[Hewlett-Packard Presario C700 Notebook PC] suspend/resume problem

Bug #333642 reported by Shri
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

sm253@sm253-laptop:~$ lsb_release -rd
Description: Ubuntu jaunty (development branch)
Release: 9.04
sm253@sm253-laptop:~$ apt-cache policy linux
linux:
  Installed: (none)
  Candidate: 2.6.28.8.8
  Version table:
     2.6.28.8.8 0
        500 http://us.archive.ubuntu.com jaunty/restricted Packages
sm253@sm253-laptop:~$

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend
InterpreterPath: /usr/bin/python2.5
MachineType: Hewlett-Packard Presario C700 Notebook PC
OopsText: suspend/resume problem
Originator: Steve Conklin <email address hidden>
Package: linux-image-2.6.28-8-generic 2.6.28-8.24
ProcAttrCurrent: unconfined
ProcCmdLine: User Name=UUID=bc1d637b-2826-4454-9b67-0bb04ffa80a3 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.28-8.24-generic
SourcePackage: linux
StressLog: Error: [Errno 2] No such file or directory: '/var/lib/pm-utils/stress.log'
Tags: resume suspend
Title: suspend/resume problem
UserGroups:

Revision history for this message
Shri (sree151) wrote :
Revision history for this message
Andy Whitcroft (apw) wrote :

Did you recently have a suspend failure, this could have been some time before the report was triggered and offered to you. If you did, did the machine break while going to sleep, or while coming back from sleep? Is this reproducible say over 10 cycles. Has suspend ever worked in the past, if so which kernel release (cat /proc/version_signature)? Please include any information as to the circumstances leading up to this failure, for example did your battery run out? Did the machine lock up, did any messages come out? If it is reproducible could you try the suspend from VT1, press ctrl-alt-F1, login, and run pm-suspend there. If you could test and report back here that would be helpful.

Changed in linux:
status: New → Incomplete
Revision history for this message
Zack Cornelius (zcornelius) wrote :

I run into this problem as well, only on the second suspend after booting

Boot->Suspend->Resume->Suspend->Resume fails on the second resume

Suspend worked correctly on Feisty, and if I remember correctly (But I'm not too sure) Hardy before switching to Intrepid alphas, where it broke.

Ubuntu 2.6.28-11.37-generic is the current kernel version.

Will try suspend from VT1 for each of the 2 suspends required to duplicate.

Revision history for this message
Zack Cornelius (zcornelius) wrote :

This bug is reproducible when suspending from VT1 for both suspends. the second resume powers on the system, but provides no indication whatsoever to resume progress (No hard drive read, no graphics, no wireless activity/turn on)

Revision history for this message
Zack Cornelius (zcornelius) wrote :

dmesg between first resume and second suspend.

Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :

It has been about a year since this was last updated. Is this still an issue? If so, please work through the troubleshooting steps at https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume and provide as much information and all the logs shown there. Thank you.

Revision history for this message
jcordone (jcordone) wrote : Re: [Bug 333642] Re: [Hewlett-Packard Presario C700 Notebook PC] suspend/resume problem

I still have this problem on a Compaq C777 laptop running AMD64 Ubuntu.
 When I have an hour free, I'll gather more information.

On Sun, Apr 11, 2010 at 10:15 AM, Teej <email address hidden> wrote:

> It has been about a year since this was last updated. Is this still an
> issue? If so, please work through the troubleshooting steps at
> https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume and
> provide as much information and all the logs shown there. Thank you.
>
> --
> [Hewlett-Packard Presario C700 Notebook PC] suspend/resume problem
> https://bugs.launchpad.net/bugs/333642
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :

This is a different laptop model and with HP laptops in particular, model numbers seem to be irrelevant of the hardware, therefore can you file a bug report for that if you haven't done so already. Thank you :)

Revision history for this message
LeoGnu (leogiurdanella-gmail) wrote :
Download full text (11.5 KiB)

