,libqt4-core 4.3.4
  libtulip-qt4-3.0.0b6,libqt4-core 4.3.4
  libqdbusbridge,libqt4-core 4.3.1
  libqca2-plugin-gnupg,libqt4-core 4.3.2
  kmformat,libqt4-core 4.2.0
  kblogger-kde4,libqt4-core 4.3.4
  gnudoq,libqt4-core 4.3.4
  qt4-qtconfig,libqt4-core 4.4.0~beta1-1
  qt4-dev-tools,libqt4-core 4.4.0~beta1-1
  qt4-designer,libqt4-core 4.4.0~beta1-1
  libqttelepathycore0,libqt4-core 4.3.3
  libqttelepathycommon0,libqt4-core 4.3.3
  libqttelepathyclient0,libqt4-core 4.3.3
  libqttapioca0,libqt4-core 4.3.3
  libqtgui4,libqt4-core 4.0.1-3
  libqtcore4,libqt4-core 4.4.0~beta1-1
  libqt4-xml,libqt4-core 4.4.0~beta1-1
  libqt4-test,libqt4-core 4.4.0~beta1-1
  libqt4-script,libqt4-core 4.4.0~beta1-1
  libqt4-network,libqt4-core 4.4.0~beta1-1
  libqt4-dbus,libqt4-core 4.4.0~beta1-1
  libqca2-plugin-ossl,libqt4-core 4.3.2
Dependencies:
4.5.0-0ubuntu2 - libqtcore4 (5 4.5.0-0ubuntu2) libqt4-network (5 4.5.0-0ubuntu2) libqt4-script (5 4.5.0-0ubuntu2) libqt4-xml (5 4.5.0-0ubuntu2) libqt4-dbus (5 4.5.0-0ubuntu2) libqt4-test (5 4.5.0-0ubuntu2) dpkg (2 1.14.12ubuntu3)
Provides:
4.5.0-0ubuntu2 -
Reverse Provides:

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: TOSHIBA TECRA A4
Package: linux-image-2.6.28-11-generic 2.6.28-11.37
ProcCmdLine: root=UUID=f1c44d35-d99f-4390-935a-f1a4de9c12ec ro quiet splash
ProcEnviron:
 LANGUAGE=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.28-11.36-generic
SourcePackage: linux

[Robert Hrovat (robi-hipnos)]

I also have these problems. I currently work on 4 different computers with Jaunty on. One of them randomly locks up completely where only reset button works, one keeps crashing programs - mostly multimedia apps, while 2 works perfect. Is this a kernel bug? Since I had same problems with fifth machine where Gentoo is installed. After kernel downgrade to 2.6.27, Gentoo box doesn't freeze anymore.

[Jamie (solowinter)]

The problem started for me last week after upgrading from Ext3 to Ext4. I can almost always trigger it by launching Ktorrent by clicking a torrent file in Firefox, but I've had it freeze up during file transfers, file deletions, etc. What makes this really bad is that I am now on Ext4 and have experience at least 180 MB of data loss as a result of this bug. It seems that, with Ext4, the files at risk are those being accessed at the time of the freeze -- which makes even backing up files a scary proposition if the freeze were to take place in the middle of a backup.

[Jamie (solowinter)]

Any particular reason the priority of this bug is still listed as "undecided?" This is a serious bug that has been echoed in the Ubuntu forums and elsewhere. It is also responsible for data loss.

[henterac3 (henterac3)]

Hello ! It's the same for me. Since my computer runs with Jaunty, it often freezes and the reset button is the only solution. It has never occured with Intrepid Ibex.

[Rinu (rinu-seznam)]

I have same problem. System freezes at any time, no matter how many applications are running or which one. Usually 5x or more freezes per day. Caps-Lock diod doesn't response. Only solution is Reset button. Besides me I know at least about 5 other people with same problem.

