[G33] low-graphics mode

[Indian Art]

Binary package hint: gnome-utils

Hi,
I'm a non-technical 'noob'.

I tried to run Ubuntu 8.10 from the live CD on my desktop but it would just not go past the loading black screen with text. However, the live CD of Ubuntu 8.04 ran very well on my Desktop. I then went on to install it with my previous OS XP (Dual boot). Everything worked great except my Lexmark X 5470. I then 'upgraded' to Ubuntu 8.10. I was very happy to see 'everything work' so well. It is when I rebooted that I got the message "Ubuntu has to start in low graphics mode". I get the message:
"(EE) intel(0): No valid modes.
(EE) Screen(s) found, but none have a usable configuration"

The sad part is Ubuntu 8.10 worked great immediately after the 'upgrade' however, it started this problem after its first reboot. Please help.

I tried (after a Google search) some help given on your forum, lauchpad as well as the web, but have not got this problem fixed yet.

Code: sudo dpkg-reconfigure -phigh xserver-xorg

and when complete use the command to reboot Code:

sudo reboot

I also tried Code:
sudo apt-get update
sudo apt-get -f install
sudo apt-get upgrade

sudo apt-get dist-upgrade

This too didn't help

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/gnome-system-log
Package: gnome-utils 2.24.1-0ubuntu1
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: gnome-utils
Uname: Linux 2.6.27-11-generic i686

[lspci]
00:00.0 Host bridge [0600]: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller [8086:29c0] (rev 02)
 Subsystem: Intel Corporation Device [8086:5044]
00:02.0 VGA compatible controller [0300]: Intel Corporation 82G33/G31 Express Integrated Graphics Controller [8086:29c2] (rev 02)
 Subsystem: Intel Corporation Device [8086:5044]

[Indian Art (goldfish-aol)]

I just remembered some details which may be helpful.

During the 'upgrade' from 8.04 to 8.10 there were 2 error message both as a 'pop-up' and also in that 'black box with white text' which gives information on installation. However, I quickly forgot about it as everything worked after installation till the first reboot.

Thanks!

[Indian Art (goldfish-aol)]

Hi !

The hardware specs are:

Intel (R0 Core 2 Duo E 6750 2.66 Ghz
2 GB RAM

Intel (R) G33/31 Express Chipset Family Intel (R) GMA 3100

I thought a the fact that I have installed all the software 'updates' might help.

Your help is keenly awaited & will be greatly appreciated
Thanks

[Bryce Harrington (bryce)]

Please attach the output of `lspci -vvnn`, and attach your /var/log/Xorg.0.log file from after reproducing this issue. If you've made any customizations to your /etc/X11/xorg.conf please attach that as well.

[Indian Art (goldfish-aol)]

Hi!
Thanks for the help.

As requested I am attaching the output of `lspci -vvnn' to this comment.

I will attach the /var/log/Xorg.0.log file from after reproducing this issue in the next comment as I don't know how to attach two attachments to a single comment.

I do not know how to respond to the statement on the top of this page.
"This bug isn't linked to gnome-utils (Ubuntu). Would you like to report it here as well?" Please let me know if I need to report this in gnome-utils (Ubuntu).

Thanks again

[Indian Art (goldfish-aol)]

Hi!

Here is the /var/log/Xorg.0.log file from after reproducing this issue attached as "/var/log/LATEST.Xorg.0.log" to this comment.

I do not think I have made any customizations to your /etc/X11/xorg.conf
Please let me know if there is a way to check.

I appreciate your time & help.

[Bryce Harrington (bryce)]

Looks like the -intel driver thinks there are no monitors connected.

(II) intel(0): Output VGA disconnected
(WW) intel(0): No outputs definitely connected, trying again...
(II) intel(0): Output VGA disconnected
(WW) intel(0): Unable to find initial modes
(EE) intel(0): No valid modes.

Tell me about your monitor. How is it connected? What is its make and model? Please run the following command when it's attached and add the output file:

  xrandr --verbose > xrandr.txt

[Indian Art (goldfish-aol)]

Hi!
1) The monitor I have is a Samsung 920NW with the following specs:

Display Screen Size 48cm (19)
Resolution 1440 x 900
Brightness 300cd/㎡
Contrast Ratio 700:1
Response time 5ms

2) It is connected by a VGA cable (15pin D-sub)

3) Make & model - Samsung 920NW

4) The monitor was attached when I ran the command "xrandr --verbose > xrandr.txt" in the 'terminal'. I did not get an output.
However, when I ran "xrandr --verbose" which gave me some results that is attached to this comment as "-desktop:~$ xrandr --verbose.txt". I then ran "xrandr.txt" but got "command not found". Please let me know if I need to do anything else.

