Touch pad disable when resuming after suspension

Bug #310448 reported by A.K.Karthikeyan
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

This bug is similar to Bug #74060 , but occurs in Ubuntu 8.10. I use Lenovo 3000 N 100 laptop.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: karthik 1477 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd0340000 irq 22'
   Mixer name : 'Analog Devices AD1986A'
   Components : 'HDA:11d41986,17aa2066,00100500 HDA:11c11040,11c10001,00100200'
   Controls : 21
   Simple ctrls : 12
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=cf3d1966-0cc6-4699-a005-57393dfd31a0
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lsusb:
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 0768A37
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=15afb9c0-82af-4921-968f-69a62e822c7a ro quiet splash
ProcEnviron:
 LANG=en_IN
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
Tags: lucid suspend resume needs-upstream-testing
Uname: Linux 2.6.32-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 02/17/09
dmi.bios.vendor: LENOVO
dmi.bios.version: 61ET31WW
dmi.board.name: CAPELL VALLEY(NAPA) CRB
dmi.board.vendor: LENOVO
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnLENOVO:bvr61ET31WW:bd02/17/09:svnLENOVO:pn0768A37:pvr3000N100:rvnLENOVO:rnCAPELLVALLEY(NAPA)CRB:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.name: 0768A37
dmi.product.version: 3000 N100
dmi.sys.vendor: LENOVO

Revision history for this message
Duane Hinnen (duanedesign) wrote :

Thank you for taking the time to report this issue and helping to make Ubuntu better. We'd be grateful if you could provide more information. Open a terminal/console and enter the following commands.

uname -a > ~/uname-a.log
cat /proc/version_signature > ~/version.log
dmesg > ~/dmesg.log
sudo lspci -vvnn > ~/lspci-vvnn.log
cd /var/lib/acpi-support/; grep '.' *-* > ~/laptop.log

In your Home Folder will be five (5) new files uname-a.log, version.log, dmesg.log , lspci-vvnn.log, laptop.log. Attach these to the bug report as separate attachments. Thank you in advance.

Revision history for this message
A.K.Karthikeyan (mindaslab) wrote :

Here are the log files, see attachment

Revision history for this message
A.K.Karthikeyan (mindaslab) wrote :

Log files submitted

Changed in linux:
status: Incomplete → In Progress
Revision history for this message
Roman Zimmermann (torotil) wrote :

I experience the same things here:
* After suspend num-lock is activated and the touchpad won't work
* After hibernate everything seems to be ok.

This is on a Lenovo 3000 N100 (Model:0768-BJG).

Revision history for this message
Andy Whitcroft (apw) wrote :

Could you indicate which type of touchpad you have in these machines:

    cat /sys/devices/platform/*/*/protocol

Also could you report the version of the intrepid kernel you are using:

    cat /proc/version_signature

Changed in linux:
importance: Undecided → Medium
status: In Progress → Incomplete
Revision history for this message
Roman Zimmermann (torotil) wrote :

$ cat /sys/devices/platform/*/*/protocol
SynPS/2
$ cat /proc/version_signature
Ubuntu 2.6.27-11.27-generic

Andy Whitcroft (apw)
Changed in linux:
assignee: nobody → apw
status: Incomplete → In Progress
Revision history for this message
Andy Whitcroft (apw) wrote :

This could well be the same issue as reported under bug #317270 which fixed a similar issue in Jaunty. I have built some Intrepid test kernels with that patch applied. If those of you who have this issue could try these kernels and report back. The kernels are at the URL below:

    http://people.ubuntu.com/~apw/lp317270-intrepid/

Revision history for this message
Roman Zimmermann (torotil) wrote :

Thanks for taking the time to work on this issue.

I installed the provided kernel and tested suspend to ram with it, but I'm unable to either reproduce the bug or confirm that the patch fixes it. These are the results:
* I had to switch from nvidia to nv drivers, because the nvidia-drivers won't work with this kernel.
* after suspend to ram the notebook woke up immediately (without interaction)
* the screen stayed blank until reboot (shutdown via the power-button was possible).
* the num-lock-LED was on after waking up but switched off after a few seconds
* I'm unable to determine wheter the touchpad works, due to the blank screen.

Revision history for this message
Roman Zimmermann (torotil) wrote :

I upgraded to jaunty today and I can reproduce the bug there. Only the num-lock is now still deactivated after resume - the touchpad is still disabled.

Revision history for this message
Roman Zimmermann (torotil) wrote :

Following the advice in this gentoo-wiki article http://en.gentoo-wiki.com/wiki/Lenovo_3000_N100#Stuck_num-lock_and_disabled_touchpad_when_waking_from_sleep I solved the problem by adding "8042.nomux i8042.reset" to the kernel options in grub.
The laptop still wakes up immediately after suspend to RAM but this seems to be a seperate bug.

Revision history for this message
Roman Zimmermann (torotil) wrote :

The bug still partially persists with 9.10:
- The system now stays suspended until I press a key (note that using the touchpad has no effect)
- The touchpad does not respond after the system resumes.

I've marked the bug as new since nothing happened for quite some time though it has been marked as "in progress".

Changed in linux (Ubuntu):
status: In Progress → New
assignee: Andy Whitcroft (apw) → nobody
Revision history for this message
Roman Zimmermann (torotil) wrote :

i8042.nomux does fix this problem with 9.10 too.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi A.K.Karthikeyan,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid.

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 310448

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
A.K.Karthikeyan (mindaslab) wrote : Re: [Bug 310448] Re: Touch pad disable when resuming after suspension

Yes this is still very much an issue. I will send you the details asap.