[Matti Koskimies (matti)]

I too have the same problem on a HP Pavilion tx1000 laptop. I can't either tell that this freeze would result from a specific application, the desktop just freezes all of a sudden. I can't even log in via ssh. I have a Fujitsu Siemens laptop runnung Jaunty without problems.

[dannyboy1121 (dan-silverlotus)]

I think it's time we started rolling these up?

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/355155

[Richard Mansell (richard-worldtell)]

I too had freezes with Jaunty. It would boot into Jaunty fine, but once it had been up for about a minute, it would freeze. It didn't matter what I did or didn't do. I could let it boot up and then just sit back and relax and it would freeze. The only thing I could do was reset the computer. I've downloaded the new kernel, 2.6.29, and now everything is working just fine!

[jplotkin (jeff-plotkinsoftware)]

I am having a similar issue, but I am not sure if its the same as other people here. My system seems to freeze mostly when using Mozilla Thunderbird, but that may be a red herring as I always have many other applications open. It just happened in Firefox while trying to watch a youtube video, and it happened last night while using the Youtube plugin for Totem.

This didn't seem to happen when I was using an Nvidia graphics card. The nvidia card was a PCI-E, now I am using a regular PCI Radeon card.

When the freeze occurs, the mouse still works, but no keyboard commands seem to work. I do have a USB keyboard though.

When I try to VNC into the frozen machine it doesn't work. When I ssh in, it works, but is very slow. When I check with the top command I see that the Xorg process is using a huge amount of CPU as if its caught in some infinite loop. So far no matter what I do, I have not been able to kill the Xorg process but my guess is that if I could kill it, I could restart it and get back into xwindows again (of course losing some of my current session).

When I ssh in, if I use the reboot command, something happens, I am not sure what. The ssh daemon seems to be shutdown as I can no longer ssh in, but the machine never reboots.

The only thing that works is to ssh in and do:
sudo shutdown now -h
If I do the above I can walk away and generally when I come back the machine is off and I feel good knowing that it shut down properly to some extent. I have never waited around to see how long it actually takes to shutdown from there.

In any case, this does seem like a major issue! I love ubuntu and want to get my clients, friends, family and associates to switch, but most people wouldn't accept and deal with a problem like this (the way I do).

[Fredoom (fredoom)]

Exactly the same issue for me, when a freeze occurs, the mouse still works very slowly.
With keyboard, alt+Syst+B is working and the system reboot, but alt+Syst+K is failing and let the system freeze totally, with some 'visual noise' on the screen.

The system seems to be freezing really often with applications that are dealing with network/internet.

I upgraded the file system to Ext4 when upgraded Intrepid to Jaunty.

Hope that will help a little to solve this major issue.

[chayyoo (krvbr)]

Same here for several months: freeze within the first five minutes after boot, keyboard locked (except Alt-SysRq-B), but mouse pointer still moving. Sometimes it recovered spontaneously after about one minute. Sometimes there is screen corruption.

I've come to the conclusion that it must be a hardware error, probably occurring at a certain temperature in the warming up of the PC. When I reset the PC after it happens (without powering off) and reboot, t remains stable for hours...

I've tried all combinations of kernels, drivers, kernel boot parameters and compiz. The only thing puzzling me still: why do so many people keep reporting the same problem? And the question remains: is it the processor (AMD Athlon 64 single core in my case), the motherboard, the RAM (RAM test reveals no errors) or the video card (Nvidia 6600 in my case)? The combination AMDx64 and Nvidia seems rather frequent in these posts.

[Rene Klever (rene-klever)]

I have exactly the same problem, very annoying. I run jaunty kernel version on a T61 thinkpad and use gnome.
Kde also gave trouble, and just restarted x so all my programs were lost. Gnome just freezes

[mridings (mridings)]

I have the same problem many of you are having. I simply want to know what to do next. Do I find another OS until this is fixed... or use Vista. At least Vista's stable on my machine.

As much as I don't like it, Vista's the only way I can remain half way productive. My productivity is in the basement when I use my Jaunty. I can't even open email without fear or a freeze up.

