gnome-screenshot crashed with signal 5 in gdk_x_error()

[Nick]

Binary package hint: gnome-utils

Happened after clicking Take Screenshot

ProblemType: Crash
Architecture: amd64
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/gnome-screenshot
NonfreeKernelModules: nvidia
Package: gnome-utils 2.25.90-0ubuntu1
ProcCmdline: gnome-screenshot --interactive
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
Signal: 5
SourcePackage: gnome-utils
StacktraceTop:
 gdk_x_error (display=<value optimized out>,
 _XError () from /usr/lib/libX11.so.6
 _XReply () from /usr/lib/libX11.so.6
 XQueryTree () from /usr/lib/libX11.so.6
 screenshot_get_pixbuf ()
Title: gnome-screenshot crashed with signal 5 in gdk_x_error()
Uname: Linux 2.6.28-8-generic x86_64
UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev vboxusers video www-data

[Apport retracing service (apport)]

StacktraceTop:gdk_x_error (display=<value optimized out>,
_XError (dpy=0x14e4eb0, rep=0x7f9138029d90)
_XReply (dpy=0x14e4eb0, rep=0x7fff51c54f10,
XQueryTree (dpy=0x14e4eb0, w=67108867,
screenshot_get_pixbuf (window=0x173b810,

[Sebastien Bacher (seb128)]

Thank you for your bug report, the stracktrace is similar to http://bugzilla.gnome.org/show_bug.cgi?id=559532, do you get the issue every time? What did you do exactly?

[Nick (nicky-nick-nickleton)]

Don't think it's the same as the bug linked as it's not on startup, it's when taking a screenshot. I thought I couldn't reproduce it, but I can if I:

Click "Grab the current window"
Click on Firefox 3.0.6 to focus it (can reproduce with any window though, like a terminal)
Click on the Take Screenshot button (the window is not behind anything so I can click straight on the button)

Whole-window screenshots are always fine, and it doesn't crash if I uncheck the "Window border" checkbox... but I've noticed that if I do that, it doesn't actually take a screenshot of the Firefox window, it takes a shot of the top left 296x284 px of the screen. It is given the filename Screenshot-Untitled Window.png.

If I put a 1 second delay on the capture, then it always works; though it doesn't have a window border.

I'm running Compiz with TwinView. It feels like Compiz could be the cause - when it captures a small box in the top-left, it looks roughly the size of the screenshot dialog, as if it's using that as the current window, which might explain why the 1 second delay fixes it (allowing the Compiz close animation to finish and transfer focus).

Hope that helps.

[Sebastian "Nait" Kacprzak (naicik)]

I can reproduce it by clicking "Grab the current window" and clicking Take Screenshot button (without changing window). I know that such a screenshot don't make sense, but it may help you track it:D
It happens only when I take screenshot with window border(combo box with effects or cursor don't matter).
Ubuntu 9.04 32 alpha 5 with current updates, without compiz(I test it on vmplayer)

[Sebastien Bacher (seb128)]

Thanks for your bug report. This bug has been reported to the developers of the software. You can track it and make comments here: http://bugzilla.gnome.org/show_bug.cgi?id=579828

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

Upstream bug has been marked as duplicate of bug https://bugzilla.gnome.org/show_bug.cgi?id=559752

[Sebastien Bacher (seb128)]

is that still an issue in recent versions?

[Francis Bolduc (fbolduc)]

No.
On Jan 26, 2012 5:56 PM, "Sebastien Bacher" <email address hidden> wrote:

> is that still an issue in recent versions?
>
> ** Changed in: gnome-utils (Ubuntu)
> Status: Triaged => Incomplete
>
> ** Changed in: gnome-utils (Ubuntu)
> Assignee: Ubuntu Desktop Bugs (desktop-bugs) => (unassigned)
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (529567).
> https://bugs.launchpad.net/bugs/335432
>
> Title:
> gnome-screenshot crashed with signal 5 in gdk_x_error()
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/gnome-utils/+bug/335432/+subscriptions
>

[Jeremy Bícha (jbicha)]

Closing since it doesn't seem to be an issue in currently supported releases. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases