I insert a DVD which contains several pdfs, but the the File browser cannot display the contents of the DVD.

Bug #312078 reported by jfrr
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: nautilus

The DVD is in a good conditions (tested in a Windows machine).

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/nautilus
NonfreeKernelModules: nvidia
Package: nautilus 1:2.24.1-0ubuntu1
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
Uname: Linux 2.6.27-9-generic x86_64

Tags: apport-bug
Revision history for this message
jfrr (jfranrivera) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

can you access to it trough the command line?

Changed in nautilus:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Tom (tom6) wrote :

Is the dvd player new?

Revision history for this message
Tom (tom6) wrote :

Questions:
  1. Is it the dvd-disc that works in another machine or the dvd-player?
  2. Can you try another dvd-disc in the Linux machine's dvd-player?
  3. Can you swap the players between the Windows machine and the Linux one?

Don't worry if you can't. It can be dangerous to mess around with hardware if you're not sure. Sometimes a player takes a dislike to a particular disc for no readily apparent reason while being quite happy with everything else. If you need to transfer the data over can you network the machines with a crossed cable or via a router or can you email from the Windows machine and receive it on the Linux one? ie - is your immediate goal a data-transfer issue or getting the whole system perfect?

Revision history for this message
Tom (tom6) wrote :

Have you tried from the 'Places' menu up at the top (usually) aswell as other routes?

Revision history for this message
jfrr (jfranrivera) wrote : Re: [Bug 312078] Re: I insert a DVD which contains several pdfs, but the the File browser cannot display the contents of the DVD.

No, I can't.

$ cd /media/cdrom0
bash: cd: /media/cdrom0: Permission denied

However, I can hear music in a CD inserted in the same drive. Too, I can
hear music of a movie, but Totem cannot display it (this is another
problem.)

On Mon, Jan 5, 2009 at 12:20 PM, Pedro Villavicencio <email address hidden>wrote:

> can you access to it trough the command line?
>
> ** Changed in: nautilus (Ubuntu)
> Importance: Undecided => Low
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
> Status: New => Incomplete
>
> --
> I insert a DVD which contains several pdfs, but the the File browser cannot
> display the contents of the DVD.
> https://bugs.launchpad.net/bugs/312078
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "nautilus" source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> The DVD is in a good conditions (tested in a Windows machine).
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/nautilus
> NonfreeKernelModules: nvidia
> Package: nautilus 1:2.24.1-0ubuntu1
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.27-9-generic x86_64
>

Revision history for this message
jfrr (jfranrivera) wrote :

Yes, the DVD is a new drive.

Really, the problem is the same in different machines, one old with a
Pentium III and another with a Athlon X2 64bit.

On Wed, Jan 7, 2009 at 2:49 PM, Tom <email address hidden> wrote:

> Is the dvd player new?
>
> --
> I insert a DVD which contains several pdfs, but the the File browser cannot
> display the contents of the DVD.
> https://bugs.launchpad.net/bugs/312078
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "nautilus" source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> The DVD is in a good conditions (tested in a Windows machine).
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/nautilus
> NonfreeKernelModules: nvidia
> Package: nautilus 1:2.24.1-0ubuntu1
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.27-9-generic x86_64
>

Revision history for this message
jfrr (jfranrivera) wrote :

Yes, I try it, but is not working.

On Wed, Jan 7, 2009 at 3:03 PM, Tom <email address hidden> wrote:

> Have you tried from the 'Places' menu up at the top (usually) aswell as
> other routes?
>
> --
> I insert a DVD which contains several pdfs, but the the File browser cannot
> display the contents of the DVD.
> https://bugs.launchpad.net/bugs/312078
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "nautilus" source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> The DVD is in a good conditions (tested in a Windows machine).
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/nautilus
> NonfreeKernelModules: nvidia
> Package: nautilus 1:2.24.1-0ubuntu1
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.27-9-generic x86_64
>

Revision history for this message
jfrr (jfranrivera) wrote :

1. The DVD disc was inserted in two different DVD drives. One in a old
machine (Pentoium III) and another in a new machine (Athlon X2 64bit).

2. Yes, I can see other DVDs. I know the DVD player is good. The point is
that this particular DVD with so many pdfs in the root of the DVD can be
read it by WinXP, but not by Linux and to me that is a bug in Linux.

3. I suppose I can move the data to another media, like a USB drive but I
don't see the point to do that because I can see the contents in Windows.
Really I'm only reporting a bug in Linux.

On Wed, Jan 7, 2009 at 2:59 PM, Tom <email address hidden> wrote:

> Questions:
> 1. Is it the dvd-disc that works in another machine or the dvd-player?
> 2. Can you try another dvd-disc in the Linux machine's dvd-player?
> 3. Can you swap the players between the Windows machine and the Linux
> one?
>
> Don't worry if you can't. It can be dangerous to mess around with
> hardware if you're not sure. Sometimes a player takes a dislike to a
> particular disc for no readily apparent reason while being quite happy
> with everything else. If you need to transfer the data over can you
> network the machines with a crossed cable or via a router or can you
> email from the Windows machine and receive it on the Linux one? ie - is
> your immediate goal a data-transfer issue or getting the whole system
> perfect?
>
> --
> I insert a DVD which contains several pdfs, but the the File browser cannot
> display the contents of the DVD.
> https://bugs.launchpad.net/bugs/312078
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "nautilus" source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> The DVD is in a good conditions (tested in a Windows machine).
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/nautilus
> NonfreeKernelModules: nvidia
> Package: nautilus 1:2.24.1-0ubuntu1
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.27-9-generic x86_64
>

Revision history for this message
Tom (tom6) wrote :

Weird that you can hear music without an application opening up. Thanks for answering my questions. Good luck hunting this one down

Happy new year
Tom

Revision history for this message
Tom (tom6) wrote :

Still no help on this?