Using Konqueror in place of Firefox seems to reduce my freezeups, but does NOT eliminate them. Not sure if this is KDE 4 or an Ubuntu issue...

It's to the point I'm telling people to stay away from Ubuntu until these issues are fixed. I've also noticed magazines and ezines seem to be saying the same thing. Locks up, or hangs, or freezes.

Any ideas????

[Romain1101 (romainmadala)]

Well, you can also do like I did : I went back to a previous version of ubuntu more stable.
As far as I am concerned, my Ubuntu 8.04.3 LTS - KDE is very stable, but doesn't provide any Kwin effects neither desktop applets
but it works, and very well besides !!

I'm waiting the 9.10 version to try another time. If it's still useless I'll go back to 8.10.

----- Mail Original -----
De: "mridings" <email address hidden>
À: <email address hidden>
Envoyé: Lundi 14 Septembre 2009 22h04:38 GMT +01:00 Amsterdam / Berlin / Berne / Rome / Stockholm / Vienne
Objet: [Bug 347848] Re: jaunty freezes suddenly

I have the same problem many of you are having. I simply want to know
what to do next. Do I find another OS until this is fixed... or use
Vista. At least Vista's stable on my machine.

As much as I don't like it, Vista's the only way I can remain half way
productive. My productivity is in the basement when I use my Jaunty. I
can't even open email without fear or a freeze up.

Using Konqueror in place of Firefox seems to reduce my freezeups, but
does NOT eliminate them. Not sure if this is KDE 4 or an Ubuntu issue...

It's to the point I'm telling people to stay away from Ubuntu until
these issues are fixed. I've also noticed magazines and ezines seem to
be saying the same thing. Locks up, or hangs, or freezes.

Any ideas????

--
jaunty freezes suddenly
https://bugs.launchpad.net/bugs/347848
You received this bug notification because you are a direct subscriber
of the bug.

Status in “linux” package in Ubuntu: New

Bug description:
Linux Ubuntu 2.6.28-11.36-generic

Description: Ubuntu jaunty (development branch)
Release: 9.04
------------------------------------------------
Well, since I updated my system yesterday, this one started to freeze suddenly
when I try to open applications (like skysentials from skype) or here when I try to attach a file,
by launching a location selector window : it freezes!

Either a blackscreen with a working-like system or a normal screen with working mouse
but without responses to keyboard uses. Neither does Ctrl+Alt+BkSpace (restart xserver) work.

So I have my doubt about the guilty packages ? Linux-image, Qtcore, Pyhton...

-------------------------------------------------
romain@MadPrt-010909:~$ apt-cache showpkg linux
Package: linux
Versions:
2.6.28.11.13 (/var/lib/apt/lists/fr.archive.ubuntu.com_ubuntu_dists_jaunty_restricted_binary-i386_Packages)
 Description Language:
                 File: /var/lib/apt/lists/fr.archive.ubuntu.com_ubuntu_dists_jaunty_restricted_binary-i386_Packages
                  MD5: e1f3af50c53d3b40815e9810a03f60ee

Reverse Depends:
Dependencies:
2.6.28.11.13 - linux-image (5 2.6.28.11.13) linux-restricted-modules (5 2.6.28.11.13)
Provides:
2.6.28.11.13 -
Reverse Provides:
type-handling 0.2.23
------------------------------------------------------------

Because I have some doubts about qtCore as my freezing occurs often when I'm trying to open applications
or manipulating aplications fonctions.

------------------------------------------------------------
~$ apt-cache showpkg libqt4-core
Package: libqt4-core ...

[Pedro Fausto R. Leite Jr. (pedrofausto)]

I noticed this too. Sometimes I'm capable to work for hours and then some app windows turn to gray color (as working) and if I minimize that window than the system freeze.

In fact, if some music is playing, it's keeping playing! But this issue shows up even without music, video or any kind of multimedia task running and no keyboard shortcut works.

