Email-in breaks on mixed case email addresses

[Anthony]

Paul Analysis
===========

After testing with Anthony, it was fortunately a simple problem. His profile had an email address of:

  <email address hidden>

(Blah in for spam prevention in Launchpad.) However, the incoming email had a From of:

  <email address hidden>

Original
========

E-mail In to Blog does not appear to be working. I replied to existing blog e-mail alerts and created a new one as well. None of these have been posted to KARL as blog comments or new blog posts. Can you check the mail server to see if it is processing new incoming blog requests?

[Paul Everitt (paul-agendaless)]

That's weird, I just tested on my side and it worked. Can you get
with Nat and see if it still works for him? It worked for him
yesterday.

Are you posting the email from an email address matching someone that
is a member of the community?

--Paul

On Mar 18, 2009, at 11:58 AM, Anthony wrote:

> Public bug reported:
>
> E-mail In to Blog does not appear to be working. I replied to
> existing
> blog e-mail alerts and created a new one as well. None of these have
> been posted to KARL as blog comments or new blog posts. Can you check
> the mail server to see if it is processing new incoming blog requests?
>
> ** Affects: karl3
> Importance: Medium
> Assignee: Paul Everitt (paul-agendaless)
> Status: New
>
>
> ** Tags: email-blogcomment email-blogentry
>
> ** Tags added: email-blogcomment email-blogentry
>
> ** Changed in: karl3
> Importance: Undecided => Medium
> Assignee: (unassigned) => Paul Everitt (paul-agendaless)
> Target: None => m6
>
> --
> Incoming E-mail Blog Not Working
> https://bugs.launchpad.net/bugs/344889
> You received this bug notification because you are a bug assignee.
>
> Status in Porting KARL to a new architecture: New
>
> Bug description:
> E-mail In to Blog does not appear to be working. I replied to
> existing blog e-mail alerts and created a new one as well. None of
> these have been posted to KARL as blog comments or new blog posts.
> Can you check the mail server to see if it is processing new
> incoming blog requests?

[Anthony (agalietti)]

Hi Paul,

Nat and I worked on this together this morning and he did tell me that
it worked yesterday. I was replying to blog alerts from the Anthony G
Test Community. I also tried to post a brand new blog entry and it has
not posted either. I am logging in as staff5.

Thanks Paul.

Anthony

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Paul Everitt
Sent: Wednesday, March 18, 2009 12:21 PM
To: Anthony Galietti
Subject: Re: [Bug 344889] [NEW] Incoming E-mail Blog Not Working

That's weird, I just tested on my side and it worked. Can you get
with Nat and see if it still works for him? It worked for him
yesterday.

Are you posting the email from an email address matching someone that
is a member of the community?

--Paul

On Mar 18, 2009, at 11:58 AM, Anthony wrote:

> Public bug reported:
>
> E-mail In to Blog does not appear to be working. I replied to
> existing
> blog e-mail alerts and created a new one as well. None of these have
> been posted to KARL as blog comments or new blog posts. Can you check
> the mail server to see if it is processing new incoming blog requests?
>
> ** Affects: karl3
> Importance: Medium
> Assignee: Paul Everitt (paul-agendaless)
> Status: New
>
>
> ** Tags: email-blogcomment email-blogentry
>
> ** Tags added: email-blogcomment email-blogentry
>
> ** Changed in: karl3
> Importance: Undecided => Medium
> Assignee: (unassigned) => Paul Everitt (paul-agendaless)
> Target: None => m6
>
> --
> Incoming E-mail Blog Not Working
> https://bugs.launchpad.net/bugs/344889
> You received this bug notification because you are a bug assignee.
>
> Status in Porting KARL to a new architecture: New
>
> Bug description:
> E-mail In to Blog does not appear to be working. I replied to
> existing blog e-mail alerts and created a new one as well. None of
> these have been posted to KARL as blog comments or new blog posts.
> Can you check the mail server to see if it is processing new
> incoming blog requests?

--
Incoming E-mail Blog Not Working
https://bugs.launchpad.net/bugs/344889
You received this bug notification because you are a direct subscriber
of the bug.

Status in Porting KARL to a new architecture: New

Bug description:
E-mail In to Blog does not appear to be working. I replied to existing
blog e-mail alerts and created a new one as well. None of these have
been posted to KARL as blog comments or new blog posts. Can you check
the mail server to see if it is processing new incoming blog requests?

[Nat Katin-Borland (nborland)]

I was just able to email-in a blog entry without a problem. Anthony,
try emailing in again and see what happens - maybe it was just a server
hiccup?