2010/4/15 Teej <email address hidden>

> This is a different laptop model and with HP laptops in particular,
> model numbers seem to be irrelevant of the hardware, therefore can you
> file a bug report for that if you haven't done so already. Thank you :)
>
> --
> [Hewlett-Packard Presario C700 Notebook PC] suspend/resume problem
> https://bugs.launchpad.net/bugs/333642
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> sm253@sm253-laptop:~$ lsb_release -rd
> Description: Ubuntu jaunty (development branch)
> Release: 9.04
> sm253@sm253-laptop:~$ apt-cache policy linux
> linux:
> Installed: (none)
> Candidate: 2.6.28.8.8
> Version table:
> 2.6.28.8.8 0
> 500 http://us.archive.ubuntu.com jaunty/restricted Packages
> sm253@sm253-laptop:~$
>
> ProblemType: KernelOops
> Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend
> InterpreterPath: /usr/bin/python2.5
> MachineType: Hewlett-Packard Presario C700 Notebook PC
> OopsText: suspend/resume problem
> Originator: Steve Conklin <email address hidden>
> Package: linux-image-2.6.28-8-generic 2.6.28-8.24
> ProcAttrCurrent: unconfined
> ProcCmdLine: User Name=UUID=bc1d637b-2826-4454-9b67-0bb04ffa80a3 ro quiet
> splash
> ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
> ProcEnviron: PATH=(custom, no user)
> ProcVersionSignature: Ubuntu 2.6.28-8.24-generic
> SourcePackage: linux
> StressLog: Error: [Errno 2] No such file or directory:
> '/var/lib/pm-utils/stress.log'
> Tags: resume suspend
> Title: suspend/resume problem
> UserGroups:
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/333642/+subscribe
>

hi this is the pm-suspend-log on my Compaq c700 running the last Ubutu 10.04
AMD64, and hang on second resume:

Initial commandline parameters:
Sun Apr 4 16:52:07 ART 2010: Running hooks for suspend.
/usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend:success.
/usr/lib/pm-utils/sleep.d/00logging suspend suspend:Linux SukuchoLabMobil
2.6.32-19-generic #28-Ubuntu SMP Thu Apr 1 10:39:41 UTC 2010 x86_64
GNU/Linux
Module Size Used by
rfcomm 40297 8
sco 9617 2
bridge 53152 0
stp 2171 1 bridge
binfmt_misc 7960 1
bnep 11820 2
l2cap 34742 16 rfcomm,bnep
ppdev 6375 0
vboxdrv 1767671 0
snd_hda_codec_conexant 28713 1
fbcon 39270 71
tileblit 2487 1 fbcon
font 8053 1 fbcon
bitblit 5811 1 fbcon
softcursor 1565 1 bitblit
vga16fb 12757 0
vgastate 9857 1 vga16fb
arc4 1473 2
joydev 11072 0
snd_hda_intel 25517 2
btusb 12969 2
snd_hda_codec 85727 2 snd_hda_codec_conexant,snd_hda_intel
snd_hwd...

Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :

That's great! Can you also run "apport-collect 333642" and let it pull in the rest of the needed information please? Thank you :)

Revision history for this message
LeoGnu (leogiurdanella-gmail) wrote : apport information

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: leognu 1444 F.... pulseaudio
CRDA: Error: [Errno 2] No existe el fichero ó directorio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x92400000 irq 22'
   Mixer name : 'Conexant CX20561 (Hermosa)'
   Components : 'HDA:14f15051,103c30d9,00100000'
   Controls : 12
   Simple ctrls : 6
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=36d1dd7f-9d08-45d2-8ac0-0827cbb59565
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
MachineType: Hewlett-Packard Compaq Presario C700 Notebook PC
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=e5f1e746-adda-4489-9b69-f16506258c97 ro quiet splash
ProcEnviron:
 LANG=es_AR.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid suspend resume needs-upstream-testing
Uname: Linux 2.6.32-21-generic x86_64
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev postgres sambashare tape vboxusers video
dmi.bios.date: 09/25/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.34
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 30D9
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 83.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.34:bd09/25/2008:svnHewlett-Packard:pnCompaqPresarioC700NotebookPC:pvrF.34:rvnHewlett-Packard:rn30D9:rvr83.21:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Compaq Presario C700 Notebook PC
dmi.product.version: F.34
dmi.sys.vendor: Hewlett-Packard

