Firefox crashes with LogMeIn applet

Bug #316880 reported by Alin Claudiu Radut
2
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Using Ubuntu eee 8.04.1 with Firefox 3.0.5, Java plugin 1.6.0_07-b06.

After logging in to LogMeIn (www.logmein.com) and trying to open the remote control feature I am asked if I want to run a Java applet. After I agree the browser crashes with the following error thrown in the console:

The program '<unknown>' received an X Window System error.
This probably reflects a bug in the program.
The error was 'BadMatch (invalid parameter attributes)'.
  (Details: serial 9365 error_code 8 request_code 42 minor_code 0)
  (Note to programmers: normally, X errors are reported asynchronously;
   that is, you will receive the error a while after causing it.
   To debug your program, run it with the --sync command line
   option to change this behavior. You can then get a meaningful
   backtrace from your debugger if you break on the gdk_x_error() function.)
INTERNAL ERROR on Browser End: SendRequest: write failed. Dead VM? 32

--- end of error message
This applet works on different OSs such as Win 2003/XP. After many crashes and 100% processor usage this applet also worked on a vanilla Ubuntu 8.10 installation.

Revision history for this message
Dan Trevino (dantrevino) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in firefox-3.0.
For future reference you might be interested to know that a lot of applications have bug reporting functionality built in to them. This can be accessed via the Report a Problem option in the Help menu for the application with which you are having an issue. You can learn more about this feature at https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message
Christopher (chriruud) wrote :

moved to firefox

Changed in ubuntu-eee:
status: New → Invalid
Revision history for this message
firesock (firesock-ml) wrote :

Hi!

I'm using ubuntu 8.10 with firefox 3.06.

When i have tried to start the logmein applet, it makes that firefox crashes. I only could execute this applet one time without crashing firefox.

Revision history for this message
Alin Claudiu Radut (clawoo) wrote :

Not solving the inherent problem with this bug, but as a workaround you can install the LogMeIn browser plugin for Linux from https://secure.logmein.com/labs.asp

Note that it is still a "beta" product, but it performed well enough to be usable.

Revision history for this message
firesock (firesock-ml) wrote : RE: [Bug 316880] Re: Firefox crashes with LogMeIn applet

hi!!

Hey thank you very much!

The advise that you gave me worked perfectly.

So much appreciated.

> Date: Fri, 20 Feb 2009 10:16:50 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 316880] Re: Firefox crashes with LogMeIn applet
>
> Not solving the inherent problem with this bug, but as a workaround you
> can install the LogMeIn browser plugin for Linux from
> https://secure.logmein.com/labs.asp
>
> Note that it is still a "beta" product, but it performed well enough to
> be usable.
>
> --
> Firefox crashes with LogMeIn applet
> https://bugs.launchpad.net/bugs/316880
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Easy Peasy: Invalid
> Status in “firefox-3.0” source package in Ubuntu: Incomplete
>
> Bug description:
> Using Ubuntu eee 8.04.1 with Firefox 3.0.5, Java plugin 1.6.0_07-b06.
>
> After logging in to LogMeIn (www.logmein.com) and trying to open the remote control feature I am asked if I want to run a Java applet. After I agree the browser crashes with the following error thrown in the console:
>
> The program '<unknown>' received an X Window System error.
> This probably reflects a bug in the program.
> The error was 'BadMatch (invalid parameter attributes)'.
> (Details: serial 9365 error_code 8 request_code 42 minor_code 0)
> (Note to programmers: normally, X errors are reported asynchronously;
> that is, you will receive the error a while after causing it.
> To debug your program, run it with the --sync command line
> option to change this behavior. You can then get a meaningful
> backtrace from your debugger if you break on the gdk_x_error() function.)
> INTERNAL ERROR on Browser End: SendRequest: write failed. Dead VM? 32
>
> --- end of error message
> This applet works on different OSs such as Win 2003/XP. After many crashes and 100% processor usage this applet also worked on a vanilla Ubuntu 8.10 installation.

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Changed in firefox-3.0 (Ubuntu):
status: Incomplete → Invalid
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