gnome dies when rapidly switching the screensaver preview in the screensaver applet

[Michael Jones]

On Intrepid Ibex, using a core2 Quad processor, and NVidea GPU w/ NVidea gfx drivers

    I've been able to successfully crash Gnome, taking me back to the log-in screen, several dozen times by doing the following steps.

    boot the computer
    log in
    system->preferences->screen saver

    Rapidly choose different screen savers

    This crashed Gnome every time on my core2quad & NVidea system

    On subsequent log-ins, many applications behave strangely, such as not responding to the mouse, but responding to keyboard inputs. etcetera.

    I know I haven't given much information, I don't know how to get the relevant information for the specific problem.

    Could someone tell me what information to supply // how to supply it for when I return to my apartment?

[Victor Vargas (kamus)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging for this types of problems at https://wiki.ubuntu.com/DebuggingGNOME

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

[Michael Jones (jonesmz)]

It took you guys 5 months to respond to this bug to ask me how to reproduce
it? even though i specifically asked

   Could someone tell me what information to supply // how to supply it for
when I return to my apartment?

It would have been a lot more relevant to ask for more information 5 months
ago.

   boot the computer
   log in
   system->preferences->screen saver

   Rapidly choose different screen savers

   This crashed Gnome every time on my core2quad & NVidea system

those are the exact steps. I gave them to you in my first bug report.

obviously my expectation was that all my programs not die and for me to not
be returned to the login screen. If you know of someone who would disagree
with me, I would greatly like to learn their perspective.

I have supplied what you asked for, all three of the minimum pieces.

If this is a bug that others don't encounter, than perhaps my hardware is
fucked. Perhaps it was simply an artefact of my install disk being
scratched. I dont know. I've subsequently disabled the screensaver, and have
reinstalled many dozen times.

On Sat, Aug 8, 2009 at 7:02 PM, Kamus <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Unfortunately, we can't fix it because your description
> didn't include enough information. We'd be grateful if you would then
> provide a more complete description of the problem.
>
> We have instructions on debugging for this types of problems at
> https://wiki.ubuntu.com/DebuggingGNOME
>
> At a minimum, we need:
> 1. the specific steps or actions you took that caused you to encounter the
> problem,
> 2. the behavior you expected, and
> 3. the behavior you actually encountered (in as much detail as possible).
> Thanks!
>
> ** Package changed: ubuntu => gnome-screensaver (Ubuntu)
>
> ** Changed in: gnome-screensaver (Ubuntu)
> Status: New => Incomplete
>
> --
> gnome dies when rapidly switching the screensaver preview in the
> screensaver applet
> https://bugs.launchpad.net/bugs/325808
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “gnome-screensaver” package in Ubuntu: Incomplete
>
> Bug description:
> On Intrepid Ibex, using a core2 Quad processor, and NVidea GPU w/ NVidea
> gfx drivers
>
> I've been able to successfully crash Gnome, taking me back to the log-in
> screen, several dozen times by doing the following steps.
>
>
> boot the computer
> log in
> system->preferences->screen saver
>
> Rapidly choose different screen savers
>
>
> This crashed Gnome every time on my core2quad & NVidea system
>
> On subsequent log-ins, many applications behave strangely, such as not
> responding to the mouse, but responding to keyboard inputs. etcetera.
>
>
> I know I haven't given much information, I don't know how to get the
> relevant information for the specific problem.
>
> Could someone tell me what information to supply // how to supply it for
> when I return to my apartment?
>

[Victor Vargas (kamus)]

Dear michael, thanks for you pacient but debug gnome is not so easy and canonical don't have enough resources for check all reports, but anyway have you tried with newer ubuntu versions if that problem is still occurring? if this problem is ocurr please check previous link that was posted ;-)

Best regards

[Michael Jones (jonesmz)]

I'll look into it when I have time. Give me a few days.

On Sun, Aug 9, 2009 at 1:59 PM, Kamus <email address hidden> wrote:

> Dear michael, thanks for you pacient but debug gnome is not so easy and
> canonical don't have enough resources for check all reports, but anyway
> have you tried with newer ubuntu versions if that problem is still
> occurring? if this problem is ocurr please check previous link that was
> posted ;-)
>
> Best regards
>
> --
> gnome dies when rapidly switching the screensaver preview in the
> screensaver applet
> https://bugs.launchpad.net/bugs/325808
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “gnome-screensaver” package in Ubuntu: Incomplete
>
> Bug description:
> On Intrepid Ibex, using a core2 Quad processor, and NVidea GPU w/ NVidea
> gfx drivers
>
> I've been able to successfully crash Gnome, taking me back to the log-in
> screen, several dozen times by doing the following steps.
>
>
> boot the computer
> log in
> system->preferences->screen saver
>
> Rapidly choose different screen savers
>
>
> This crashed Gnome every time on my core2quad & NVidea system
>
> On subsequent log-ins, many applications behave strangely, such as not
> responding to the mouse, but responding to keyboard inputs. etcetera.
>
>
> I know I haven't given much information, I don't know how to get the
> relevant information for the specific problem.
>
> Could someone tell me what information to supply // how to supply it for
> when I return to my apartment?
>

[Michael Jones (jonesmz)]

I can no longer reproduce this issue.

[Victor Vargas (kamus)]

Thank for you time sir ;)

Regards