-----Original Message-----
From: Anthony Galietti
Sent: Wednesday, March 18, 2009 12:39 PM
To: Bug 344889
Cc: Nathaniel Katin-Borland
Subject: RE: [Bug 344889] [NEW] Incoming E-mail Blog Not Working

Hi Paul,

Nat and I worked on this together this morning and he did tell me that
it worked yesterday. I was replying to blog alerts from the Anthony G
Test Community. I also tried to post a brand new blog entry and it has
not posted either. I am logging in as staff5.

Thanks Paul.

Anthony

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Paul Everitt
Sent: Wednesday, March 18, 2009 12:21 PM
To: Anthony Galietti
Subject: Re: [Bug 344889] [NEW] Incoming E-mail Blog Not Working

That's weird, I just tested on my side and it worked. Can you get
with Nat and see if it still works for him? It worked for him
yesterday.

Are you posting the email from an email address matching someone that
is a member of the community?

--Paul

On Mar 18, 2009, at 11:58 AM, Anthony wrote:

> Public bug reported:
>
> E-mail In to Blog does not appear to be working. I replied to
> existing
> blog e-mail alerts and created a new one as well. None of these have
> been posted to KARL as blog comments or new blog posts. Can you check
> the mail server to see if it is processing new incoming blog requests?
>
> ** Affects: karl3
> Importance: Medium
> Assignee: Paul Everitt (paul-agendaless)
> Status: New
>
>
> ** Tags: email-blogcomment email-blogentry
>
> ** Tags added: email-blogcomment email-blogentry
>
> ** Changed in: karl3
> Importance: Undecided => Medium
> Assignee: (unassigned) => Paul Everitt (paul-agendaless)
> Target: None => m6
>
> --
> Incoming E-mail Blog Not Working
> https://bugs.launchpad.net/bugs/344889
> You received this bug notification because you are a bug assignee.
>
> Status in Porting KARL to a new architecture: New
>
> Bug description:
> E-mail In to Blog does not appear to be working. I replied to
> existing blog e-mail alerts and created a new one as well. None of
> these have been posted to KARL as blog comments or new blog posts.
> Can you check the mail server to see if it is processing new
> incoming blog requests?

--
Incoming E-mail Blog Not Working
https://bugs.launchpad.net/bugs/344889
You received this bug notification because you are a direct subscriber
of the bug.

Status in Porting KARL to a new architecture: New

Bug description:
E-mail In to Blog does not appear to be working. I replied to existing
blog e-mail alerts and created a new one as well. None of these have
been posted to KARL as blog comments or new blog posts. Can you check
the mail server to see if it is processing new incoming blog requests?

[Paul Everitt (paul-agendaless)]

I've been watching the log and saw that, since we started talking, an
email got processed by one of you.

If it is still working ok for Nat, but not you, we'll have to do some
digging.

--Paul

On Mar 18, 2009, at 12:38 PM, Anthony wrote:

> Hi Paul,
>
> Nat and I worked on this together this morning and he did tell me that
> it worked yesterday. I was replying to blog alerts from the Anthony G
> Test Community. I also tried to post a brand new blog entry and it
> has
> not posted either. I am logging in as staff5.
>
> Thanks Paul.
>
> Anthony
>
> -----Original Message-----
> From: <email address hidden> [mailto:<email address hidden>] On Behalf
> Of
> Paul Everitt
> Sent: Wednesday, March 18, 2009 12:21 PM
> To: Anthony Galietti
> Subject: Re: [Bug 344889] [NEW] Incoming E-mail Blog Not Working
>
>
> That's weird, I just tested on my side and it worked. Can you get
> with Nat and see if it still works for him? It worked for him
> yesterday.
>
> Are you posting the email from an email address matching someone that
> is a member of the community?
>
> --Paul
>
> On Mar 18, 2009, at 11:58 AM, Anthony wrote:
>
>> Public bug reported:
>>
>> E-mail In to Blog does not appear to be working. I replied to
>> existing
>> blog e-mail alerts and created a new one as well. None of these have
>> been posted to KARL as blog comments or new blog posts. Can you
>> check
>> the mail server to see if it is processing new incoming blog
>> requests?
>>
>> ** Affects: karl3
>> Importance: Medium
>> Assignee: Paul Everitt (paul-agendaless)
>> Status: New
>>
>>
>> ** Tags: email-blogcomment email-blogentry
>>
>> ** Tags added: email-blogcomment email-blogentry
>>
>> ** Changed in: karl3
>> Importance: Undecided => Medium
>> Assignee: (unassigned) => Paul Everitt (paul-agendaless)
>> Target: None => m6
>>
>> --
>> Incoming E-mail Blog Not Working
>> https://bugs.launchpad.net/bugs/344889
>> You received this bug notification because you are a bug assignee.
>>
>> Status in Porting KARL to a new architecture: New
>>
>> Bug description:
>> E-mail In to Blog does not appear to be working. I replied to
>> existing blog e-mail alerts and created a new one as well. None of
>> these have been posted to KARL as blog comments or new blog posts.
>> Can you check the mail server to see if it is processing new
>> incoming blog requests?
>
> --
> Incoming E-mail Blog Not Working
> https://bugs.launchpad.net/bugs/344889
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Porting KARL to a new architecture: New
>
> Bug description:
> E-mail In to Blog does not appear to be working. I replied to
> existing
> blog e-mail alerts and created a new one as well. None of these have
> been posted to KARL as blog comments or new blog posts. Can you check
> the mail server to see if it is processing new incoming blog requests?
>
> --
> Incoming E-mail Blog Not Working
> https://bugs.launchpad.net/bugs/344889
> You received this bug notification because you are a bug assignee.
>
> Status in Porting KARL to a new architecture: New
>
> Bug description:
> E-mail In to Blog does not appear to be wor...

