no sound on HP Pavilion tx2510us

[crashfourit]

sound was working on my laptop with this work around in /etc/modprobe.d:
"options snd-cmipci mpu_port=0x330 fm_port=0x388
options snd-hda-intel index=0 model=toshiba position_fix=1"
in Intrepid once I upgraded to Jaunty I had no sound... so I disabled the fix I had and still no sound.

$ lspci:
"00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
08:00.0 Network controller: Broadcom Corporation BCM4328 802.11a/b/g/n (rev 03)
09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)"

$tail /proc/asound/oss/sndstat:
"Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
31: system timer

Mixers:
0: Realtek ALC268"

Attachment: dmesg.txt

[Luke Yelavich (themuso)]

Please run the script from http://www.alsa-project.org/alsa-info.sh and post back with the URL you are given.

Thanks.

[crashfourit (crashfourit)]

Here it is: http://www.alsa-project.org/db/?f=106f70f3b65767e0f5b1eb62f7d9b46f2278ffb8

[Daniel T Chen (crimsun)]

The toshiba quirk was incorrect; I'm surprised it worked decently
at all in intrepid. For jaunty, you should not use any quirks, i.e.,
you should remove the "options snd-hda-intel model=auto" line
from /etc/modprobe.d*/*.

If, after a fresh reboot, sound remains inaudible, please use the
test quirk.

----- Original Message ----
From: crashfourit <email address hidden>
To: <email address hidden>
Sent: Monday, January 19, 2009 12:40:05 AM
Subject: [Bug 318637] Re: no sound on HP Pavilion tx2510us

Here it is: http://www.alsa-
project.org/db/?f=106f70f3b65767e0f5b1eb62f7d9b46f2278ffb8

[crashfourit (crashfourit)]

I used that quirk and it still does not quirk.

I attached the output of dmesg with the quirk enabled.

[crashfourit (crashfourit)]

I found that pulse audio wasn't loaded and run it.

I did some testing and this:
"options snd-hda-intel model=toshiba"
works but this:
"options snd-hda-intel model=auto"
does not when I got pulse audio to run.

[Peter Whittaker (pwwnow)]

You might want to try a clean installation and the workaround suggested on http://forum.notebookreview.com/showthread.php?t=331172

As root (sudo, su, however you prefer to get there), edit the file /etc/modprobe.d/alsa-base and add this line to the end of the file:

options snd-hda-intel enable_msi=1

Then reboot.

Please note that recent updates (applied between June 15, when I first did the above, and June 22), caused the file to disappear - its entire contents were copied to /etc/modprobe.d/alsa-base.conf. When this happened, I was back to choppy sound. I restored sound by

sudo cp -p /etc/modprobe.d/alsa-base.conf /etc/modprobe.d/alsa-base

and rebooting.

Refer also to bug# 269012 and bug# 355747, and to https://help.ubuntu.com/community/SoundTroubleshooting/#Having%20sound%20issues%20with%20HP%20dvx%20laptop

[Peter Whittaker (pwwnow)]

Folks, this problem disappears on my DV7 with Karmic. When you get a chance, please test with Karmic and mark the bug as fix released if it works for you.

[Jeremy Foshee (jeremyfoshee)]

Hi crashfourit,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid.

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 318637

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]