Revision history for this message
jfrr (jfranrivera) wrote :

NO, therefore I uninstalled Linux. I tried with PC-BSD but the
problem is the same, the system gives "access denied" to the contents
of DVD.

I believe the cause of this problem is that the DVD contains so many
documents on the root and the file systems used both GNU/Linux and
FreeBSD cannot process this situation.

Best regards.

On 1/11/09, Tom <email address hidden> wrote:
> Still no help on this?
>
> --
> I insert a DVD which contains several pdfs, but the the File browser cannot
> display the contents of the DVD.
> https://bugs.launchpad.net/bugs/312078
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "nautilus" source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> The DVD is in a good conditions (tested in a Windows machine).
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/nautilus
> NonfreeKernelModules: nvidia
> Package: nautilus 1:2.24.1-0ubuntu1
> ProcEnviron:
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.27-9-generic x86_64
>

Revision history for this message
jfrr (jfranrivera) wrote : Re: [Bug 312078] Re: I insert a DVD which contains several pdfs, but the the File browser cannot display the contents of the DVD.

Hello,

I will like extend the information about this problem. I reinstall Linux
Ubuntu 8.10 but now using the 32 bits version. The problem with de DVD
persist.

After that I install the last version of Virtual Box, 2.1.2 and install
OpenSolaris 2008.11 as a guest. And voila... OpenSolaris can show the
contents of the DVD, but Linux continue without show the files (a folder in
this case with the files)!!

Really, I suppose that OpenSolaris have a more advanced DVD device driver
that Linux Ubuntu 8.10

I attach to screen captures to show this situation.

 Best regards.

On Sun, Jan 11, 2009 at 7:48 AM, Tom <email address hidden> wrote:

> Still no help on this?
>
> --
> I insert a DVD which contains several pdfs, but the the File browser cannot
> display the contents of the DVD.
> https://bugs.launchpad.net/bugs/312078
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "nautilus" source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> The DVD is in a good conditions (tested in a Windows machine).
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/nautilus
> NonfreeKernelModules: nvidia
> Package: nautilus 1:2.24.1-0ubuntu1
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.27-9-generic x86_64
>

Revision history for this message
Sebastien Bacher (seb128) wrote :

neither the screenshots or the description are clear about the issue

Revision history for this message
jfrr (jfranrivera) wrote :

Thanks for your answer,
The screen captures are clear. They shows my computer (with Linux Ubuntu
8.10).

In "Linux-OpenSolaris.png" you can see 3 windows, cdrom0 (Linux Nautilus),
os64-01 (where OpenSolaris is running in a virtual machine created with
VirtualBox) and the background window with Linux System Monitor. In the
cdrom0 window you can see the error, because Linux Nautilus cannot display
the DVD contents. But in the os64-01 window you can see OpenSolaris Nautilus
showing the DVD contents, you can see the folder named "Libros".

In "Linux-OpenSolaris2.png" you can see the Linux terminal message when I
try to show the DVD contents: "bash : cd: /media/cdrom0: Permission denied"

In "Linux-OpenSolaris3.png" you can see the contents of the "Libros" folder
in OpenSolaris Nautilus.

Is clear now?

Best regards.

On Sun, Feb 1, 2009 at 3:48 PM, Sebastien Bacher <email address hidden> wrote:

> neither the screenshots or the description are clear about the issue
>
> --
> I insert a DVD which contains several pdfs, but the the File browser cannot
> display the contents of the DVD.
> https://bugs.launchpad.net/bugs/312078
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "nautilus" source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> The DVD is in a good conditions (tested in a Windows machine).
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/nautilus
> NonfreeKernelModules: nvidia
> Package: nautilus 1:2.24.1-0ubuntu1
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.27-9-generic x86_64
>

Revision history for this message
Sebastien Bacher (seb128) wrote :

can you list the DVD content in a command line or is that specific to nautilus? can you try in jaunty?

Revision history for this message
jfrr (jfranrivera) wrote :

I will try!! Thks.

On Thu, Apr 16, 2009 at 7:00 AM, Sebastien Bacher <email address hidden> wrote:

> can you list the DVD content in a command line or is that specific to
> nautilus? can you try in jaunty?
>
> --
> I insert a DVD which contains several pdfs, but the the File browser cannot
> display the contents of the DVD.
> https://bugs.launchpad.net/bugs/312078
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “nautilus” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> The DVD is in a good conditions (tested in a Windows machine).
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/nautilus
> NonfreeKernelModules: nvidia
> Package: nautilus 1:2.24.1-0ubuntu1
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.27-9-generic x86_64
>

Revision history for this message
Sebastien Bacher (seb128) wrote :

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.

Changed in nautilus (Ubuntu):
status: Incomplete → Invalid
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