[Anthony (agalietti)]

Paul,

I sent a new message to '<email address hidden>'
and still no blog post on KARL.

Please check this out.

Thanks.

Anthony

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Paul Everitt
Sent: Wednesday, March 18, 2009 12:53 PM
To: Anthony Galietti
Subject: Re: [Bug 344889] [NEW] Incoming E-mail Blog Not Working

I've been watching the log and saw that, since we started talking, an
email got processed by one of you.

If it is still working ok for Nat, but not you, we'll have to do some
digging.

--Paul

On Mar 18, 2009, at 12:38 PM, Anthony wrote:

> Hi Paul,
>
> Nat and I worked on this together this morning and he did tell me that
> it worked yesterday. I was replying to blog alerts from the Anthony G
> Test Community. I also tried to post a brand new blog entry and it
> has
> not posted either. I am logging in as staff5.
>
> Thanks Paul.
>
> Anthony
>
> -----Original Message-----
> From: <email address hidden> [mailto:<email address hidden>] On Behalf
> Of
> Paul Everitt
> Sent: Wednesday, March 18, 2009 12:21 PM
> To: Anthony Galietti
> Subject: Re: [Bug 344889] [NEW] Incoming E-mail Blog Not Working
>
>
> That's weird, I just tested on my side and it worked. Can you get
> with Nat and see if it still works for him? It worked for him
> yesterday.
>
> Are you posting the email from an email address matching someone that
> is a member of the community?
>
> --Paul
>
> On Mar 18, 2009, at 11:58 AM, Anthony wrote:
>
>> Public bug reported:
>>
>> E-mail In to Blog does not appear to be working. I replied to
>> existing
>> blog e-mail alerts and created a new one as well. None of these have
>> been posted to KARL as blog comments or new blog posts. Can you
>> check
>> the mail server to see if it is processing new incoming blog
>> requests?
>>
>> ** Affects: karl3
>> Importance: Medium
>> Assignee: Paul Everitt (paul-agendaless)
>> Status: New
>>
>>
>> ** Tags: email-blogcomment email-blogentry
>>
>> ** Tags added: email-blogcomment email-blogentry
>>
>> ** Changed in: karl3
>> Importance: Undecided => Medium
>> Assignee: (unassigned) => Paul Everitt (paul-agendaless)
>> Target: None => m6
>>
>> --
>> Incoming E-mail Blog Not Working
>> https://bugs.launchpad.net/bugs/344889
>> You received this bug notification because you are a bug assignee.
>>
>> Status in Porting KARL to a new architecture: New
>>
>> Bug description:
>> E-mail In to Blog does not appear to be working. I replied to
>> existing blog e-mail alerts and created a new one as well. None of
>> these have been posted to KARL as blog comments or new blog posts.
>> Can you check the mail server to see if it is processing new
>> incoming blog requests?
>
> --
> Incoming E-mail Blog Not Working
> https://bugs.launchpad.net/bugs/344889
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Porting KARL to a new architecture: New
>
> Bug description:
> E-mail In to Blog does not appear to be working. I replied to
> existing
> blog e-mail alerts and created a new one as well. None of these have
> been posted to KARL as...

[Paul Everitt (paul-agendaless)]

Chris, I think the solution on this is to lowercase the incoming address and lowercase all the community members email addresses before doing the match.

[Chris Rossi (chris-archimedeanco)]

So does that mean we should do case insensitive matching on incoming email
addresses?

