Evolution shows false unread messages in folder

Bug #317819 reported by launcspad
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

I use two filters: one marks every incoming mail as read, an other moves some mails to trash. The preferenty order is set fine.
The left side, where the folders are, the Trash is bold and shows, that there are unread messages, but when I click on it and try to find them, every mails are marked read. This is a new bug, never happend it before.
Evolution 2.24.3, see attached file.

Revision history for this message
launcspad (weblev-deactivatedaccount) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for the report, are you using an IMAP account? does it works fine if you click in another folder and then back to the one showings a bad read count? thanks.

Changed in evolution:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
launcspad (weblev-deactivatedaccount) wrote :

My pleasure. I was using POP3, and I can not test, what you advised any more. But I remember that the false number was equal to the fresh downloaded and by filter trashed mails' number. So this number has always changed, when I recieved 34 mails, which have been moved to the trash by the filter, the false number was 34. Next time when only 7 mails hit the filter, 7 was the number.

Unfortunatelly I stopped using Evolution, as it cannot handle huge mailboxes. I have mails more than 2,5 GB, and the indexing slows down the program.

Revision history for this message
Sebastien Bacher (seb128) wrote :

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.

Changed in evolution:
status: Incomplete → Invalid
Revision history for this message
Sam Brightman (sambrightman) wrote :

I believe this bug is still valid. I experience it in 9.10, it is also reported here:

http://readlist.com/lists/suse.com/suse-linux-e/37/189573.html

I can provide more information: it does not fix itself if you click away from the folder and back again. I am using IMAP. I believe that the title is inaccurate; there are in fact unread messages in the folder. When this problem occurs, you can remove the unread filter and use next or previous unread message commands to reach the messages. For me, they show up as normal, but they have an invalid date ("?"). One idea is that this is an issue with the index of the messages: I noticed that as you sort by date or click the unread filter on and off whilst having a date-based sort, the messages with invalid dates will move position. Presumably they cannot be ordered consistently because of the nature of the sort algorithm.

Changed in evolution (Ubuntu):
status: Invalid → New
Revision history for this message
bryncoles (brunomatti) wrote :

I can also confirm this bug. I have two email accounts which evolution is culling. Both are one is an Imap account, the other an exchange server. They both periodically give false 'unread messages' counts in the left hand panel. It seems to happen at random, and can be fixed (when it occurs) by right clicking a message in the folder and marking it as 'unread', and then right clicking the folder to mark all as read.

Please advise what you need to take this issue further.

Revision history for this message
Maarten Bezemer (veger) wrote :

I can confirm as well, I have the same setup as bryncoles described in comment #6

Additionally I read my email on two locations and I am wondering whether it has something to do with reading email just to turn off the computer, go to the other location (mail was still unread there as the first location did not update a 'read flag') readthe email again. There going back to the first lcoation, the unread counter seems to be off.

But I am not sure whether this is the real problem, but it kind of feels this way.

Changed in evolution (Ubuntu):
status: New → Confirmed
Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

bug from 2009. Version not more supported.
change status to invalid.

Changed in evolution (Ubuntu):
status: Confirmed → Invalid
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