Ubuntu
openoffice.org package

openoffice 'Report a bug' broken since wrapper script moved

Bug #315825 reported by Kayvee on 2009-01-10

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	openoffice.org (Ubuntu)	Fix Released	Medium	Chris Cheney	Ubuntu jaunty-alpha-4

Bug Description

Binary package hint: openoffice.org

Going to 'Help' > 'Report a Bug...' in OpenOffice.org does not do anything! Isn't the expected behavior to open bugs.launchpad.net in a browser window/tab?

Ubuntu Intrepid
OpenOffice.org 3.0.1 [OOO300m14 Build: 9376]

Revision history for this message

Tom (tom6) wrote on 2009-01-10:

This was playing up the other day as well.

i'm on Ubuntu 8.10 with OpenOffice 2.4.1 and have same issue.

Changed in openoffice.org:
status:	New → Confirmed

Revision history for this message

Adam Niedling (krychek) wrote on 2009-01-11:

I can't confirm this issue on Interpid. It works just fine.

Revision history for this message

Kayvee (vkkodali) wrote on 2009-01-11:

I started Impress from a terminal and this is the error that is shown in the terminal when I click 'Report a Bug...'

sh: /usr/lib/openoffice/program/ooo87965.execute.sh: not found

I guess I do not have that ooo87965.execute.sh file. Adam and Tom, do you guys have that file?

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Adam Niedling (krychek) wrote on 2009-01-11:

Yes, I do. Openoffice 3 is not part of Ubuntu yet. How did you install it?

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Kayvee (vkkodali) wrote on 2009-01-11:

I installed using the PPA that was present in Launchpad.
https://launchpad.net/~openoffice-pkgs/+archive

Revision history for this message

Chris Cheney (ccheney) wrote on 2009-01-11:

The path of the actual file changed with 3.0 but the command to execute it did not.

/usr/lib/openoffice/basis3.0/program/ooo87965.execute.sh

I'm not sure about why this would show up under 2.4.1 though for Tom.

Thanks for catching this bug. :-)

Chris

Changed in openoffice.org:
assignee:	nobody → ccheney
importance:	Undecided → Medium
milestone:	none → jaunty-alpha-4
status:	Confirmed → Triaged

Revision history for this message

Kayvee (vkkodali) wrote on 2009-01-11:

error.png Edit (67.5 KiB, image/png)

I found that file on my computer now. I made a link to that file in /usr/lib/openoffice/program/ folder. Now, when I click on 'Report a Bug...' a small box pops up saying that it is collecting information that might be of use to the developers and eventually opens a new tab in firefox. But the problem now is the link that is supposed to open in the browser seems to be broken! Please take a look at the attached screenshot.

Revision history for this message

Chris Cheney (ccheney) wrote on 2009-01-11:

Kayvee,

That is a bug in the launchpad-integration package and probably should be filed there. You can easily reproduce this issue by simply running the following command in a terminal window:

launchpad-integration -b -P openoffice.org

Chris

Revision history for this message

Chris Cheney (ccheney) wrote on 2009-01-12:

Actually I found out that the second bug is a bug in launchpad itself if you wait about 5-10 seconds then hit refresh it will find the information about the bug...

Revision history for this message

Launchpad Janitor (janitor) wrote on 2009-01-12:

#10

This bug was fixed in the package openoffice.org - 1:3.0.1~rc1-2ubuntu2

---------------
openoffice.org (1:3.0.1~rc1-2ubuntu2) jaunty; urgency=low

  * Disable KDE 4 support since it is currently broken.
    Closes LP: #306908
  * Update ubuntu-lpi.diff to point to correct location for ooo87965.execute.sh.
    Closes LP: #315825

-- Chris Cheney <email address hidden> Mon, 12 Jan 2009 14:00:00 -0600