5) This might be of help in troubleshooting and locating the problem.
I used Ubuntu 8.04.2 i386 Live CD and this monitor worked fine.
I used Ubuntu 8.10 Live CD and only got a black screen with white text.
I still installed Ubuntu 8.10 and the monitor worked fine initially, until the first reboot.
I later tried Ubuntu Jaunty Jackalope Alpha 4 Live CD and the monitor was still in low-graphics mode. (Needless to say I did not install that)
However, Ubuntu 8.04.2 i386, Ubuntu 8.10 and Ubuntu Jaunty Jackalope Alpha 4 Live CD works great with my Acer laptop 5920 that has a Intel Graphics Media Accelerator X3100.

Thanks

[Indian Art (goldfish-aol)]

The problem has been resolved with one of the Ubuntu updates.

I recently downloaded a few updates from Ubuntu. On re-booting the computer, the screen showed "Automatic correction" and a bar which 'grew' from Left to right (0 to 100%). My Wallpaper had shrunk & I guessed I the resolution had improved. On checking 'System' then 'Preferences' & then 'Screen Resolution' it was '1024*768 (4:3). Instead of 800*600. Now the graphics are great.

Thank you!

[Geir Ove Myhr (gomyhr)]

Thank you for letting us know that this is now working. Closing this bug.

[Indian Art (goldfish-aol)]

Hi Bryce,

The problem resolved on its own. I thought it was the Ubuntu updates that solved it. But now I feel it was a 'loose connection' at the Samsung Monitor. The CPU is attached to the monitor via a 15 feet extention cable.

I now on hindsight feel on (mis) handleing the cables the problem had occured. As tightning the screws of the cable to the back of the monitor solves the problem.

Once again, thanks for all the good work you guys are doing.

Best regards,
Lijo

-----Original Message-----
From: Bryce Harrington <email address hidden>
To: <email address hidden>
Sent: Wed, 4 Mar 2009 9:29 pm
Subject: [Bug 331147] Re: [G33] low-graphics mode

Looks like the -intel driver thinks th
 ere are no monitors connected.

(II) intel(0): Output VGA disconnected
(WW) intel(0): No outputs definitely connected, trying again...
(II) intel(0): Output VGA disconnected
(WW) intel(0): Unable to find initial modes
(EE) intel(0): No valid modes.

Tell me about your monitor. How is it connected? What is its make and
model? Please run the following command when it's attached and add the
output file:

  xrandr --verbose > xrandr.txt

** Summary changed:

- low-graphics mode
+ [G33] low-graphics mode

** Description changed:

  Binary package hint: gnome-utils

  Hi,
  I'm a non-technical 'noob'.

  I tried to run Ubuntu 8.10 from the live CD on my desktop but it would just
not go past the loadin
 g black screen with text. However, the live CD of Ubuntu
8.04 ran very well on my Desktop. I then went on to install it with my previous
OS XP (Dual boot). Everything worked great except my Lexmark X 5470. I then
'upgraded' to Ubuntu 8.10. I was very happy to see 'everything work' so well. It
is when I rebooted that I got the message "Ubuntu has to start in low graphics
mode". I get the message:
  "(EE) intel(0): No valid modes.
  (EE) Screen(s) found, but none have a usable configuration"

  The sad part is Ubuntu 8.10 worked great immediately after the 'upgrade'
  however, it started this problem after its first reboot. Please help.

  I tried (after a Google search) some help give
 n on your forum, lauchpad
  as well as the web, but have not got this problem fixed yet.

  Code: sudo dpkg-reconfigure -phigh xserver-xorg

  and when complete use the command to reboot Code:

  sudo reboot

  I also tried Code:
  sudo apt-get update
  sudo apt-get -f install
  sudo apt-get upgrade

  sudo apt-get dist-upgrade

  This too didn't help

  ProblemType: Bug
  Architecture: i386
  DistroRelease: Ubuntu 8.10
  ExecutablePath: /usr/bin/gnome-system-log
  Package: gnome-utils 2.24.1-0ubuntu1
  ProcEnviron:
   PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: gnome-utils
  Uname: Linux 2.6.27-1
 1-generic i686
+
+ [lspci]
+ 00:00.0 Host bridge [0600]: Intel Corporation 82G33/G31/P35/P31 Express DRAM
Controller [8086:29c0] (rev 02)
+ Subsystem: Intel Corporation Device [8086:5044]
+ 00:02.0 VGA compatible controller [0300]: Intel Corporation 82G33/G31 Express
Integrated Graphics Controller [8086:29c2] (rev 02)
+ Subsystem: Intel Corporation Device...