tags: added: apport-collected
Revision history for this message
LeoGnu (leogiurdanella-gmail) wrote : AlsaDevices.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : AplayDevices.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : BootDmesg.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : Card0.Amixer.values.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : Card0.Codecs.codec.0.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : CurrentDmesg.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : IwConfig.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : Lspci.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : Lsusb.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : PciMultimedia.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : apport information

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: leognu 1444 F.... pulseaudio
 /dev/snd/pcmC0D0p: leognu 1444 F...m pulseaudio
CRDA: Error: [Errno 2] No existe el fichero ó directorio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x92400000 irq 22'
   Mixer name : 'Conexant CX20561 (Hermosa)'
   Components : 'HDA:14f15051,103c30d9,00100000'
   Controls : 12
   Simple ctrls : 6
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=36d1dd7f-9d08-45d2-8ac0-0827cbb59565
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
MachineType: Hewlett-Packard Compaq Presario C700 Notebook PC
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=e5f1e746-adda-4489-9b69-f16506258c97 ro quiet splash
ProcEnviron:
 LANG=es_AR.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid suspend resume needs-upstream-testing
Uname: Linux 2.6.32-21-generic x86_64
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev postgres sambashare tape vboxusers video
dmi.bios.date: 09/25/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.34
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 30D9
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 83.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.34:bd09/25/2008:svnHewlett-Packard:pnCompaqPresarioC700NotebookPC:pvrF.34:rvnHewlett-Packard:rn30D9:rvr83.21:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Compaq Presario C700 Notebook PC
dmi.product.version: F.34
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
LeoGnu (leogiurdanella-gmail) wrote : AlsaDevices.txt

apport information

Revision history for this message
LeoGnu (leogiurdanella-gmail) wrote : AplayDevices.txt

apport information

Revision history for this message
LeoGnu (leogiurdanella-gmail) wrote : BootDmesg.txt

apport information

Revision history for this message
LeoGnu (leogiurdanella-gmail) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
LeoGnu (leogiurdanella-gmail) wrote : Card0.Codecs.codec.0.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : CurrentDmesg.txt

apport information

Revision history for this message
LeoGnu (leogiurdanella-gmail) wrote : Re: [Bug 333642] Re: [Hewlett-Packard Presario C700 Notebook PC] suspend/resume problem

ready...

2010/4/29 Teej <email address hidden>

> That's great! Can you also run "apport-collect 333642" and let it pull
> in the rest of the needed information please? Thank you :)
>
> --
> [Hewlett-Packard Presario C700 Notebook PC] suspend/resume problem
> https://bugs.launchpad.net/bugs/333642
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> sm253@sm253-laptop:~$ lsb_release -rd
> Description: Ubuntu jaunty (development branch)
> Release: 9.04
> sm253@sm253-laptop:~$ apt-cache policy linux
> linux:
> Installed: (none)
> Candidate: 2.6.28.8.8
> Version table:
> 2.6.28.8.8 0
> 500 http://us.archive.ubuntu.com jaunty/restricted Packages
> sm253@sm253-laptop:~$
>
> ProblemType: KernelOops
> Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend
> InterpreterPath: /usr/bin/python2.5
> MachineType: Hewlett-Packard Presario C700 Notebook PC
> OopsText: suspend/resume problem
> Originator: Steve Conklin <email address hidden>
> Package: linux-image-2.6.28-8-generic 2.6.28-8.24
> ProcAttrCurrent: unconfined
> ProcCmdLine: User Name=UUID=bc1d637b-2826-4454-9b67-0bb04ffa80a3 ro quiet
> splash
> ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
> ProcEnviron: PATH=(custom, no user)
> ProcVersionSignature: Ubuntu 2.6.28-8.24-generic
> SourcePackage: linux
> StressLog: Error: [Errno 2] No such file or directory:
> '/var/lib/pm-utils/stress.log'
> Tags: resume suspend
> Title: suspend/resume problem
> UserGroups:
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/333642/+subscribe
>