I'm disabling compiz and testing again.

[mridings (mridings)]

Disabling compiz was the first thing I tried. Still have the problems. I'm
currently running Vista. Got a dual monitor setup that's a pain to set up
through Jaunty. so I went back to Vista, simply more productive... I need to
get a Mac.

God Bless,
MRidings

On Fri, Oct 2, 2009 at 11:50 AM, Pedro Fausto R. Leite Jr. <
<email address hidden>> wrote:

> I noticed this too. Sometimes I'm capable to work for hours and then
> some app windows turn to gray color (as working) and if I minimize that
> window than the system freeze.
>
> In fact, if some music is playing, it's keeping playing! But this issue
> shows up even without music, video or any kind of multimedia task
> running and no keyboard shortcut works.
>
> I'm disabling compiz and testing again.
>
> --
> jaunty freezes suddenly
> https://bugs.launchpad.net/bugs/347848
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: New
>
> Bug description:
> Linux Ubuntu 2.6.28-11.36-generic
>
> Description: Ubuntu jaunty (development branch)
> Release: 9.04
> ------------------------------------------------
> Well, since I updated my system yesterday, this one started to freeze
> suddenly
> when I try to open applications (like skysentials from skype) or here when
> I try to attach a file,
> by launching a location selector window : it freezes!
>
> Either a blackscreen with a working-like system or a normal screen with
> working mouse
> but without responses to keyboard uses. Neither does Ctrl+Alt+BkSpace
> (restart xserver) work.
>
> So I have my doubt about the guilty packages ? Linux-image, Qtcore,
> Pyhton...
>
>
> -------------------------------------------------
> romain@MadPrt-010909:~$ apt-cache showpkg linux
> Package: linux
> Versions:
> 2.6.28.11.13
> (/var/lib/apt/lists/fr.archive.ubuntu.com_ubuntu_dists_jaunty_restricted_binary-i386_Packages)
> Description Language:
> File:
> /var/lib/apt/lists/fr.archive.ubuntu.com_ubuntu_dists_jaunty_restricted_binary-i386_Packages
> MD5: e1f3af50c53d3b40815e9810a03f60ee
>
>
> Reverse Depends:
> Dependencies:
> 2.6.28.11.13 - linux-image (5 2.6.28.11.13) linux-restricted-modules (5
> 2.6.28.11.13)
> Provides:
> 2.6.28.11.13 -
> Reverse Provides:
> type-handling 0.2.23
> ------------------------------------------------------------
>
> Because I have some doubts about qtCore as my freezing occurs often when
> I'm trying to open applications
> or manipulating aplications fonctions.
>
>
> ------------------------------------------------------------
> ~$ apt-cache showpkg libqt4-core
> Package: libqt4-core
> Versions:
> 4.5.0-0ubuntu2
> (/var/lib/apt/lists/fr.archive.ubuntu.com_ubuntu_dists_jaunty_main_binary-i386_Packages)
> (/var/lib/dpkg/status)
> Description Language:
> File:
> /var/lib/apt/lists/fr.archive.ubuntu.com_ubuntu_dists_jaunty_main_binary-i386_Packages
> MD5: 0beb7d0312db4da8526d72c14ab59ec7
>
>
> Reverse Depends:
> skype,libqt4-core 4.2.1
> qcomicbook,libqt4-core 4.3.3
> fbx-playlist,libqt4-core 4.3.2
> ugene,libqt4-core 4.4.0
> tulip,libqt4-core 4.3.4
> squash,libqt4-core 4.3.2
> r...

[Fredoom (fredoom)]

Hmm, and now I upgraded to Karmic Beta.
And I am still affected by the bug freezing and/or black screen idle.

Will it be considered finally as a major issue, if it seems that the next version of Ubuntu is still affected ?

I will wait for the real release and do a complete reinstall.
And see.

[Jeremy Foshee (jeremyfoshee)]

Hi Romain1101,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid.

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 347848

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]