Chris

On Wed, Mar 18, 2009 at 3:19 PM, Launchpad Bug Tracker <
<email address hidden>> wrote:

> You have been subscribed to a public bug:
>
>
> Paul Analysis
> ===========
>
> After testing with Anthony, it was fortunately a simple problem. His
> profile had an email address of:
>
> <email address hidden>
>
> (Blah in for spam prevention in Launchpad.) However, the incoming email
> had a From of:
>
> <email address hidden>
>
> Original
> ========
>
>
> E-mail In to Blog does not appear to be working. I replied to existing
> blog e-mail alerts and created a new one as well. None of these have been
> posted to KARL as blog comments or new blog posts. Can you check the mail
> server to see if it is processing new incoming blog requests?
>
> ** Affects: karl3
> Importance: Medium
> Assignee: Chris Rossi (chris-archimedeanco)
> Status: New
>
>
> ** Tags: email-blogcomment email-blogentry
> --
> Email-in breaks on mixed case email addresses
> https://bugs.launchpad.net/bugs/344889
> You received this bug notification because you are a bug assignee.
>

[Chris Rossi (chris-archimedeanco)]

Sorry, saw your note after the fact. Case insensitive matching it is!

Chris

On Wed, Mar 18, 2009 at 4:09 PM, Chris Rossi <email address hidden>wrote:

> So does that mean we should do case insensitive matching on incoming email
> addresses?
>
> Chris
>
>
>
> On Wed, Mar 18, 2009 at 3:19 PM, Launchpad Bug Tracker <
> <email address hidden>> wrote:
>
>> You have been subscribed to a public bug:
>>
>>
>> Paul Analysis
>> ===========
>>
>> After testing with Anthony, it was fortunately a simple problem. His
>> profile had an email address of:
>>
>> <email address hidden>
>>
>> (Blah in for spam prevention in Launchpad.) However, the incoming email
>> had a From of:
>>
>> <email address hidden>
>>
>> Original
>> ========
>>
>>
>> E-mail In to Blog does not appear to be working. I replied to existing
>> blog e-mail alerts and created a new one as well. None of these have been
>> posted to KARL as blog comments or new blog posts. Can you check the mail
>> server to see if it is processing new incoming blog requests?
>>
>> ** Affects: karl3
>> Importance: Medium
>> Assignee: Chris Rossi (chris-archimedeanco)
>> Status: New
>>
>>
>> ** Tags: email-blogcomment email-blogentry
>> --
>> Email-in breaks on mixed case email addresses
>> https://bugs.launchpad.net/bugs/344889
>> You received this bug notification because you are a bug assignee.
>>
>
>

[Anthony (agalietti)]

Hi Chris,

I am not sure what order your reply messages were delivered in. Yes,
please do case insensitive matching on incoming e-mail addresses.

Thanks.

Anthony

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Chris Rossi
Sent: Wednesday, March 18, 2009 4:09 PM
To: Anthony Galietti
Subject: Re: [Bug 344889] [NEW] Email-in breaks on mixed case email
addresses

So does that mean we should do case insensitive matching on incoming
email
addresses?

Chris

On Wed, Mar 18, 2009 at 3:19 PM, Launchpad Bug Tracker <
<email address hidden>> wrote:

> You have been subscribed to a public bug:
>
>
> Paul Analysis
> ===========
>
> After testing with Anthony, it was fortunately a simple problem. His
> profile had an email address of:
>
> <email address hidden>
>
> (Blah in for spam prevention in Launchpad.) However, the incoming
email
> had a From of:
>
> <email address hidden>
>
> Original
> ========
>
>
> E-mail In to Blog does not appear to be working. I replied to
existing
> blog e-mail alerts and created a new one as well. None of these have
been
> posted to KARL as blog comments or new blog posts. Can you check the
mail
> server to see if it is processing new incoming blog requests?
>
> ** Affects: karl3
> Importance: Medium
> Assignee: Chris Rossi (chris-archimedeanco)
> Status: New
>
>
> ** Tags: email-blogcomment email-blogentry
> --
> Email-in breaks on mixed case email addresses
> https://bugs.launchpad.net/bugs/344889
> You received this bug notification because you are a bug assignee.
>

--
Email-in breaks on mixed case email addresses
https://bugs.launchpad.net/bugs/344889
You received this bug notification because you are a direct subscriber
of the bug.

Status in Porting KARL to a new architecture: New

Bug description:

Paul Analysis
===========

After testing with Anthony, it was fortunately a simple problem. His
profile had an email address of:

  <email address hidden>

(Blah in for spam prevention in Launchpad.) However, the incoming email
had a From of:

  <email address hidden>

Original
========

E-mail In to Blog does not appear to be working. I replied to existing
blog e-mail alerts and created a new one as well. None of these have
been posted to KARL as blog comments or new blog posts. Can you check
the mail server to see if it is processing new incoming blog requests?

[Paul Everitt (paul-agendaless)]

Gotta close M6.