Revision history for this message
LeoGnu (leogiurdanella-gmail) wrote : IwConfig.txt

apport information

Revision history for this message
LeoGnu (leogiurdanella-gmail) wrote : Lspci.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : Lsusb.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : PciMultimedia.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : ProcCpuinfo.txt

apport information

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LeoGnu (leogiurdanella-gmail) wrote : ProcInterrupts.txt

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LeoGnu (leogiurdanella-gmail) wrote : ProcModules.txt

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LeoGnu (leogiurdanella-gmail) wrote : UdevDb.txt

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LeoGnu (leogiurdanella-gmail) wrote : UdevLog.txt

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LeoGnu (leogiurdanella-gmail) wrote : WifiSyslog.txt

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xteejx (xteejx-deactivatedaccount) wrote :

Thanks for all the information, marking Triaged so a developer can take a look at this and debug it.

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Incomplete → Triaged
Revision history for this message
LeoGnu (leogiurdanella-gmail) wrote : Re: [Bug 333642] Re: [Hewlett-Packard Presario C700 Notebook PC] suspend/resume problem

Hi !!! I have very good news, today my machine come back from second
suspend without problem, after upgrade the kernel to the new 2.6.35. I
probe more than 4 times and come back!!!

Spread the news!!!!

Salute!!!

2010/4/29 Teej <email address hidden>:
> That's great! Can you also run "apport-collect 333642" and let it pull
> in the rest of the needed information please? Thank you :)
>
> --
> [Hewlett-Packard Presario C700 Notebook PC] suspend/resume problem
> https://bugs.launchpad.net/bugs/333642
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> sm253@sm253-laptop:~$ lsb_release -rd
> Description:    Ubuntu jaunty (development branch)
> Release:        9.04
> sm253@sm253-laptop:~$ apt-cache policy linux
> linux:
>  Installed: (none)
>  Candidate: 2.6.28.8.8
>  Version table:
>     2.6.28.8.8 0
>        500 http://us.archive.ubuntu.com jaunty/restricted Packages
> sm253@sm253-laptop:~$
>
> ProblemType: KernelOops
> Annotation: This occured during a previous suspend and prevented it from resuming properly.
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend
> InterpreterPath: /usr/bin/python2.5
> MachineType: Hewlett-Packard Presario C700 Notebook PC
> OopsText: suspend/resume problem
> Originator: Steve Conklin <email address hidden>
> Package: linux-image-2.6.28-8-generic 2.6.28-8.24
> ProcAttrCurrent: unconfined
> ProcCmdLine: User Name=UUID=bc1d637b-2826-4454-9b67-0bb04ffa80a3 ro quiet splash
> ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
> ProcEnviron: PATH=(custom, no user)
> ProcVersionSignature: Ubuntu 2.6.28-8.24-generic
> SourcePackage: linux
> StressLog: Error: [Errno 2] No such file or directory: '/var/lib/pm-utils/stress.log'
> Tags: resume suspend
> Title: suspend/resume problem
> UserGroups:
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/333642/+subscribe
>

Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Triaged → Won't Fix
Revision history for this message
LeoGnu (leogiurdanella-gmail) wrote : Invitación para conectarse en LinkedIn

LinkedIn
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Bug:

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-Leo

Leo Giurdanella
Lider Pilar Mantenimiento Planeado en Telecom Argentina
Argentina

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--
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