Ubuntu
kdepim package

kontact crashes when "out of sync"

Bug #319151 reported by Miguel Tadeu on 2009-01-20

	Status	Importance	Assigned to
KDE PIM	Fix Released	High	kde-bugs #179765
kdepim (Ubuntu)	Fix Released	Undecided	Unassigned
Intrepid	Fix Released	Medium	Scott Kitterman

Bug Description

Binary package hint: kontact

This crash happens when the flags on an IMAP message differs between the server and the local cache. This can happen when connecting to eg. gmail, or simply having multiple mail-clients using the same IMAP account.

TEST CASE:

See a crash similar to the attached crash reports. KMail will crash each time you check the affected folder.
(You might be able to trigger it by changing message flags with another client; but there is no sure way.)

Update to the latest version. Go to the affected folder. Don't see the crash.

See original description

Tags:

Revision history for this message

Miguel Tadeu (mtadeunet) wrote on 2009-01-20:

krash report Edit (4.1 KiB, text/plain)

Revision history for this message

Miguel Tadeu (mtadeunet) wrote on 2009-01-20:

BTW...using kubuntu 8.10 with kde4.2rc1

description:

updated

Revision history for this message

Andreas Wenning (andreas-wenning) wrote on 2009-01-20:

kontact1.kcrash Edit (4.6 KiB, text/plain)

There seem to be a problem sometimes, if the content of the IMAP folder was changed by another program; this be gmail or for regular email simply using another kmail to connect from another computer.

KMail will then crash indefinitely until the account is deleted and recreated (seems like it is out of sync and cannot get "back in sync"). Backtrace is attached.

Revision history for this message

Andreas Wenning (andreas-wenning) wrote on 2009-01-27:

kontact414.kcrash Edit (4.2 KiB, text/plain)

This bug was introduced between 4.2 beta2 and rc as far as i can tell.

It looks to have appeared in kde4.1.4 as well. Here is a backtrace from intrepid with 4.1.4.

Revision history for this message

Andreas Wenning (andreas-wenning) wrote on 2009-01-28:

Fixed in jaunty (kde4.2). We should look at a backport to intrepid (kde4.1.4).

Changed in kdepim:
status:	New → Fix Released

Bug Watch Updater (bug-watch-updater) on 2009-01-28

Changed in kdepim:
status:	Unknown → Fix Released

Revision history for this message

Andreas Wenning (andreas-wenning) wrote on 2009-01-28:

Debdiff for the kdepim 4.1.4 package in intrepid-proposed.

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Andreas Wenning (andreas-wenning) wrote on 2009-01-28:

kdepim_4.1.4-0ubuntu1~intrepid2.debdiff Edit (1.9 KiB, text/plain)

Scott Kitterman (kitterman) on 2009-01-28

Changed in kdepim:
assignee:	nobody → kitterman
importance:	Undecided → Medium
description:	updated

Andreas Wenning (andreas-wenning) on 2009-01-28

description:

updated

Revision history for this message

Martin Pitt (pitti) wrote on 2009-01-29:

Accepted into intrepid-proposed, please test and give feedback here. Please see https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

Changed in kdepim:
status:	New → Fix Committed

Revision history for this message

Andreas Wenning (andreas-wenning) wrote on 2009-02-01:

Looks good; I've been trying very hard to recreate the crash with the new package under the same conditions as I've experienced the crash before, but with no success. It is fixed.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2009-02-14:

#10

This bug was fixed in the package kdepim - 4:4.1.4-0ubuntu1~intrepid2

---------------
kdepim (4:4.1.4-0ubuntu1~intrepid2) intrepid-proposed; urgency=low

* Add kubuntu_01_fix_kmail_crash_r908525.diff to stop KMail from
crashing. Taken from kde-svn branch 4.2 rev 908525. (LP: #319151)

-- Andreas Wenning <email address hidden> Wed, 28 Jan 2009 17:25:23 +0100