On Fri, Mar 12, 2010 at 2:30 AM, Jeremy Foshee
<email address hidden>wrote:

> Hi A.K.Karthikeyan,
>
> This bug was reported a while ago and there hasn't been any activity in
> it recently. We were wondering if this is still an issue? Can you try
> with the latest development release of Ubuntu? ISO CD images are
> available from http://cdimage.ubuntu.com/releases/lucid.
>
> If it remains an issue, could you run the following command from a
> Terminal (Applications->Accessories->Terminal). It will automatically
> gather and attach updated debug information to this report.
>
> apport-collect -p linux 310448
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> Touch pad disable when resuming after suspension
> https://bugs.launchpad.net/bugs/310448
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Nothing is constant

Regards

A.K.Karthikeyan

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
A.K.Karthikeyan (mindaslab) wrote :

This bug is still there. Can any one tell me what data they need. I am sorry not to have followed the bug properly.

Changed in linux (Ubuntu):
status: Expired → Confirmed
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

A.K.,
   Please review the request in comment #13 and provide the requested data.

Thanks!

~JFo

Revision history for this message
A.K.Karthikeyan (mindaslab) wrote :

OK saw comment 13, will do as it says.

Revision history for this message
A.K.Karthikeyan (mindaslab) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
A.K.Karthikeyan (mindaslab) wrote : AplayDevices.txt

apport information

Revision history for this message
A.K.Karthikeyan (mindaslab) wrote : BootDmesg.txt

apport information

Revision history for this message
A.K.Karthikeyan (mindaslab) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
A.K.Karthikeyan (mindaslab) wrote : Card0.Codecs.codec.0.txt

apport information

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A.K.Karthikeyan (mindaslab) wrote : Card0.Codecs.codec.1.txt

apport information

Revision history for this message
A.K.Karthikeyan (mindaslab) wrote : CurrentDmesg.txt

apport information

Revision history for this message
A.K.Karthikeyan (mindaslab) wrote : IwConfig.txt

apport information

Revision history for this message
A.K.Karthikeyan (mindaslab) wrote : Lspci.txt

apport information

Revision history for this message
A.K.Karthikeyan (mindaslab) wrote : PciMultimedia.txt

apport information

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A.K.Karthikeyan (mindaslab) wrote : ProcCpuinfo.txt

apport information

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A.K.Karthikeyan (mindaslab) wrote : ProcInterrupts.txt

apport information

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A.K.Karthikeyan (mindaslab) wrote : ProcModules.txt

apport information

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A.K.Karthikeyan (mindaslab) wrote : UdevDb.txt

apport information

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A.K.Karthikeyan (mindaslab) wrote : UdevLog.txt

apport information

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A.K.Karthikeyan (mindaslab) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
A.K.Karthikeyan (mindaslab) wrote : Invitation to connect on LinkedIn

LinkedIn
------------

Bug,

I'd like to add you to my professional network on LinkedIn.

- Karthikeyan

Karthikeyan A K
Information Technology Consultant at Webtoday Business Solutions Pvt Ltd
Chennai Area, India

Confirm that you know Karthikeyan A K:
https://www.linkedin.com/e/cmdvkq-h21vbpon-6p/isd/7046329618/akIY2t6B/?hs=false&tok=3y-xJxEGLTXlc1

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(c) 2012 LinkedIn Corporation. 2029 Stierlin Ct, Mountain View, CA 94043, USA.

Revision history for this message
A.K.Karthikeyan (mindaslab) wrote :

LinkedIn
------------

Bug,

I'd like to add you to my professional network on LinkedIn.

- Karthikeyan

Karthikeyan A K
Information Technology Consultant at Webtoday Business Solutions Pvt Ltd
Chennai Area, India

Confirm that you know Karthikeyan A K:
https://www.linkedin.com/e/cmdvkq-h21vt4fl-4w/isd/7046329618/akIY2t6B/?hs=false&tok=3p5N13qo85XBc1

--
You are receiving Invitation to Connect emails. Click to unsubscribe:
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(c) 2012 LinkedIn Corporation. 2029 Stierlin Ct, Mountain View, CA 94043, USA.

Revision history for this message
penalvch (penalvch) wrote :

A.K.Karthikeyan, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
A.K.Karthikeyan (mindaslab) wrote : Re: [Bug 310448] Re: Touch pad disable when resuming after suspension

I have shifted to linux mint. So can't confirm.
On 9 Sep 2013 01:15, "Christopher M. Penalver" <
<email address hidden>> wrote:

> A.K.Karthikeyan, this bug was reported a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an
> issue? If so, could you please test for this with the latest development
> release of Ubuntu? ISO images are available from
> http://cdimage.ubuntu.com/daily-live/current/ .
>
> If it remains an issue, could you please run the following command in
> the development release from a Terminal
> (Applications->Accessories->Terminal), as it will automatically gather
> and attach updated debug information to this report:
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, could you please test the latest upstream kernel available following
> https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
> upstream developers to examine the issue. Please do not test the daily
> folder, but the one all the way at the bottom. Once you've tested the
> upstream kernel, please comment on which kernel version specifically you
> tested. If this bug is fixed in the mainline kernel, please add the
> following tags:
> kernel-fixed-upstream
> kernel-fixed-upstream-VERSION-NUMBER
>
> where VERSION-NUMBER is the version number of the kernel you tested. For
> example:
> kernel-fixed-upstream-v3.11
>
> This can be done by clicking on the yellow circle with a black pencil icon
> next to the word Tags located at the bottom of the bug description. As
> well, please remove the tag:
> needs-upstream-testing
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-VERSION-NUMBER
>
> As well, please remove the tag:
> needs-upstream-testing
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results. Thank you for your
> understanding.
>
> ** Changed in: linux (Ubuntu)
> Status: Triaged => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/310448
>
> Title:
> Touch pad disable when resuming after suspension
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/310448/+subscriptions
>

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